Andy Long
Andy Long at W&L Subaru

Andy Long | Page 13

General Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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5.0
181 Reviews
5.0

181 Reviews

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181 Reviews of Andy Long

September 22, 2019

Dealership Rating
Employee Rating

Loyal Customers We just bought our 5th vehicle (4 new Subaru's & 1 used Chevy truck) from W&L. We no longer 'shop around', we know we'll get a great deal and great se More

by d&jkniss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Mertz, Mike Rorke, Roy Beck , Mark Piercy, Kim Rorke

Sep 23, 2019

W&L Subaru responded

Thank you so much for all the repeat business!

September 16, 2019

Dealership Rating
Employee Rating

It was good. I have bought cars from this dealer before. I have always been treated fairly and the service has been good. The showroom is second to none. The waiti More

by gllaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Delosier, Shaunda Zeigler

Sep 23, 2019

W&L Subaru responded

Thank you for posting this! Have a great day!

September 16, 2019

Dealership Rating
Employee Rating

Great experience First time buying a Subaru and felt very welcomed as soon as I walked in the doors. Salesman was very kind and took the time to explain everything to More

by longshill98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Luther Metzger

Sep 16, 2019

W&L Subaru responded

We are so glad that your first experience was a great one, and we look forward to helping you next time!

September 12, 2019

Dealership Rating
Employee Rating

Car buying made easy This dealership makes car buying easy everybody’s pleasant. My second experience was just as good as my first and I will continue to recommend this d More

by jbwillard22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Piercy, Curt Reid

Sep 12, 2019

W&L Subaru responded

Thank you for the feedback! We look forward to helping you with your third car!

September 10, 2019

Dealership Rating
Employee Rating

in for service Upon arrival for service, you drive directly into the service center and someone always greets you and asks what you need to be serviced today. All ar More

by guy_d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Kyle Bennar, Christian Perles, Roy Beck , Meghan Balum, Mike Bingaman, Kris Little, Angela McCormick, Kim Rorke

Sep 11, 2019

W&L Subaru responded

We are so glad you like our friendly service team! We look forward to your next visit!

September 02, 2019

Dealership Rating
Employee Rating

100x improved since a few years ago Like the new, improved and customer friendly service area. Can’t say enough about the new staff added to the service department. They are professional More

by jmcolanc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck , Can’t remember his name but the service advisor who sits at the first check in area

Sep 03, 2019

W&L Subaru responded

Thank you for posting this review. It was our pleasure helping you, and we are glad you had a nice experience. We are very proud of our current service team, and I'm pleased they provided you with an excellent experience. That said, I do apologize if any previous visit was not satisfactory. If you need anything at all, please give me (Rob) a call at 570.473.3432, I'll be happy to help any way I can. Have a great day!

August 27, 2019

Dealership Rating
Employee Rating

3rd great Subaru experience!!!! This dealership continues to be our ONLY choice for our Subaru's. Everyone there is like family to us. Always a pleasure doing business with them - More

by lhbopp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo, Dale Long, Scott Mertz , Mark Piercy, Bob Long, Charlie lovetheman Reed, Kevin (new electronic education, Margie @ service, Dan @ Service...and alot more)

Aug 28, 2019

W&L Subaru responded

Aww, thank you so much! We look forward to your next visit!

August 17, 2019

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Employee Rating

Great service as always. I have been buying from this dealership for many years and have always received top notch service and great vehicles. Won't go anywhere else. More

by CYBERJULES52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup , Kris Delosier

Aug 17, 2019

W&L Subaru responded

Thank you! We really tremendously appreciate all of your repeat business! We look forward to helping you again next time!

August 15, 2019

Dealership Rating
Employee Rating

Loss of customer Came in for a fuel pump replacement, nothing else wrong to the vehicle whatsoever. Ended up leaving with nothing fixed on top of a newly broken seat b More

by Winstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gregg Bassett, Scott Mertz, Mike Rorke, Roy Beck , Mike Bingaman, Cliff Clymer, Kris Little, Mark Piercy, Phil Rizzo

Aug 15, 2019

W&L Subaru responded

Hi Kyra, thank you for the feedback. While we disagree with much of what is posted here (we did check your seatbelt and it operates correctly; fuel pump was not repaired because you declined the repair; the finance manager, sales manager, salesman, and trade-in manager you marked 1-star did not interact with you at all during this service visit) we are nonetheless truly sorry you feel there is an issue, so if there is anything we can do for you just give us a call at 570.473.3432.

August 01, 2019

Dealership Rating
Employee Rating

Hood repair I want to thank the team at W&L for making the hood of my car look good as new ,,,, I appreciate the service you provided ,,,, thanks again ,,, Jim More

by deivert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Bingaman, Kris Delosier

Aug 02, 2019

W&L Subaru responded

We appreciate you taking the time to post this review! Have a great day!

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