Annie Thompson

Had a dead battery, got a jumpstart, and drove directly to the dealer. They determined the battery was dead and replaced it and fixed a flat tire. This was all unscheduled, they took care of the problems i to the dealer. They determined the battery was dead and replaced it and fixed a flat tire. This was all unscheduled, they took care of the problems immediately, and I was on my way in less than an hour. You cannot ask for better service than that. I am more than satisfied and impressed with the level of service from Subaru, specifically the DEAN team. More

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They took care of my problem. They were very courteous. The Customer lounge was comfortable They were very courteous. The Customer lounge was comfortable More

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Excellent service. Answered my questions with great patience and knowledge. Appreciate the comfortable waiting area Answered my questions with great patience and knowledge. Appreciate the comfortable waiting area More

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My sales associate, Luci, was easy to work with and made sure I had all the info I needed. She was friendly and accommodating to my busy schedule as a working mom with two young kids. The finance people wer sure I had all the info I needed. She was friendly and accommodating to my busy schedule as a working mom with two young kids. The finance people were helpful and answered my questions clearly. More

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This was my first time having service work done at Dean Team, I had a trailer hitch installed on my Subaru Outback I had just purchased. The experience was great! The price I was quoted was reasonable, I Team, I had a trailer hitch installed on my Subaru Outback I had just purchased. The experience was great! The price I was quoted was reasonable, I dealt with two different service people and they were both very nice and informative. The work was completed within the estimated time frame I was given and the price was actually just slightly less than quoted. The installation looked fantastic! FWIW, I did not buy my car at Dean Team, I tried to and wanted to but just couldn't come together on price and ended up buying my car at a different dealer. However, my experience in shopping for cars at Dean Team, and in trying to make my deal, was so pleasant and I liked everyone I dealt with so much, I actually felt a little "guilty" for buying the same car elsewhere but it had a couple of extra features and was just a better deal. This is why, when I wanted a hitch on my new car, I came to Dean Team to have it done. I'll be back for all my maintenance and service. (Oh, and when it comes time for a car again, I'll try again :) ) More

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Dean Team's service drpartment has always been super helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to schedule an appointment is impossible! Whenever I hit "NEXT", it returns to the home page. So I have to call to schedule an appointment. Judy Klemme More

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We've had only highly professional and caring service from Sam, Jason, Annie and Parts Dept. from Sam, Jason, Annie and Parts Dept. More

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Paige is fantastic and found us what we were looking for! Really great purchasing experience all around. Really great purchasing experience all around. More

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After shopping two other Subaru dealers that day, I walked into Dean Team and Shawn greeted me. I asked him about a Crosstrek I had found online in their inventory. He looked it up, grabbed some keys a walked into Dean Team and Shawn greeted me. I asked him about a Crosstrek I had found online in their inventory. He looked it up, grabbed some keys and pulled it up at the door. We talked about it and some dealer installed options. I was in and out in less than two hours. No pressure just questions and answers. Jason in finance was smooth and easy. I brought the car back in for installed options and Annie in service was great. Easy drop off with a loaner car too. Hats Off to the Dean Team! More

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We have leased a Subaru every 3 years now for 9 years. We have nothing but positive reviews for the personnel of sales, service and finance. Sales and service departments are by far the best we’ve ever de We have nothing but positive reviews for the personnel of sales, service and finance. Sales and service departments are by far the best we’ve ever dealt with. We feel good about doing business with the Dean Team! More

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