Allie McKamey

I was assigned Ryan Kennedy as my service consultant at Lexus of Chattanooga. They had my vehicle for 4 days before they finally updated me on the issue with my vehicle. I attempted to contact Mr. Kennedy Lexus of Chattanooga. They had my vehicle for 4 days before they finally updated me on the issue with my vehicle. I attempted to contact Mr. Kennedy several times and had to speak to a female that could not give me any information about my vehicle. Mr. Kennedy was supposed to get me a loaner vehicle for this time period and as stated I never could get him to call me back until he finally contacted me to tell me what was wrong with my vehicle and it was not able to be repaired due to the repair cost was 3 times the value on the vehicle. I attempted to work with a salesperson to purchase a new vehicle but they could not get one on the lot for 2 months and would not assist in providing temporary transportation for that timeframe. Needless to say, I’m going to Georgia to get my new Lexus and will be having it serviced anywhere other than Lexus of Chattanooga which is only 15 minutes from my home. Very sad because there are some fantastic staff who do work there. More

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David was absolutely the best to work with. He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus ve He goes above and beyond his expected job duties. His after the sale service and dedication is top notch. We are extremely pleased with our Lexus vehicles that we purchased from David and we highly recommend him to all our friends. More

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I have purchased 2 new cars this year from Lexus of Chattanooga. Easy purchases with fair prices! Wade was our salesman and he is a pleasure to work with. Our daughter is currently looking at a new Chattanooga. Easy purchases with fair prices! Wade was our salesman and he is a pleasure to work with. Our daughter is currently looking at a new TX that Lexus of Chattanooga has. Thank you for making car buying a positive experience. More

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Lexus of Chattanooga is definitely worth a visit. Wade Lofton will earn your business. Wade didn’t try to mislead or represent. I drove eight hours to buy a car and it was exactly what his picture sh Wade Lofton will earn your business. Wade didn’t try to mislead or represent. I drove eight hours to buy a car and it was exactly what his picture showed and he described . The staff is super friendly and nice. If Wade or the General Manager tell you they will do something they will. I will definitely check with them when I get ready for another car. More

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It was a pleasure to deal with Marc Bales and Lexus of Chattanooga . I would highly recommend. Chattanooga . I would highly recommend. More

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Very professional and knowledgeable, very accommodating, a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. a pleasure to do business with, I am a repeat customer, I will Be back for my next Lexus. More

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Michael was professional and very courteous. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. We felt a genuine concern for our complete satisfaction and and an understanding for each step of the purchasing process. More

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Mr. Bales was professional throughout the process of purchasing my vehicle. He was able to answer all of my questions without hesitation. purchasing my vehicle. He was able to answer all of my questions without hesitation. More

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I want to first say, I despise car shopping. It’s not a fun experience. But Lexus of Chattanooga changed that for me. They were very helpful, not pushy at all, and helped me get the “mom car” I’ It’s not a fun experience. But Lexus of Chattanooga changed that for me. They were very helpful, not pushy at all, and helped me get the “mom car” I’d been looking for. I worked with Marc Bales, and he was unlike any salesman I’ve ever worked with. He was able to find a very specific color and trim level that no one else was able to secure. Even with the recall hiccup causing my car to be almost 5 months delayed, they made sure everything else was perfect. Even handled some of the issues that came up before picking it up. I would highly recommend them! More

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We had the best experience ever with our salesman, Ralph Paty! He was great from the start all the way to the end! Go see him if you want the best deal! Five stars only because we can't give more! Paty! He was great from the start all the way to the end! Go see him if you want the best deal! Five stars only because we can't give more! More

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