Alex Folz
Alex Folz at Mercedes-Benz of Hagerstown

Alex Folz | Page 10

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
4.9
223 Reviews

I speak German. If you do too, when you bring your vehicle into service - say hello in German.

Dealership Experience

28 yrs, 4 mos

Industry Experience

28 yrs, 4 mos

4.9

223 Reviews

Write a Review

223 Reviews of Alex Folz

March 04, 2021

Dealership Rating
Employee Rating

Alex Folz is the best!! Outstanding service department. Quick diagnosis. Alex is very knowledgeable and excellent at explaining what needed to be done and what my options were. Alex and team exceeded my More

by XtineR
Recommend Dealer
Yes
Mar 04, 2021

Mercedes-Benz of Hagerstown responded

We are delighted that Alex and the team went above and beyond to make you a happy customer! Thank you for choosing Mercedes-Benz of Hagerstown for your service needs, it was our pleasure to assist you. Have a great day!

February 21, 2021

Dealership Rating
Employee Rating

Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership More

by osagiegoodluck1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds, Joseph Battaglini, Larry Digges, Dena Burger, Doug Helfrick , Charlie Baker, Harry Davis, Ray Deavers, Michael Lavrenchik

Feb 22, 2021

Mercedes-Benz of Hagerstown responded

We really appreciate the positive feedback! It's wonderful to hear that Rob helped make your experience so seamless and friendly. Thank you for trusting Mercedes-Benz of Hagerstown with your business!

February 20, 2021

Dealership Rating
Employee Rating

My wife and I have had our vehicles serviced at MB Hagerstown for many years, this was our first purchasing experience. Kyle, Justin and Tony were a pleasure to work with they made the purchasing expe More

by billp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson , Elizabeth Jackson, Tom Mummert

Feb 22, 2021

Mercedes-Benz of Hagerstown responded

We're so grateful to have you and your wife in the Mercedes-Benz of Hagerstown family, Bill! It's wonderful to hear that Kyle, Justin, and Tony delivered such an exceptional car-buying experience. We wish you two many happy miles in your new vehicle and look forward to seeing you next time!

January 08, 2021

Dealership Rating
Employee Rating

Barry did a great job ordering the vehicle we wanted and we appreciate all of his help and communication during the process. We have purchased from Mercedes-Benz of Hagerstown in the past and would purchas More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Jan 08, 2021

Mercedes-Benz of Hagerstown responded

Scott - Thank you so much for your repeat business! We are so happy to hear that Barry could assist with your recent purchase and helped you drive home in the vehicle you wanted. Enjoy your new ride! - Mercedes-Benz of Hagerstown team

January 02, 2021

Dealership Rating
Employee Rating

I adore my new Mercedes. We can’t say enough about Mercedes of Hagerstown & Kyle Swanson. Kyle was professional , friendly, informative & prompt in his communication. We ordered a new 2021 model in J More

by mariamoungelisbedard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Stonebraker, Kyle Swanson

Jan 03, 2021

Mercedes-Benz of Hagerstown responded

Maria - Thank you for taking the time to review us! Hearing that you are so satisfied with your new vehicle made our day. We appreciate your business and will certainly pass on the kind words to Kyle. Safe travels! - The Mercedes-Benz of Hagerstown team

October 09, 2020

Dealership Rating
Employee Rating

We have purchased three cars from this Younger owned dealership with excellent results. Most recent purchase is an Infiniti which Kyle facilitated with assistance from Tony the finance manager. The fac More

by poflaherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Lisa Stonebraker, Dena Burger, Kyle Swanson , Charlie Baker, Harry Davis

Oct 09, 2020

Mercedes-Benz of Hagerstown responded

Thank you so much for coming back to Mercedes-Benz of Hagerstown! We really appreciate this positive feedback about our facilities and service. It means a lot that you trust us with your business time and time again, and we hope that your new Infiniti is treating you well. Thanks again!

October 06, 2020

Dealership Rating
Employee Rating

Very nice experience. No hassle, smooth process. Love my car! Thanks, Barry! The sales team, management team and the parts/service department are absolutely wonderful. More

by atheimberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Lisa Stonebraker, Dena Burger , Tony Mills

Oct 06, 2020

Mercedes-Benz of Hagerstown responded

Thank you for the 5-star review! It was our pleasure to assist you here at Mercedes-Benz of Hagerstown, and we will certainly let Barry know that you appreciate his help. We hope that you continue to enjoy your car!

July 18, 2020

Dealership Rating
Employee Rating

Great Experience!! Thanks to all that helped me recently with my 2014 Mercedes-Benz C350. I went in for a wheel alignment, but was not needed. Wanted my front bumper fix More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dena Burger , Elizabeth Jackson, Body

Jul 20, 2020

Mercedes-Benz of Hagerstown responded

Thank you for your business and thank you for your 5-star review of Mercedes-Benz of Hagerstown! Safe travels!

May 06, 2020

Dealership Rating
Employee Rating

This was our second Mercedes SUV we have bought from Hagerstown Mercedes Benz. We looked at another GLE 350 at another Mercedes Benz dealership but the sales associate was so pushy, gave us misleading i More

by Becky Rice
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds, Lisa Stonebraker

May 06, 2020

Mercedes-Benz of Hagerstown responded

Hi Becky - We really appreciate you coming back to Mercedes-Benz of Hagerstown for a second vehicle and are so happy to hear that you received the service you deserve from Rob. It's wonderful that he answered all of your questions and helped you find a vehicle that makes sense for your needs and budget. Thank you so much for your business! We look forward to seeing you at your next oil change.

March 21, 2020

Dealership Rating
Employee Rating

Mercedes Benz of Hagerstown is an amazing dealership!I These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!! More

by lorisundberg
Recommend Dealer
Yes
Mar 25, 2020

Mercedes-Benz of Hagerstown responded

Thank you for the many compliments of our team! We really love to hear that you're a happy customer and we hope to work with you again in the future. Safe driving from all of us at Mercedes-Benz of Hagerstown!

...
10
...

Dealership Inventory (81 Vehicles)

new 2026 Mercedes-Benz AMG GLC 43 car
2026 Mercedes-Benz AMG GLC 43
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
All-wheel Drive
used 2022 Mercedes-Benz AMG GLC 43 car, priced at $42,787
2022 Mercedes-Benz AMG GLC 43
used
Black exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz E-Class car
2026 Mercedes-Benz E-Class
new
Nautical Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 Jeep Compass car, priced at $28,777
2025 Jeep Compass
used
Silver Zynith exterior
Automatic
Four-wheel Drive
new 2026 Mercedes-Benz GLC 300 car
2026 Mercedes-Benz GLC 300
new
Polar White exterior
Automatic
All-wheel Drive