Alexander Mejias

I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks More

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Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his tim I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides More

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Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias More

by jman513 Verified Customer Verified Customer

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I had to wait closed to 3 hours for a $5,000 mile free service, for just checking a few things, no work done on the car. Very slow service. service, for just checking a few things, no work done on the car. Very slow service. More

by lruiz2164 Verified Customer Verified Customer

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Alex Mejias has been great to work with- excellent follow up on progress of transaction up on progress of transaction More

by Lpassetti4115 Verified Customer Verified Customer

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I been going to Lexus at North Miami since they 1st opened and Alex Mejias made the entire experience smooth, easy & quick! He listened to my needs and likes. Alex is very Professional and attentive. A opened and Alex Mejias made the entire experience smooth, easy & quick! He listened to my needs and likes. Alex is very Professional and attentive. Amazing customer Service. Thank you Alex!!!! As far as the finance Dept. I have always worked with Qudus Ijelu with all my previous vehicle and he is an AMAZING person! Professional, takes the time to explain & go over everything. Very knowledgeable!! Thank you Q!! More

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Ask for Alek Mejias, he has been a very good salesperson and your partner in your transaction. The dealer has been also very cooperative and well organized. and your partner in your transaction. The dealer has been also very cooperative and well organized. More

by iweitzman Verified Customer Verified Customer

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Your technology mgr was professional from my initial contact to purchase. I was pleasantly surprised to execute a purchase without actually visiting the showroom. contact to purchase. I was pleasantly surprised to execute a purchase without actually visiting the showroom. More

by pelhham123 Verified Customer Verified Customer

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Alex Mejias from Lexus of North Miami served as my personal sales consultant and walked me through all steps of purchasing my Lexus TX remotely. He provided great service at each step and was always a personal sales consultant and walked me through all steps of purchasing my Lexus TX remotely. He provided great service at each step and was always accessible to answer my questions making the purchasing process easy. When you call at the dealership to purchase a car, ask for Alex! More

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Very smooth transaction, Alex is a great salesperson, knowledgeable and knows how to get the job done efficiently. The whole place is very well run and everyone is on point. knowledgeable and knows how to get the job done efficiently. The whole place is very well run and everyone is on point. More

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