Annie Thompson
Annie Thompson at Dean Team Subaru Volkswagen

Annie Thompson

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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5.0
247 Reviews
5.0

247 Reviews

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247 Reviews of Annie Thompson

September 29, 2026

Dealership Rating
Employee Rating

Moses was a great resource for my vehicle purchase experience. Great employee!! And early congrats on. The upcoming wedding buddy!! More

by Bmillecker
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Purchase Time
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Recommend Dealer
Yes
Sep 30, 2026

Dean Team Subaru Volkswagen responded

Thank you for the five-star rating and for recognizing our sales team’s support during your used Volkswagen ID.4 purchase. Congratulations on your upcoming wedding!

September 26, 2026

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It was a pleasure to work with Shawn and the whole team at Dean Team. This was the 4th vehicle I've purchased at Dean Team because they are friendly and professional. They are willing to negotiate reasonab More

by biojen
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Trade-in Experience
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Recommend Dealer
Yes
Sep 26, 2026

Dean Team Subaru Volkswagen responded

It’s rewarding to know you found working with Shawn and our team a pleasure. Hearing that our friendly, professional approach and pressure-free negotiation have kept you coming back for a fourth vehicle purchase means a great deal to us. Congratulations on your new Subaru Outback, and thank you for your continued trust.

September 11, 2026

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Exceeded expectations as usual, 10 stars! ! service advising and technician team has always been spot on and fair! More

by faizikram
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Duke Iwata

Sep 11, 2026

Dean Team Subaru Volkswagen responded

Your ten-star endorsement of our work on your Subaru Impreza reflects our commitment to fairness and precision. Knowing you consistently find our service spot-on and fair is rewarding.

August 06, 2026

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Subaru always goes above and beyond to make their customers 100% satisfied on their service. I have purchased three Subaru since 2021 and what they will do to make sure you are happy is above and bey More

by joecrisostomo1976
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Recommend Dealer
Yes
Aug 06, 2026

Dean Team Subaru Volkswagen responded

Your mention of our team going the extra mile during the service on your Subaru Ascent highlights what we aim for in every visit. Your loyalty across three Subaru vehicles since 2021 means a lot to our service team.

July 28, 2026

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Working with the Dean Team service and sales agents has always been a very pleasant experience. The sales agent went out of her way to make the purchase of my new Crosstrek Wilderness an easy process. Th More

by Mark
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Luci Whanger

Jul 28, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful to hear that our service and sales agents made your Crosstrek Wilderness purchase effortless and pleasant. We’re honored that your 22-year-old ForesterXS is still on the road, and we appreciate your continued loyalty. Thank you for recommending us, and we look forward to helping with your next Subaru.

June 19, 2026

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Dear Keevin, I would like to commend and compliment your service department. I have been getting my car serviced by Dean Team going on 17 years. While I know I can probably get my car serviced more ch More

by watkins.connie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 19, 2026

Dean Team Subaru Volkswagen responded

What a pleasure to know our Subaru service team has earned your trust over the past 17 years. We’re glad Annie could swiftly handle your Forester’s lug nut issue and make your visit seamless. Thank you for entrusting us with your Subaru care and for sharing your kind words.

June 04, 2026

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We love Dean Team Subaru! We have bought seversl vehicles from them and have never been disappointed. We highly recommend them. More

by sherrydale
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Schweppe II

Jun 04, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful to hear you’ve had great experiences with our Subaru team. Congratulations on your new Forester Hybrid and thank you for recommending us!

May 15, 2026

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Lici simplified the buying process and made it a positive experience. I highly recommend working with Luci if you’re interested in purchasing a vehicle. More

by leanatandliam
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sam Goevert, Luci Whanger

May 15, 2026

Dean Team Subaru Volkswagen responded

It’s wonderful Luci made your new Subaru Ascent purchase simple and positive. We appreciate your recommendation of her assistance. Enjoy your Ascent and let us know if you have any questions.

May 13, 2026

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There was no pressure— just honest communication and excellent customer service. She answered all my questions, kept everything smooth and efficient, and truly went above and beyond. If you’re looking f More

by RJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2026

Dean Team Subaru Volkswagen responded

We’re delighted Luci’s honest communication and attentive service made your Chrysler Pacifica purchase smooth and stress-free. Your recommendation means a lot, and we’re happy you found the process enjoyable.

May 07, 2026

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Dean Team Subaru, and Johnny Ostlund have been the best experience I have ever had in buying and servicing my two Subaru cars, both of which I purchased through them. Their concern to meet my needs and ans More

by jmbraeckel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2026

Dean Team Subaru Volkswagen responded

How wonderful to hear that you received clear, no-pressure guidance during your Subaru purchase and outstanding support from our service technicians. We’re glad your questions were answered and your needs were met every step of the way. Thank you for trusting us with both of your Subaru vehicles.

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