Arturo Gutierrez

I had an exceptional experience at MBOTW. Marcos, my sales client advisor, was incredibly courteous and knowledgeable. He patiently answered all my questions and created a relaxed atmosphere Marcos, my sales client advisor, was incredibly courteous and knowledgeable. He patiently answered all my questions and created a relaxed atmosphere while I made my decision. I genuinely enjoyed chatting with him about his family and their travels during my wait. Marcos truly went above and beyond! Arturo streamlined the contract and purchase process, making it both swift and hassle-free. The entire dealership staff was incredibly welcoming and warm, contributing to my overall positive experience. More

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Katherine was amazing! Communication was fast and service was great from start to finish! Highly recommended. Communication was fast and service was great from start to finish! Highly recommended. More

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Exceptionally easy to work with and customer oriented. Smooth process start to finish and in an out quickly with a new car I love! Smooth process start to finish and in an out quickly with a new car I love! More

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Troy was a pleasure to work with! He was respectful of our time, very efficient, and courteous. Will recommend him to friends and family. Great experience! Side note: Troy smelled aw He was respectful of our time, very efficient, and courteous. Will recommend him to friends and family. Great experience! Side note: Troy smelled awesome 😎! More

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Katherine and staff went above and beyond to make our car buying experience great and easy. Our 2nd purchase, not our last. buying experience great and easy. Our 2nd purchase, not our last. More

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Customer Service excellence - Not seen in many years. Sales, Service and Finance all worked together. Sales, Service and Finance all worked together. More

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Wonderful, personal service with attention to detail. From answering questions on the vehicle, to warranty and service. Yes you may say same as other dealerships, but not the same personal attention. You From answering questions on the vehicle, to warranty and service. Yes you may say same as other dealerships, but not the same personal attention. You feel like family and not a dollar sign. More

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Greeted promptly upon arriving at dealership, was assigned to Rosario Stahl as our sales advisor, introduced to entire team, and proceeded with test drive and car purchase. Seamless, efficient, prof assigned to Rosario Stahl as our sales advisor, introduced to entire team, and proceeded with test drive and car purchase. Seamless, efficient, professional process from start to finish. Thanks to all for making the process enjoyable! More

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One of the best car buying experiences we’ve had. Arturo and David were great to work with. The whole experience was relaxed and enjoyable. Arturo and David were great to work with. The whole experience was relaxed and enjoyable. More

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Great team that was very friendly and informative. Bryan G was very helpful with showing us the car and ensuring my wife knew how to operate all the features. The finance team was good, but the sa Bryan G was very helpful with showing us the car and ensuring my wife knew how to operate all the features. The finance team was good, but the sales experience was the highlight. I expect to come back in the future for my next Mercedes purchase. More

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