Anthony DiPace | Page 18

very confusing took car in to have battery changed also check noise in right front got a call with a price of thirteen dollars. asked price of battery told cables ha took car in to have battery changed also check noise in right front got a call with a price of thirteen dollars. asked price of battery told cables had to be changed also said they would e 6.95 told him ok.also found front sway bar broken said would cost 1300. i asked any was converd by extended warranty. he called back said we had no warranty. i said i payed 2000 for extended warranty. he said check again.called back said they coulnt find no warranty. called are sales person anthony dipace he said yes we did. hewould talk to the service guy. got a call back from the service guy saying they found the contract. final bill was 948 dollars i said thats ridculas . More

by wtmartin13 Verified Customer Verified Customer

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not a fast delivery Salesperson Tony was great, he allowed me to test drive additional cars with no problem. I was sold extended warranty, and at the time of the sale Salesperson Tony was great, he allowed me to test drive additional cars with no problem. I was sold extended warranty, and at the time of the sale it was understood 60 months or 75,000 miles additional. When i came in to sign paperwork I learned it was an additional 60 months BUT 75k it the actual odometer reading. Most unpleaseant moment was when i got a call from Byron offering to match or beat my current insurance rate, after I told him the amount for my premium, he hung up on me and no additional call. The delivery of the vehicle was very long, car was not out, not plates, very little gas (thanks to Tony he filled the tank) Too long of a process, especially at this time when people want to stay home in a safeenvironment. More

by MPAIXAO1972 Verified Customer Verified Customer

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Anthony, was very helpful and right on point. Great man that was able to get the job done! Very appreciated! Thank you also Mike D! that was able to get the job done! Very appreciated! Thank you also Mike D! More

by CHARLOTTEMONTALVO4 Verified Customer Verified Customer

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First time a very negative experience I had a loud noise in my exhaust on my 3.5 year old Colorado. It couldn't be done on a Saturday, so I had to find a time during the week. Being a heal I had a loud noise in my exhaust on my 3.5 year old Colorado. It couldn't be done on a Saturday, so I had to find a time during the week. Being a healthcare worker this was very difficult. I able to take some time off and scheduled an appointment on a Friday for 8AM (When I could get a ride since courtesy vehicles are not allowed until a diagnosis was made.) I explained to both the person who made the appointment and the tech when I dropped off my vehicle that I had a ride and had to return to the hospital later in the day. I first texted for a status at 1130 since I had not heard anything to no avail, then called at 1150 was sent to voicemail. I finally received a text from a different tech at 1250, that the service tech was at lunch, but would be asked upon his return. I the texted at 140 - again still had not received information, I received a response text around 2PM saying the technician was looking at it now...almost 6 hours later since my "appointment"!! I was told that since I dropped off the car rather than waiting it was just going in to be looked at. I ended up without a ride to pick up the vehicle (Had to Uber) FInally my truck was ready at 4pm! It turned out to be a sheared bolt under the car which just needed replacement. I had even called my salesperson Tony DiPace (Who is great) to see if he could find out what was going on. SInce my vehicle is 3.5 years old with 24,000 miles on it I had been thinking of trading it in. Not so sure now. I have never had this type of experience at DeNooyer, I am hoping it is a one off, but that ruined my first day off from the hospital in months. More

by JROUGAS Verified Customer Verified Customer

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I had the best car buying experience here! Tony was so great to deal with and prompt. I am beyond happy I made the switch to this dealership! great to deal with and prompt. I am beyond happy I made the switch to this dealership! More

by REBECCARUNDBLAD Verified Customer Verified Customer

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Deal was good except trade in was low, should have been $1000 more. First time buying from DeNooyer, I'll see how their service goes $1000 more. First time buying from DeNooyer, I'll see how their service goes More

by NYJARVIS Verified Customer Verified Customer

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The DeNooyer Team is by far the best in the business, as this is our fourth vehicle purchase. We’re proud to say we will be a lifetime customer. this is our fourth vehicle purchase. We’re proud to say we will be a lifetime customer. More

by C.SKINKLE3 Verified Customer Verified Customer

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Tony is very knowledgeable and willing to work with busy schedules on my part I wouldn’t go anywhere else 👍🏽 Tony is the best hands down schedules on my part I wouldn’t go anywhere else 👍🏽 Tony is the best hands down More

by handyguy4144 Verified Customer Verified Customer

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Courteous and professional service by all employees Friendly atmosphere Great communication with service department employees Clean showroom and customer lounge Coffee and snacks provided Read Friendly atmosphere Great communication with service department employees Clean showroom and customer lounge Coffee and snacks provided Reading materials available More

by JDANGELO1 Verified Customer Verified Customer

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Routine service Work was performed as requested. No pressure from upselling. Service area and waiting area was clean and comfortable . Saturday appoints which are ver Work was performed as requested. No pressure from upselling. Service area and waiting area was clean and comfortable . Saturday appoints which are very handy for a working person schedule. More

by olliesmoose Verified Customer Verified Customer

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