Alex Ruiz
Alex Ruiz at South Bay Hyundai

Alex Ruiz

General Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.8
51 Reviews

Dealership Experience

2 yrs, 4 mos

Industry Experience

19 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.8

51 Reviews

Write a Review

51 Reviews of Alex Ruiz

March 14, 2026

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Employee Rating

Alex was great! !! Super patient with all my questions and took his time to explain all the features of my new Ioniq 9. He didn’t rush me or become impatient with my More

by dcyao40
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Rodriguez , Robert Perez

January 30, 2026

Dealership Rating
Employee Rating

Ed and Jim were amazing. Richard and Ray very disrespectful and rude . Alex saved the sale. More

by dannyschwarz6148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Gomez, Jim Hindi , Richard Andersen

Jan 30, 2026

South Bay Hyundai responded

Thank you for sharing your feedback. We’re glad to hear that Ed, Jim, and Alex were able to provide you with a positive experience. We also take your comments regarding Richard and Ray seriously, and your feedback has been shared internally as we continue to review our team’s approach to customer service. We appreciate you taking the time to let us know.

January 10, 2026

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I will not be doing future business with this dealership. Do not recommend! Horrible customer service! More

by angie.jones
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 14, 2026

South Bay Hyundai responded

We’re sorry to hear that your experience didn’t meet your expectations. Providing respectful and helpful service is very important to us, and it’s disappointing to know you felt otherwise. Your feedback has been shared with our team, as it helps us identify areas for improvement. Thank you for taking the time to share your perspective.

December 17, 2025

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Easy transaction, no pressure salesperson a Pleasure spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car More

by JZEMOG69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2025

South Bay Hyundai responded

Thank you for taking the time to share your experience! We’re happy to hear your transaction was easy and pressure-free, and that our salesperson was knowledgeable and able to walk you through all the features of your new vehicle. It’s a pleasure working with customers who know what they want, and we truly appreciate your business. Enjoy your new car, and we look forward to seeing you again!

November 13, 2025

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very helpful thoughtful, and most importantly, had patience. Alex appeared to be very knowledgeable in the car. More

by mapilo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 17, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re thrilled to hear that Alex was helpful, patient, and knowledgeable. We’ll be sure to pass along your kind words, team members like Alex make all the difference, and we’re glad he made your visit a great one!

August 28, 2025

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I had an excellent visit to the dealership. The staff was welcoming, knowledgeable, and never rushed me. They answered all my questions patiently, making the entire process smooth, comfortable, More

by cbolzani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2025

South Bay Hyundai responded

Thank you so much for your thoughtful review! We’re thrilled to hear that Kevin and our team made your visit smooth, comfortable, and stress-free. It’s wonderful to know that his knowledge, attentiveness, and genuine care helped you feel confident and well taken care of during your purchase. We’ll be sure to share your kind words with Kevin—he’ll be thrilled! Your recommendation means a lot to us, and we look forward to serving you again in the future.

August 08, 2025

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⭐️⭐️⭐️⭐️⭐️ 10/10 Experience! I had an amazing experience at this dealership! Oscar and Alex went above and beyond to make the process smooth and stress-free. They were knowledge More

by KevinW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Garcia , Ryan Ortiz

Aug 11, 2025

South Bay Hyundai responded

Thank you for the wonderful review! We’re so happy to hear that Oscar and Alex made your experience smooth, stress-free, and enjoyable—both during the purchase and afterward as you got familiar with your EV. It’s great to know their knowledge, patience, and continued support made such a difference. We truly appreciate your recommendation and are thrilled to have you as a happy customer!

June 04, 2025

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Justin he’s really a good person to deal he’s quite but have respect of time , very straightforward dealing before knowing what I want … jimi also a good person this is the second time dealing with him .. More

by Keuk jeon park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Rodriguez, Jim Hindi

Jun 04, 2025

South Bay Hyundai responded

Thank you so much for your kind words! We're happy to hear that Justin, Jim, and our manager all made you feel welcomed and respected. It’s great to know that Justin’s straightforward approach and punctuality made a positive impression, and that your second time working with Jimi was just as pleasant as the first. We truly appreciate your continued trust and look forward to assisting you again in the future!

June 01, 2025

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They were able to get the car I wanted and color within days even when it wasn't originally in their inventory. Small hiccup with the paperwork but it was eventually resolved. Overall satisfied. More

by didi2you
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Rodriguez, Mac Lewis , Ryan Ortiz

Jun 02, 2025

South Bay Hyundai responded

Thank you for sharing your experience! We’re happy to hear we could get you the exact car and color you wanted, even though it wasn’t originally in our inventory. We appreciate your patience with the paperwork hiccup and are glad it was resolved to your satisfaction. Enjoy your new car, and please don’t hesitate to reach out if you need anything!

May 19, 2025

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Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

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