

Alyse Allen
Hyundai Shop Dispatcher
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Dealership Experience
4 yrs, 10 mos
Industry Experience
17 yrs, 8 mos
317 Reviews
Write a Review317 Reviews of Alyse Allen
July 02, 2025
Once I got to where I was to be it was ok I made a appt at least a few or one week out and not at any time was I told to go to new place on the either side of complex when I made the appt When I got there at least a few or one week out and not at any time was I told to go to new place on the either side of complex when I made the appt When I got there I waited while the two women talked about what ever thawybwere convo about then I told them I was here to get my car serviced and they said it’s not here on the other side at old Hyundai service I I said it would have been nice to know this when I made the appt (because I had a funeral to go to ) and was pushing for time which I was all frustrated about that when I was going out the door the lady on the far left said well it’s not that big of a deal Well maybe it wasn’t but when you make appts and have been there for 10yrs going to get your service and wasn’t told and which I didn’t k ow yes it’s was a big deal and if your the customer person you make the whole place look bad not just you for how she acted More
June 25, 2025
I always trust southern team for service to my subarus. I always know service will be timely and done right. I always know service will be timely and done right. More
June 25, 2025
This issue should have been caught when I had the car looked at in May. $500 LATER now it is something else. The estimate I was given wasn't broken down in anyway. This is absolutely ridiculous. looked at in May. $500 LATER now it is something else. The estimate I was given wasn't broken down in anyway. This is absolutely ridiculous. More
June 13, 2025
Fast kind courteous clean dealership. The maintenance team is the best. So happy I bought my car from Southern Team The maintenance team is the best. So happy I bought my car from Southern Team More
June 12, 2025
This dealership has a well-organized service department and very helpful staff. The wait time was better than promised and the lounge very comfortable.. and very helpful staff. The wait time was better than promised and the lounge very comfortable.. More
Other Employees Tagged: Mark Baker, Mike Adams (Hyundai), Sam Williams, Jennifer Tucker
June 09, 2025
Great place to buy a car and get it serviced. Great people. Very nice place to deal wish Great people. Very nice place to deal wish More
Other Employees Tagged: Mike Adams (Hyundai)
June 09, 2025
Very friendly, very knowledgeable. The work was done on time. Absolutely no complaints about my experience. The work was done on time. Absolutely no complaints about my experience. More
Other Employees Tagged: Mike Adams (Hyundai), Sam Williams
June 07, 2025
Best customer service! The service people listen to you and treat you like they care. The service people listen to you and treat you like they care. More
Other Employees Tagged: Horatio Doregos, Linda Hamelberg , Erick Service Dept is great
June 05, 2025
They was perfectly explaining everything and very plight and I will be back to trade and I will be back to trade More
Other Employees Tagged: Keith Kelso, Dustin Clark, Mike Adams (Hyundai), Troy Brickner, Luis Diaz, Heather Hancock