Annie Thompson | Page 8

I have found Dean Team to be the most trustworthy car dealer in the area. They are transparent with their operation and don't make you feel on edge during the entire process. dealer in the area. They are transparent with their operation and don't make you feel on edge during the entire process. More

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Had to get an oil change and a software update on my 2021 Legacy. As always, Annie, Jeff and Duke are a super friendly, helpful and funny team of Service Advisors. Ryan the tech guy also came out to explai Legacy. As always, Annie, Jeff and Duke are a super friendly, helpful and funny team of Service Advisors. Ryan the tech guy also came out to explain what was going on with the software which is appreciated. More

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Shawn Nethercott was phenomenal to work with. He was kind, courteous, and patient throughout the entire process from initial inquiry thru vehicle delivery. He kept me informed while I waited for He was kind, courteous, and patient throughout the entire process from initial inquiry thru vehicle delivery. He kept me informed while I waited for the car and scrambled to move up the delivery when my ancient car died 2 days before my scheduled pickup. Everyone with whom I had contact on the Dean Team Subaru staff was fantastic. As a 1st time Subaru purchaser, I was very impressed at every turn and 100% recommend Shawn as a salesperson and the dealership in general and look forward to building a strong service relationship over the many years I expect to have and enjoy the car. They even have tasty snacks and good coffee. Thank you! More

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Sam Goevert sold me my Subaru. He was extremely helpful, above and beyond. Dean Team beat other offers for my trade in, got me exactly what I wanted in a timely fashion, annd made He was extremely helpful, above and beyond. Dean Team beat other offers for my trade in, got me exactly what I wanted in a timely fashion, annd made everything easy. Jason, in finance, was also very helpful. I’ve also years of positive experience with the service department. Dean team is by far the best dealer for Subarus. Great people, great environment, great service. More

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This is my second Subaru purchased from the Dean Team. No pressure, honest, straight forward presentation on of all options and costs. No pressure, honest, straight forward presentation on of all options and costs. More

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Thank you Ike for making the purchase of a car so easy and fast. No waiting around for things to move forward. And such a plesant person to deal with. And the physical facilities are so clean and well and fast. No waiting around for things to move forward. And such a plesant person to deal with. And the physical facilities are so clean and well appopinted. The Dean team gets SIX stars. More

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Great dealership to buy a car and for service. Everyone is pleasant and mindful of your schedule. And you can get a free car wash for life when you buy a car! Everyone is pleasant and mindful of your schedule. And you can get a free car wash for life when you buy a car! More

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Everyone is Very friendly and professional and they make sure your corner store/needs are met. sure your corner store/needs are met. More

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Awesome and reliable folks! Always friendly and always do the job expected! I drive almost 30 miles, just to see Annie! Always friendly and always do the job expected! I drive almost 30 miles, just to see Annie! More

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We took our 2005 Subaru outback into the Dean Team Subaru/Volkswagen dealer in Ballwin Missouri because we were having a lot of issues. As soon as we walked into service Annie took care of us. She off Subaru/Volkswagen dealer in Ballwin Missouri because we were having a lot of issues. As soon as we walked into service Annie took care of us. She offered us a loaner car, which we took advantage of. She called the next day to tell us that it was going to cost over $8000. She advised us to contact the Subaru advocacy center to see if maybe we could get some financial help because it was under 100,000 miles. We contacted the advocacy center but they weren’t going to help. Annie also talked to them but it didn’t help either. We told Annie we were considering either leasing or buying a vehicle and that’s when she sent us to Sam. Sam was very helpful in advising us and we have decided to lease a new vehicle. They are letting us use the loaner car until the new car arrives. We are extremely satisfied with Annie, Sam and all of The Dean Team. We didn’t even purchase our 2005 Outback from them and we were treated like lifelong customers. We will now be lifelong customers and will recommend them to our friends and family. More

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