Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz | Page 9

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
4.9
225 Reviews

I speak German. If you do too, when you bring your vehicle into service - say hello in German.

Dealership Experience

28 yrs, 8 mos

Industry Experience

28 yrs, 8 mos

4.9

225 Reviews

Write a Review

225 Reviews of Alex Folz

October 18, 2021

Dealership Rating
Employee Rating

Always deal honestly and responsively. My 4th car from Mercedes Benz of Hagerstown. I never considered any other dealership. More

by carola
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert, Marty Gillions , Tony Mills

Oct 19, 2021

Mercedes-Benz of Hagerstown responded

Thank you for the great review, Carola! We are thrilled to hear that you had such a successful purchase experience working with the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

October 10, 2021

Dealership Rating
Employee Rating

Alex was very helpful with my car repair. He kept me updated while my car was in the shop. Alex is very personable. Thanks! More

by Donna L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2021

Mercedes-Benz of Hagerstown responded

Donna, thank you for the glowing feedback! We are so happy to hear that Alex delivered an outstanding service experience. Drive safely, and we hope to work with you again at Mercedes-Benz of Hagerstown!

September 06, 2021

Dealership Rating
Employee Rating

Great experience. Barry was fabulous…as usual. Great people at a Great Dealer! Currently have 3 Mercedes purchased from Mercedes of Hagerstown. Thank you very much More

by rweiss1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon, Justin Harbert , Tony Mills

Sep 07, 2021

Mercedes-Benz of Hagerstown responded

We are truly grateful for your repeat business. Thank you so much for being a wonderful Mercedes-Benz of Hagerstown customer! We are happy to hear that you enjoyed working with Barry and we wish you many safe miles in your new ride.

August 23, 2021

Dealership Rating
Employee Rating

Rob was very attentive in assisting in this purchase. As a previous Mercedes Benz owner, the purchase process was seamless. Rob was very professional in his sales effort. More

by Happy 1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Harbert, Marty Gillions , Rob Edmonds

Aug 23, 2021

Mercedes-Benz of Hagerstown responded

Thanks for your great review of Mercedes-Benz of Hagerstown! We're pleased to hear that Rob was wonderful to work with and helped to deliver a seamless purchasing experience. See you next time!

August 22, 2021

Dealership Rating
Employee Rating

I only buy cars from this dealership! I love these people! They have the best inventory and the service is top rate. I completely trust them. More

by lorisundberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon, Jeff Kershner, Kyle Swanson , Rob Edmonds, Tony Mills

Aug 23, 2021

Mercedes-Benz of Hagerstown responded

Reviews like this inspire us to keep doing what we do! Thank you for the positive feedback and support - we hope to see you back at Mercedes-Benz of Hagerstown next time you're in need of a new vehicle! Take care!

August 19, 2021

Dealership Rating
Employee Rating

Always very professional and courtesy. They tell me what I need to know. More

by dochence
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 19, 2021

Mercedes-Benz of Hagerstown responded

Thank you for sharing your positive feedback! We appreciate your business and, if there is anything we can do to earn your five stars, please don't hesitate to reach out. I would be grateful to take your call. Best, Marty Gillons - Service Manager - (301) 733-2301

August 17, 2021

Dealership Rating
Employee Rating

Outstanding service performed efficiently at a fair price. I trust them to work on my SL Roadster. More

by rmorin49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Schmid

Aug 18, 2021

Mercedes-Benz of Hagerstown responded

We're delighted to have earned your confidence and trust. Thank you for your review and for choosing Mercedes-Benz of Hagerstown!

Aug 18, 2021

rmorin49 responded

You have earned my business and I look forward to an enduring relationship.

August 17, 2021

Dealership Rating
Employee Rating

Kyle Swanson made buying my new S class so quick and easy. He had everything prepared and ready to go and took the time to go over all the new features until I was comfortable. Tony in financing explain More

by agordon26
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marty Gillions, Lisa Stonebraker, Kyle Swanson , Elizabeth Jackson, Tony Mills

Aug 17, 2021

Mercedes-Benz of Hagerstown responded

Congratulations on your new car! We are thrilled that Kyle, Tony, and the team made your experience comfortable and successful. Thank you for giving Mercedes-Benz of Hagerstown your business!

April 16, 2021

Dealership Rating
Employee Rating

Kyle was amazing working with us and showing us all of the cool gadgets the car has to offer. Thank you so much for everything. More

by georgiakakaziotis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Kyle Swanson

Apr 16, 2021

Mercedes-Benz of Hagerstown responded

Thank you for the review! We couldn't be happier to hear that Kyle took good care of you here at Mercedes-Benz of Hagerstown, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 25, 2021

Dealership Rating
Employee Rating

This is the 18th Mercedes I have bought from Younger/Mercedes-Benz of Hagerstown. They are a wonderful dealer. Barry London has sold me a few of my Mercedes and he does a wonderful job. He de More

by srogers9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Austin Shemon, Justin Harbert, Marty Gillions, Pierce Miller, Lisa Stonebraker , Elizabeth Jackson, Bailley Miller, Tony Mills

Mar 25, 2021

Mercedes-Benz of Hagerstown responded

Sam - What can we say to thank you for your many years of business and support? We are delighted to see this feedback about Barry, Justin, Austin, and Alex and really appreciate you recommending Mercedes-Benz of Hagerstown. Enjoy your new vehicle and we look forward to working together next time!

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