Alex Laderer | Page 3

Alex and Josh were very helpful and professional. Excellent customer service!! I highly recommend this dealership. Excellent customer service!! I highly recommend this dealership. More

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Excellent customer service. The exact car I wanted was available on the lot to drive and buy. The exact car I wanted was available on the lot to drive and buy. More

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My experience was very pleasant. The representatives were very friendly; knowledgeable and explained everything in detail. They seem to have my interest in mine. I was very impressed The representatives were very friendly; knowledgeable and explained everything in detail. They seem to have my interest in mine. I was very impressed with everyone I encountered. I definitely will recommend this dealership too my friends More

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Alex was incredibly helpful - facilitated insurance coverage on new car and returned an item that was left in my trade in. He is also very knowledgeable about Subaru and German cars. It was a pleasur coverage on new car and returned an item that was left in my trade in. He is also very knowledgeable about Subaru and German cars. It was a pleasure working with him. More

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Alex was wonderful to work with! He was able to answer all of our questions immediately and thoroughly. He was always available via email/phone during our process of car buying for a He was able to answer all of our questions immediately and thoroughly. He was always available via email/phone during our process of car buying for any last minute ideas/questions as well. He has a very friendly demeanor and I never felt like he was pushing me to make any purchase/decision that I wasn't confident in! Highly recommend him to anyone interested in Subaru! More

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The Subaru team of Alex Laderer, Steve Brown and James were very prompt and professional in their interactions. Within 2 days they negotiated a price & delivered the car to my doorstep. Had a very positiv were very prompt and professional in their interactions. Within 2 days they negotiated a price & delivered the car to my doorstep. Had a very positive customer experience and would highly recommend them. More

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We bought our fourth Subaru from Heritage Subaru in Owings Mills. Alex was very pleasant and helpful. There was no pressure to purchase the vehicle or any ancillary services. Negotiation of purchase pr Owings Mills. Alex was very pleasant and helpful. There was no pressure to purchase the vehicle or any ancillary services. Negotiation of purchase price and trade was smooth and simple. Alex followed up and addressed all of our post-purchase questions. Thanks Again, - Art More

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Exceptional Dealer. Sales Manager Greg Jacobson and Sales Consulatant Alex Laderer found 2023 Impreza Sport Lithium Red Pearl with sunroof which no other Dealer was abl Sales Manager Greg Jacobson and Sales Consulatant Alex Laderer found 2023 Impreza Sport Lithium Red Pearl with sunroof which no other Dealer was able to locate for me with in one day. I picked it up yesterday. I want to thank entire Dealer Service, Parts, new car detail. Truly customer service is there deal no question. Thank You Scott More

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They are very friendly and professional! Thank you Josh and Christ, you were very patient and nice people with me. Thank you Josh and Christ, you were very patient and nice people with me. More

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Lot of thanks to staff of the Heritage Subaru Owings Mills for very professionally and attentive service. Especially huge thanks to William, who lead and consulted us all the way to agreement. Mills for very professionally and attentive service. Especially huge thanks to William, who lead and consulted us all the way to agreement. More

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