Annie Thompson
Annie Thompson at Dean Team Subaru Volkswagen

Annie Thompson

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.9
216 Reviews
4.9

216 Reviews

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216 Reviews of Annie Thompson

September 09, 2025

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Employee Rating

This was my first time having service work done at Dean Team, I had a trailer hitch installed on my Subaru Outback I had just purchased. The experience was great! The price I was quoted was reasonable, I More

by Dennis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Annie checked me in and was great, by the time the service was done, she was gone for the day and a young guy handled the rest, I wish I could remember his name, don't recognize a picture on the list, he was great as well.

Sep 09, 2025

Dean Team Subaru Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 19, 2025

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Dean Team's service drpartment has always been super helpful, patient, and courteous. They explain everything to me so that I understand it. However, I do have a complaint about your app. Trying to More

by sunset62036
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Duke Iwata

Jul 20, 2025

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 28, 2025

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Employee Rating

We've had only highly professional and caring service from Sam, Jason, Annie and Parts Dept. More

by Will74
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Goevert , Jason Moore

May 03, 2025

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Paige is fantastic and found us what we were looking for! Really great purchasing experience all around. More

by stallings034
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Duke Iwata, Ike Dean , Paige Greiwe

April 27, 2025

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After shopping two other Subaru dealers that day, I walked into Dean Team and Shawn greeted me. I asked him about a Crosstrek I had found online in their inventory. He looked it up, grabbed some keys a More

by FredM44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Nethercott , Jason Moore

April 18, 2025

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We have leased a Subaru every 3 years now for 9 years. We have nothing but positive reviews for the personnel of sales, service and finance. Sales and service departments are by far the best we’ve ever de More

by Judy Garner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Duke Iwata, Ike Dean, Vito Chirco , John Ostlund

March 21, 2025

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Super happy with my recent Subaru Ascent purchase! Dave Smith was super helpful and easy to work with during my buying experience. If you need some help finding your new car, go see Dave at Dean Team More

by sierramoody
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dave Smith , Jason Moore

March 09, 2025

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Employee Rating

I just purchased a 2025 Subaru Crosstrek and it was a great experience to say the least!! Luci Whanger and Jason Moore made the entire process friendly, easy and the best new car buying experience I've e More

by garymesler11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luci Whanger , Jason Moore

March 08, 2025

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Very considerate dealership, especially Dave Smith who works hard to get it right! He made us feel like family. More

by DRSR71
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 03, 2025

Dealership Rating
Employee Rating

Dean Team employees and service department have been consistently patient, professional, and kind to me. They have answered all of my many many questions. I will have all of my servicing on my new Fores More

by 1fishmank
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Eric Harrelson, Jeff Price, Chase Duke, Duke Iwata , Jason Moore, John Ostlund

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