Andy Peek | Page 12

Excellent and friendly Called for service and schedule in a timely manner. Service for 100,000 mile check up explained prior to service. Service advisor used eye to eye cont Called for service and schedule in a timely manner. Service for 100,000 mile check up explained prior to service. Service advisor used eye to eye contact when talking with me. Advisor explained additional service needed prior to providing service and allowed me to decide if that was ok with me. Very friendly and professional More

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40,000 Service The service was excellent. The timing was convenient. The wait did not last but an hour with easy chairs and book to read. The staff is incredible pro The service was excellent. The timing was convenient. The wait did not last but an hour with easy chairs and book to read. The staff is incredible proficient and polite. I feel like the Highlander is good hands when it comes to service. Thanks you. More

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Had to wait 8 weeks for my truck but not dealership's fault. People were exceptionally helpful and friendly. They were able to let me know where my vehicle was in transit and reassuring me they were doing the People were exceptionally helpful and friendly. They were able to let me know where my vehicle was in transit and reassuring me they were doing their best. More

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Another Positive Experience I was greeted promptly. The service rep advised me of the service that would be done and time that it would take, then I proceeded to wait in an area I was greeted promptly. The service rep advised me of the service that would be done and time that it would take, then I proceeded to wait in an area that was comfortable. The car was ready in the amount of time described and was washed. After explaining all that was actually done during service I was able to pay for service quickly and was on my way. A very positive experience. More

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Quick and quality service I showed up about 30 minutes early for my appt. they took it right back and I was out in no time. No pressure selling of products/services I did not n I showed up about 30 minutes early for my appt. they took it right back and I was out in no time. No pressure selling of products/services I did not need or want. More

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