Annie Thompson
Annie Thompson at Dean Team Subaru Volkswagen
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Annie Thompson | Page 3

Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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4.8
190 Reviews
4.8

190 Reviews

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190 Reviews of Annie Thompson

March 12, 2023

Dealership Rating
Employee Rating

While looking for a new Subaru, my buddy, who is the sales manager of a luxury dealership in town, recommended Dave Smith at Dean Team Subaru in Ballwin. I'm so glad I listened. Dave is GREAT. He took s More

by JRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Duke Iwata , Dave Smith

Mar 17, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on Dave and our Team! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Dave provided you with an above and beyond car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Subaru and please let us know if there’s anything else we can do for you.

March 03, 2023

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Employee Rating

Subaru service team is top notch. They are the reason we continue our loyalty with Dean Team. Taking care of their customers is what they excel at. Thank you Annie for always helping More

by Bmillecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments our Service Team ! We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that they provided you with an above and beyond experience. We greatly appreciate your Loyalty, business and your support!!

February 12, 2023

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Employee Rating

Great service, very knowledgeable team. Came in with a ruff idea of what I was looking for and ended up with an amazing car ! More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Goevert , Kyle Moore

Feb 15, 2023

Dean Team Subaru Volkswagen responded

Hi Carrie! Thank you for your outstanding review and your compliments on Sam and our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Sam provided you with an outstanding car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Subaru and please let us know if there’s anything else we can do for you.

February 11, 2023

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Employee Rating

I have found Dean Team to be the most trustworthy car dealer in the area. They are transparent with their operation and don't make you feel on edge during the entire process. More

by cd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Dean

Feb 15, 2023

Dean Team Subaru Volkswagen responded

Thank you for your outstanding review and your compliments on Ike and our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Ike provided you with an outstanding car buying experience. We greatly appreciate your Loyalty, business and your support!! We hope you enjoy your new Subaru and please let us know if there’s anything else we can do for you.

December 31, 2022

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Employee Rating

Had to get an oil change and a software update on my 2021 Legacy. As always, Annie, Jeff and Duke are a super friendly, helpful and funny team of Service Advisors. Ryan the tech guy also came out to explai More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Price, Duke Iwata

Jan 10, 2023

Dean Team Subaru Volkswagen responded

Thank you for your business and your great review! We’re happy to hear that Duke, Annie, and Jeff provide you with a positive experience during each service appointment.

December 09, 2022

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Employee Rating

Shawn Nethercott was phenomenal to work with. He was kind, courteous, and patient throughout the entire process from initial inquiry thru vehicle delivery. He kept me informed while I waited for More

by HappyOne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jason Moore, Shawn Nethercott

Jan 10, 2023

Dean Team Subaru Volkswagen responded

Thank you for your business and your great review! We’re glad to hear that Shawn provided you with a positive car buying experience. Enjoy your new Subaru and please let us know if there’s anything else we can do for you.

December 05, 2022

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Employee Rating

Sam Goevert sold me my Subaru. He was extremely helpful, above and beyond. Dean Team beat other offers for my trade in, got me exactly what I wanted in a timely fashion, annd made More

by Billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2023

Dean Team Subaru Volkswagen responded

Hi Billy, thank you for your business and your great review! We’re glad to hear that Sam provided you with a positive car buying experience. We are also very pleased to hear that the service department consistently takes care of you. Enjoy your new Subaru and please let us know if there’s anything else we can do for you.

November 08, 2022

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Employee Rating

This is my second Subaru purchased from the Dean Team. No pressure, honest, straight forward presentation on of all options and costs. More

by hazlett75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Brockmann, Sam Goevert , Kyle Moore

Jan 10, 2023

Dean Team Subaru Volkswagen responded

Thank you for your business and your great review! We’re glad to hear that Sam provided you with a positive car buying experience. Enjoy your new Subaru and please let us know if there’s anything else we can do for you.

October 14, 2022

Dealership Rating
Employee Rating

Thank you Ike for making the purchase of a car so easy and fast. No waiting around for things to move forward. And such a plesant person to deal with. And the physical facilities are so clean and well More

by Lois
Recommend Dealer
Yes

Other Employees Tagged: Ike Dean

October 13, 2022

Dealership Rating
Employee Rating

Great dealership to buy a car and for service. Everyone is pleasant and mindful of your schedule. And you can get a free car wash for life when you buy a car! More

by MN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Duke Iwata

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