Allison Croshier

"Reliable service,. great pricing, very courteous , great..."

- MISSBARB44 Verified Customer

Reliable service,. great pricing, very courteous , great warranties on products,fairly short wait times, coffee is also excellent, nice waiting room area, clean and sanitary restrooms.

Helpful 0

Report | Print

"Everyone was very professional. I have been a customer..."

- CARLOGIORDANI Verified Customer

Everyone was very professional. I have been a customer in service for about 5 years, and forgot to bring in a discount coupon that was mailed to me. Cashier would not accept bringing it in after the transaction was completed. Otherwise I would give a 5 star. Thanks for great service anyway.

Helpful 0

Report | Print

"I brought the car in for an inspection. I explained that..."

- Jean Pizzola Verified Customer

I brought the car in for an inspection. I explained that the tire pressure light was staying on. I had to pay 139 dollars just to find out why . I was told that it was two sensors and if I wanted to get it fixed it was going to be 5 hundred dollars. As a senior citizen on social security . I cannot pay these prices..

Helpful 0

Report | Print

"The dealer welcomed me with alot of respect and she was..."

- AYIEKOMARY Verified Customer

The dealer welcomed me with alot of respect and she was able to help me in a timely manner and explain everything after the service was done.

Helpful 0

Report | Print

"Always dependable and accommodating. Easy to deal with..."

- vincent_marrone Verified Customer

Always dependable and accommodating. Easy to deal with and easy to get an appointment. The service is excellent and done with great professionalism. The waiting area is comfortable and clean. Good job keep up the good work.

Helpful 0

Report | Print

"The dealer/service is close & convenient. I got an appt..."

- suedoyle1 Verified Customer

The dealer/service is close & convenient. I got an appt within 3 sat myself and was able to wait for the car. Positive attitude of staff & clean comfy waiting area are a plus.

Helpful 0

Report | Print

"This is the third time I’ve had my car in for a routine..."

- johnnyd359 Verified Customer

This is the third time I’ve had my car in for a routine maintenance ,every time has been excellent experience..The car is done on or ahead of schedule, and I am always able to get the car in within a few days of calling for an appt , They have a very nice service department and the shop is really clean and well-kept.I highly recommend them.

Helpful 0

Report | Print

"Had a free tire rotation coming an you charged me an..."

- kbones514 Verified Customer

Had a free tire rotation coming an you charged me an argued with me when I was right then gave me free car wash why then called me an said I was right so how would you feel

Helpful 0

Report | Print

"I was solicited by Toyota to schedule a service on my..."

- jfulton86 Verified Customer

I was solicited by Toyota to schedule a service on my 2018 Highlander lease. Upon arriving, I was told that my ToyotaCare coverage had expired and that I would be responsible for the service charges. I didn’t think this was very fair. Toyota could have solicited me for the service prior to my ToyotaCare coverage expired, or have at least called to inform me of changes to my coverage. Allison was more than understanding and she made repeated attempts to speak with her sales manager regarding my concerns. In the end, Toyota agreed to cover all my service charges and even covered the cost of my state inspection. I really appreciated their excellent customer service and look forward to returning to Wappingers Falls Toyota for service appointments in the future.

Helpful 0

Report | Print

"Great service. Always get me in when I call. People are..."

- rst89 Verified Customer

Great service. Always get me in when I call. People are friendly and knowledgeable. Work is done quickly and professionally. It’s always a pleasure.

Helpful 0

Report | Print