Armando Rodrigues | Page 6

Super awesome place and helpful staff. Very much appreciate how easy the whole process was Very much appreciate how easy the whole process was More

by CONNORWORTHEN Verified Customer Verified Customer

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Great customer service! Very friendly and helpful! Freddy was amazing and great to work with! Very friendly and helpful! Freddy was amazing and great to work with! More

by MUNAHARAMI Verified Customer Verified Customer

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N I c e p l a c e. I definitely recommend to a friend. I definitely recommend to a friend. More

by LANDSBILL Verified Customer Verified Customer

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I had a great experience all around especially with Austin and financial lady. Everyone was so nice Austin and financial lady. Everyone was so nice More

by LLUDIVIG Verified Customer Verified Customer

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Excellent service from Matt and his team when leasing a new Forester at Bob Baker Subaru. new Forester at Bob Baker Subaru. More

by ADRIENNE4 Verified Customer Verified Customer

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Our sales person was very pleasant and knowledgeable about the vehicle. He said he put in $20.00 of gas but Amy really didn’t see a difference in the fuel gauge. about the vehicle. He said he put in $20.00 of gas but Amy really didn’t see a difference in the fuel gauge. More

by BBRNC2 Verified Customer Verified Customer

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It was seamless! They had the car I wanted and helped me get it all lined up even with my kids in tow!! get it all lined up even with my kids in tow!! More

by BENP98BIGG Verified Customer Verified Customer

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First: the advisor Lester, was phenomenal. Second: Beyond that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which that, the women answering the phone at the service department were rude to the point of hanging up on me twice. Before that I left two messages which were never returned until I left one to Lester’s direct line. He called me back within the hour. Third: $100 for an oil change is shameful. Fourth: A part was ordered and I was never advised it was in. Was told two or three days. If it wasn’t for me calling 10 days later, I’d still be wondering. So much for customer service. Fifth: Again Lester was the only bright spot in this encounter. He was thorough, respectful and took the time to go over things in detail. You should keep him around, he will help you clean your act up. People go to a dealer for a specific level of service. The advisor can only do so much. This boils down to poor leadership and management. While Covid is responsible for some of todays issues, dealers need to be aware of this and adjust accordingly. Your dealership has failed the primary responsibility: CUSTOMER SERVICE. More

by dcon3130 Verified Customer Verified Customer

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Yuri made my experience very pleasant. The test drive went great, he explained the car features and was patient with my questions. went great, he explained the car features and was patient with my questions. More

by golfdogs3 Verified Customer Verified Customer

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Manny and Kelley are excellent, they are magical and made the experience amazing. They really do have a personal touch to the process. Not only did they get us the exact car we wanted they worked together the experience amazing. They really do have a personal touch to the process. Not only did they get us the exact car we wanted they worked together on a couple of hiccups I thought I had taken care of , and they did it seamlessly. I highly recommend this dealership and hope your lucky enough to work with these 2!! Thank you Manny and Kelley!! More

by xadeesmom Verified Customer Verified Customer

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