Alex Folz | Page 10

Alex Folz is the best!! Outstanding service department. Quick diagnosis. Alex is very knowledgeable and excellent at explaining what needed to be done and what my options were. Alex and team exceeded my Quick diagnosis. Alex is very knowledgeable and excellent at explaining what needed to be done and what my options were. Alex and team exceeded my expectations and thrilled with my service and bonus car wash!! More

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Wonderful people, Great customer services. Rob was a great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership great help when we needed our Car and they make everything so fast so u don’t have to be there all day like other dealership More

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My wife and I have had our vehicles serviced at MB Hagerstown for many years, this was our first purchasing experience. Kyle, Justin and Tony were a pleasure to work with they made the purchasing expe Hagerstown for many years, this was our first purchasing experience. Kyle, Justin and Tony were a pleasure to work with they made the purchasing experience hassle free. We look forward to many more years of working with the MB Hagerstown team. More

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Barry did a great job ordering the vehicle we wanted and we appreciate all of his help and communication during the process. We have purchased from Mercedes-Benz of Hagerstown in the past and would purchas we appreciate all of his help and communication during the process. We have purchased from Mercedes-Benz of Hagerstown in the past and would purchase from them again. More

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I adore my new Mercedes. We can’t say enough about Mercedes of Hagerstown & Kyle Swanson. Kyle was professional , friendly, informative & prompt in his communication. We ordered a new 2021 model in J Mercedes of Hagerstown & Kyle Swanson. Kyle was professional , friendly, informative & prompt in his communication. We ordered a new 2021 model in July. It took some time through production, shipping & customs but Kyle kept me informed throughout. Ultimately, Kyle delivered the car to my front door! That’s service. This is my second Mercedes from them. The service team is equally exceptional. More

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We have purchased three cars from this Younger owned dealership with excellent results. Most recent purchase is an Infiniti which Kyle facilitated with assistance from Tony the finance manager. The fac dealership with excellent results. Most recent purchase is an Infiniti which Kyle facilitated with assistance from Tony the finance manager. The facilities including the grounds are meticulously clean and well appointed. Staff from upper management to sales and service are very professional and pleasant in their demeanor. With so many dealerships available it is noteworthy that my family consistently buys from Mercedes-Benz of Hagerstown. More

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Very nice experience. No hassle, smooth process. Love my car! Thanks, Barry! The sales team, management team and the parts/service department are absolutely wonderful. car! Thanks, Barry! The sales team, management team and the parts/service department are absolutely wonderful. More

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Great Experience!! Thanks to all that helped me recently with my 2014 Mercedes-Benz C350. I went in for a wheel alignment, but was not needed. Wanted my front bumper fix Thanks to all that helped me recently with my 2014 Mercedes-Benz C350. I went in for a wheel alignment, but was not needed. Wanted my front bumper fixed and painted. Was referred to Todd Auto Body, they completed the work and did a great job!! Not sure who did the wheel alignment, but thank you as well. Thanks All!! Daniel Moorehead More

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This was our second Mercedes SUV we have bought from Hagerstown Mercedes Benz. We looked at another GLE 350 at another Mercedes Benz dealership but the sales associate was so pushy, gave us misleading i Hagerstown Mercedes Benz. We looked at another GLE 350 at another Mercedes Benz dealership but the sales associate was so pushy, gave us misleading information and was only looking for a quick same day sale. We had a completely different experience with Rob at Hagerstown Mercedes Benz. He was very patient with us, promptly returned our phone calls, answered all of our questions, was accomodative with our schedule as far as test drive and delivery, worked with us to get the vehicle in our price range and financing options. He even followed up after the sale with setting up some of the user features of the car. Rob was not a pushy salesman and was not looking for a same day sale that is why we bought from him and Hagerstown Mercedes Benz. I would highly recommend them and their service dept is great too. It's just a satisfying over all experience owning a vehicle from their dealership! More

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Mercedes Benz of Hagerstown is an amazing dealership!I These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!! These guys are so helpful, caring, and will bend over backwards to help. So very pleased!!! More

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