Alisea Kight

I simply went to buy a gift card for oil changes for a Christmas gift. Ali had to call up an old work order *for a car I no longer own, and that has sent to recycling* just to find a way to let me make t Christmas gift. Ali had to call up an old work order *for a car I no longer own, and that has sent to recycling* just to find a way to let me make the payment. She said she would work up a certificate of some kind on Word, if I would come back after a while. I ran some other errands, and while I was gone she found a Klaben gift certificate card. I wish she would have just said that she does not have gift cards for oil changes in the first place. I should have just gone to Firestone. More

by jsecaur Verified Customer Verified Customer

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Ali and Brandon are kind to work with and I appreciate their honesty. They are why I continue to come back and bring my two cars to Quick Lane in Kent Ohio. their honesty. They are why I continue to come back and bring my two cars to Quick Lane in Kent Ohio. More

by michelle.bialek Verified Customer Verified Customer

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I purchase the car but my daughter is using it. She brought the car in for a rear light replacement and she was treated exceptional well. Thank you. She brought the car in for a rear light replacement and she was treated exceptional well. Thank you. More

by ttf1002 Verified Customer Verified Customer

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Taking my car to Klaben and having Alisea as the service advisor was a wonderful and pain free experience. I was even supplied with a ride home very shortly after I left the car there. Great service and a advisor was a wonderful and pain free experience. I was even supplied with a ride home very shortly after I left the car there. Great service and a very pleasant driver doing the ride. More

by frenchpatricia196 Verified Customer Verified Customer

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I brought a Nissan car to be repaired and spoke with Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 Aiisea who had it checked out. It would take more than one day so she arranged for me to get a rental car. What a blessing that was since I live 40 minutes away She is very efficient, courteous, and professional. More

by frenchpatricia196 Verified Customer Verified Customer

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Klaben is the best dealership ever Richard and his team take care of all there customers take care of all there customers More

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Alisea Kight provided me with excellent service and made the whole process fast and easy. I will in future look forward to dealing with her and Quick Lane. the whole process fast and easy. I will in future look forward to dealing with her and Quick Lane. More

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Ali was probably the best person I have had to deal with at an auto repair shop, she went above and beyond what she had to help me resolve my issues. I would highly recommend her to anyone who asks my advic at an auto repair shop, she went above and beyond what she had to help me resolve my issues. I would highly recommend her to anyone who asks my advice More

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Our van broke down on our roadtrip from KY to PA with our 3 boys in the car. The van was towed to Quick Lane and from the first call they were amazing! So kind and helpful. We arrived right at closing time a 3 boys in the car. The van was towed to Quick Lane and from the first call they were amazing! So kind and helpful. We arrived right at closing time and assumed we would have to drop our car and extend our trip waiting for it to be fixed Monday or Tuesday. Ali and the staff (Derrick was the mechanic) went above and beyond and stayed after closing to see if they could fix it. Not only did they fix it in a crazy timely manor they also were so welcoming and hospitable to my family! I wish we lived closer and could use quick lane for all our mechanical needs! Thank you for getting us back on the road and in a safe vehicle and for staying late on a Friday night! More

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Ali is always helpful and friendly. I have bought many cars from Klaben, and at least one car I didn't buy from Klaben I had serviced at Klaben. I have bought many cars from Klaben, and at least one car I didn't buy from Klaben I had serviced at Klaben. More

by tizdalyfe Verified Customer Verified Customer

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