Arturo Gutierrez

Marcos made the purchase experience great from the first meeting to the final delivery of the vehicle. He was attentive but not pushy. All dealership employees I met were pleasant and friendly, with a focus meeting to the final delivery of the vehicle. He was attentive but not pushy. All dealership employees I met were pleasant and friendly, with a focus ensuring satisfaction during the sale and post sale service. Important to note that I had a previous experience at this dealership that was not positive and would not have stepped foot in the dealership if it had not been for the location and the particular vehicle I was interested in. Marcos and Arturo changed my perspective on the dealership to an entirely positive one. Not an easy task to change someone’s previously negative experience into a positive one, but they did so with ease. Would fully recommend Marcos for anyone’s next vehicle purchase. More

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Mercedes Woodlands offers top notch customer service. Always quick and easy hassle free. Wanted to also thank Jacob Renteria (JR) he took very good care of me in and out offered top quality customer serv Always quick and easy hassle free. Wanted to also thank Jacob Renteria (JR) he took very good care of me in and out offered top quality customer service. Highly recommend this Location and the brand itself. Again Thanks! More

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I have a relationship with dealership for 10 years and just purchased my latest Mercedes from Rosario S. Her professional approach and the skills she demonstrated resulted in a first class experience. Mic just purchased my latest Mercedes from Rosario S. Her professional approach and the skills she demonstrated resulted in a first class experience. Michael G. More

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I would highly recommend Arturo Gutierrez! ! He was very helpful, knowledgeable, and went above and beyond for us!! Thank you Arturo!!! ! He was very helpful, knowledgeable, and went above and beyond for us!! Thank you Arturo!!! More

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Katherine Stern was amazing! My husband and I stopped by just before closing to check out a car, and she went out of her way to make sure we didn’t feel rushed or like we were an My husband and I stopped by just before closing to check out a car, and she went out of her way to make sure we didn’t feel rushed or like we were an inconvenience. She treated us with the same care and attention as if we had walked in right when they opened. Thanks to Arturo Gutierrez, the leasing process was incredibly easy and efficient. Everything was clearly explained with detailed information upfront, which made the entire experience smooth and stress-free. I was in and out quickly, and I appreciated how transparent and straightforward everything was from start to finish. Thank you Katherine and Arturo for an amazing car buying experience! More

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I recently purchased my first Mercedes-Benz from Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated Mercedes-Benz of The Woodlands, and I couldn’t be more pleased with the entire experience. From our very first meeting on January 20, Marcos treated us with the utmost professionalism and took the time to understand exactly what I was looking for. He patiently walked me through every available model and option, helping me confidently select the right car that suited both my needs and preferences. What truly set this experience apart was how much effort Marcos put into securing the perfect vehicle for me. He worked diligently to reserve one of the earliest available manufacturing slots—ensuring my car was scheduled for production on February 28. After that, he followed up closely to confirm my car had entered production, shared the VIN number as soon as it was available, and even provided the vessel details so I could track its shipment. He also patiently explained how the tracking process worked, which made me feel well-informed throughout. As the vehicle progressed through the next stages, Marcos continued to keep me updated during every step—including its arrival at the Vehicle Processing Center (VPC). His communication was consistent and clear, and he always made time to respond to any questions I had, no matter how detailed. His updates made a typically complex process feel smooth and stress-free. On top of that, when an unexpected federal tariff announcement threatened to affect pricing, Marcos was transparent and reassuring. He informed me right away that Mercedes-Benz USA would absorb the added cost for in-transit vehicles, which helped avoid any disruption to the purchase. Every part of this experience reflected exceptional customer service. Marcos went above and beyond, and his support made this first Mercedes-Benz purchase truly memorable. Without a doubt, it won’t be my last with this dealership. I highly recommend Mercedes-Benz of The Woodlands—and especially Marcos—to anyone looking for a professional, transparent, and genuinely customer-focused buying experience. More

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I had an absolutely fantastic experience working with Marcos at Mercedes of The Woodlands. From the moment I walked in, he made the entire car-buying process smooth, stress-free, and even enjoyable. Marc Marcos at Mercedes of The Woodlands. From the moment I walked in, he made the entire car-buying process smooth, stress-free, and even enjoyable. Marcos was incredibly knowledgeable, answered all my questions with patience, and never once made me feel pressured. What really stood out was his honesty and transparency throughout the process. Marcos genuinely listened to what I needed, worked within my budget, and helped me find the perfect vehicle. He even followed up after the sale to make sure I was happy with my purchase. More

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Marcos was a pleasure to work with. He was in and out of the heavy rain bringing different color and spec’d vehicles to ensure that my wife went home with a car she could love! He was in and out of the heavy rain bringing different color and spec’d vehicles to ensure that my wife went home with a car she could love! More

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It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes dealership, and plan on being life long customers. Trent Hjuler was our salesman for both AMGs we purchased. His professionalism and knowledge made it an easy decision to buy. He’s always just a phone call, or a text message away to answer our questions and concerns. More

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This was one of the best experiences we’ve had buying a vehicle, it was also our first time to purchase a Mercedes Benz so that along was amazing. Caleb Sick was outstanding and a true professional who mad vehicle, it was also our first time to purchase a Mercedes Benz so that along was amazing. Caleb Sick was outstanding and a true professional who made us feel comfortable through the whole process which was amazing. So a huge shout out to Caleb Sick and all of the woodlands Mercedes Benz Team. 🤝 More

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