Amy Ludlum | Page 2

The X3 is the third vehicle we've purchased from the BMW Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan hav Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan have been easy to work with and have done well each time. More

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This was our first BMW purchase. Our experience was excellent. In particular our salesperson Amy was very informative and helpful and the entire process was stress free. Highly recom Our experience was excellent. In particular our salesperson Amy was very informative and helpful and the entire process was stress free. Highly recommend! More

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Great buying experience. Ric actually ordered the car from the port before I decided to purchase. Amy was available for any questions, provided the proper amount of follow Ric actually ordered the car from the port before I decided to purchase. Amy was available for any questions, provided the proper amount of follow up with being pushy. Great people throughout the process. I was treated professionally and received a fair deal. More

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Best BMW dealership in Cincinnati. It only took 3 months or so from deposit to delivery for my 2024 G87 M2. Jonathan Kumar took care of me along the way and was very helpful on any que It only took 3 months or so from deposit to delivery for my 2024 G87 M2. Jonathan Kumar took care of me along the way and was very helpful on any question and request I had. I would definitely recommend the BMW Store (much much better) over the other dealership here in Cincinnati. More

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Amy Ludlum did a wonderful job showing us the X5. She explained the functions and options of the car. Took us on a test drive and spent a lot of time with us. Actually did it twice as we did not purc She explained the functions and options of the car. Took us on a test drive and spent a lot of time with us. Actually did it twice as we did not purchase on our first visit. More

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Amy Ludlum did a fantastic job selling us a BMW X3 in Feb. We were leaning towards another Mercedes but Amy did such a fantastic job explaining all the benefits and why it was the new car for me. She w Feb. We were leaning towards another Mercedes but Amy did such a fantastic job explaining all the benefits and why it was the new car for me. She was patient, sincere with her explanations and was very thorough. Truly excellent customer service and we will return when it's time for another car. Kudos to Susan for being super patient in teaching me how to use all the fancy new tech on the car. She has even followed up with kind emails as well, More

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Excellent service from the moment I arrived. Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and s Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and set up the many tech options. Amy has followed up several times since purchase to make sure everything is going well. Thank you More

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Great experience working with the BMW team. This was the fourth car I bought from the BMW Store, all with the same high level of service. This was the fourth car I bought from the BMW Store, all with the same high level of service. More

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This has been my best experience buying a car. My sales agent Amy was outstanding!! Frank the manager was great!! so was Susan and Eric. From the time we entered the door of the store all the staf My sales agent Amy was outstanding!! Frank the manager was great!! so was Susan and Eric. From the time we entered the door of the store all the staff members were welcoming. The reception was very warm. Our car was delivered on time, with all the options we selected. The car was beautiful!! The service at 'The BMW Store was outstanding'. Makes me want to buy another car from them. More

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I have used BMW Store since 2005, they always go above and beyond with customer service, maintenance and the staff is always friendly, knowledgeable and make it a easy process. Thank you Lisa and beyond with customer service, maintenance and the staff is always friendly, knowledgeable and make it a easy process. Thank you Lisa More

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