Andy Peek | Page 10

Best Customer Service ever Juan Carlos was the ultimate sales person. He went above and beyond to make my Toyota purchase a dream come true. Mike Covington was also the most t Juan Carlos was the ultimate sales person. He went above and beyond to make my Toyota purchase a dream come true. Mike Covington was also the most top notch sales managers I have ever dealt with anywhere. More

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Best Dealership Experience for Service and Sales If i could mark all 3 "Reasons for Visit" I would. I've bought a used and new vehicle as well as use their service department regularly. By far the be If i could mark all 3 "Reasons for Visit" I would. I've bought a used and new vehicle as well as use their service department regularly. By far the best dealership experience I've ever been around. The folks at Toyota of Cleveland just plain get customer service. Both on the sales and service side. Its consistently great every single time. I literally haven't had a bad experience or been disappointed leaving there once in the 6 years I've been going there. They go above and beyond to help their customers. I travel 30 miles out of the way, passing multiple Toyota dealerships and oil change spots, every 5,000 miles to get both my vehicles serviced there. Also, bought both vehicles there and will continue to buy there for the foreseeable future. Highly recommend! More

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Goes beyond expectations Awesome dealership. Sales and service go beyond there scope of job description to help. I will deal with Gregg on my next purchase. He was awesome and Awesome dealership. Sales and service go beyond there scope of job description to help. I will deal with Gregg on my next purchase. He was awesome and very knowledgeable. More

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A+ Service We love and appreciate Toyota of Cleveland's friendly team along with their top notch customer service. It's a powerful combination for sure! Well don We love and appreciate Toyota of Cleveland's friendly team along with their top notch customer service. It's a powerful combination for sure! Well done, folks! More

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Great place People are friendly and go out there way to help you anyway they can . They will let you know if you need any extra done to your truck if need be People are friendly and go out there way to help you anyway they can . They will let you know if you need any extra done to your truck if need be More

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2nd vehicle purchased Big thanks to Neftaly Cedano for making my 2nd car purchase through Toyota of Cleveland super quick and easy. . Once I drove the car they gave me exac Big thanks to Neftaly Cedano for making my 2nd car purchase through Toyota of Cleveland super quick and easy. . Once I drove the car they gave me exactly what I asked for and I was literally driving away in 30-35 min. See y'all next time! More

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used car purchase purchased and financed a used car . sales staff was excellent. car was clean. facilities were clean. everyone was very courteous..finance department w purchased and financed a used car . sales staff was excellent. car was clean. facilities were clean. everyone was very courteous..finance department was helpful in getting a good low interest loan. overall experience excellent. More

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Friendly Staff I must say that I am impressed with the prpfessional way the staff at Toyota of Cleveland conducts themselves with customers. From introductions to s I must say that I am impressed with the prpfessional way the staff at Toyota of Cleveland conducts themselves with customers. From introductions to selecting the right vehicle to closing the deal - the car buying experience here will not disappoint a person. The service department follows this same approach as well. I would be very happy to recommend this dealership to friends and family. More

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Great overall experience. We dealt with Josh Richards, Justin Chretien and Tyler Ratledge the financial person. Josh was knowledgeable about the car features and easy to work w We dealt with Josh Richards, Justin Chretien and Tyler Ratledge the financial person. Josh was knowledgeable about the car features and easy to work with. I felt no pressure in reaching a deal for an new highlander from either Josh or Justin. Tyler was efficient and did not pressure us to buy an extended warranty or other options. We also are very pleased with the service department. More

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service check up on my car 9/27/17 Was ready for my car as soon as I drove into the service center. Andy Peek helped me and was very gracious and professional. I waited in a comfortable Was ready for my car as soon as I drove into the service center. Andy Peek helped me and was very gracious and professional. I waited in a comfortable lounge until my car was ready. Andy kept me up to date on what needed to be done to my car. When finished he walked with me to office area to pay my bill. I am very satisfied actually more than satisfied with the work done on the car and the service. More

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