Alex Ruiz
Alex Ruiz at South Bay Hyundai

Alex Ruiz

Sales Manager

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.8
42 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

19 yrs

Languages Spoken

English English

Spanish Spanish

4.8

42 Reviews

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42 Reviews of Alex Ruiz

May 19, 2025

Dealership Rating
Employee Rating

Nice people working at the South Bay location. The work done on my car was good and satified with time it took to do the job. More

by SIGNPAINT1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
May 20, 2025

South Bay Hyundai responded

Thank you for sharing your feedback and for recognizing the nice people at our South Bay location as well as the quality and timely service on your car. We’re glad to hear you were satisfied with the work done. We’re sorry to see that your overall experience didn’t fully meet your expectations and only earned one star. If there’s anything specific we can do to improve or address any concerns, please feel free to reach out to us directly. We truly value your business and hope to have the opportunity to serve you better in the future.

May 17, 2025

Dealership Rating
Employee Rating

🌟🌟🌟🌟🌟 Five Stars – South Bay Hyundai is Simply the Best! I’ve been a loyal Hyundai driver since 2003 and have never looked back. Recently, I had the absolute pleasure of upgrading my vehicle at More

by Cagrly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Lopez, Mac Lewis , Rosie

May 19, 2025

South Bay Hyundai responded

Wow! Thank you so much for your kind words and for sharing your experience with us. We’re absolutely thrilled to hear that your visit to South Bay Hyundai was such a memorable and positive one! We’re proud to have Antonio, Mac, Alex, and Rosie on our team — they truly embody the values we strive for: warmth, professionalism, and genuine care. It’s wonderful to know that they made your experience special and that you felt valued and appreciated throughout the process. The bow on your new Hyundai was just a small way to celebrate this exciting moment with you! Your continued loyalty to Hyundai since 2003 means the world to us, and we’re honored to be a part of your journey. We hope you enjoy every mile in your new car and look forward to seeing you again. If you ever need anything, just know that our team is here to help. Thank you once again for your kind review and your recommendation! Warm regards, The South Bay Hyundai Team

April 21, 2025

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Employee Rating

The attitude of my sales rep after I got a bad car was very off putting and was not helpful to the situation More

by renearroyo20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Santoro, Jim Hindi

Apr 22, 2025

South Bay Hyundai responded

Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations, especially after encountering an issue with your vehicle. We understand how frustrating this must have been, and we sincerely apologize for any negative interaction with your sales rep. We take these concerns seriously and will be discussing at our next sales meeting so we are all better trained in the future.

April 15, 2025

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Employee Rating

great service, on time, nice workers, great refresment, clean facility easy to get appt.will be back again. More

by SIGNPAINT1
Recommend Dealer
Yes
Apr 16, 2025

South Bay Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team, enjoyed the refreshments, and found everything clean and convenient. It means a lot to know you’ll be back again—we’ll be ready to welcome you!

January 30, 2025

Dealership Rating
Employee Rating

In all my years of buying cars, I've never had an experience quite like I did with MJ and South Bay Hyundai. My financial circumstances and the EV market at this particular moment in time made gettin More

by Carl and Ralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

South Bay Hyundai responded

Wow, Carl and Ralph! Your review truly made our day! We’re beyond thrilled to hear that MJ and the entire South Bay Hyundai team provided you with such a standout experience. Finding the right car at the right price while keeping your long-term financial well-being in mind is exactly the kind of service we strive for. It’s amazing to know that everyone—from reception to service to finance—helped make this journey a great one for you. Thank you for your trust, patience, and for becoming our biggest fan! Enjoy your incredible new car, and we can’t wait to see you again in the future!" 🚗🎉

January 14, 2025

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bear best best best best best best best best bear best best best best best best best best More

by ryansavage444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2025

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up.

January 06, 2025

Dealership Rating
Employee Rating

After 20 plus years with my Hyundai Accent I decided it was time for an upgrade. Eduardo Gomez was our salesman and he made sure to get us the best deal and in the color I was set on. He did a great job my More

by rexver_31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eduardo Gomez

Jan 07, 2025

South Bay Hyundai responded

We appreciate you taking the time to write us this exceptional 5-star review. Congratulations on your new Hyundai! It makes us delighted to learn that you had such an enjoyable experience while working with our Sales Team. Please feel free to let us here at South Bay Hyundai know if you require any future assistance from us.

January 02, 2025

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Employee Rating

Service was quick and thorough. The service advisor kept me informed and up to date. I was called twice a day with updates and called after I picked up to check on the quality of se More

by BEN@MARTINCHEVROLET.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

South Bay Hyundai responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

November 20, 2024

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Employee Rating

Great dealership who focuses on customer experience and follows up with each customer to ensure the experience is positive. More

by eric.nilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please give us a call or stop by.

October 04, 2024

Dealership Rating
Employee Rating

Great customer service. Very helpful and friendly and nice . But understand they do not have loaner cars. And they will only Uber you one way. More

by JULIESCRIVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

South Bay Hyundai responded

Thank you for trusting South Bay Hyundai with your business! We appreciate you and look forward to your next visit.

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