Becky Kline
Becky Kline at W&L Subaru

Becky Kline | Page 9

Sales Representative

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.9
327 Reviews
4.9

327 Reviews

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327 Reviews of Becky Kline

April 21, 2023

Dealership Rating
Employee Rating

Could have filled tank for me in gesture and could have offered a few more perks. Nothing would make me go back compared to elsewhere. More

by h2570tml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2023

W&L Subaru responded

Thank you for the feedback. We're sorry you feel that there weren't enough perks during your purchase of the 2011 F150. Our perks that we offer are: free loaner for service, free customer service pickup and delivery within 40 miles, every 5th oil change free, free car wash after service, free snacks and drinks in the customer lounge, free wifi, a "quiet" lounge for customers who want to work or read in peace, a large children's play area stocked with many toys, and we even have a pet friendly dealership with free dog treats. Thanks again for the feedback and have a great day.

May 01, 2023

h2570tml responded

The people were super friendly and turned the purchase around quickly. Just to be clear it wasn’t a bad experience !

March 29, 2023

Dealership Rating
Employee Rating

It was easy to make appointments and the ability to get a loaner car was convenient. More

by kpup182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

W&L Subaru responded

Thanks! We're pleased you were able to make use of our free loaner car perk!

March 19, 2023

Dealership Rating
Employee Rating

Very helpful and accommodating. It is worth the 2 hr drive to purchase a Subaru from them. More

by gailhorning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup

Mar 20, 2023

W&L Subaru responded

Thank you so much for making the trip to the dealership!

March 03, 2023

Dealership Rating
Employee Rating

I purchased 4 cars there and was pleased with all phases of the cars and service More

by carmen.lamacchia.sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Long, Roy Beck

Mar 07, 2023

W&L Subaru responded

Thank you so much!

January 28, 2023

Dealership Rating
Employee Rating

I’ve gotten six cars here. The service is good. I’ve used the same sales person. More

by prgretchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

W&L Subaru responded

Thank you so much for the repeat business! If you need anything at all, just let us know!

January 16, 2023

Dealership Rating
Employee Rating

I’m happy with my deal , fair trade and price on new 2023 Outback Touring More

by wmmjr5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Bennar, Dale Long, Roy Beck , Angela McCormick, Kim Rorke

Jan 16, 2023

W&L Subaru responded

Thanks and have a great day.

January 13, 2023

Dealership Rating
Employee Rating

Courtesy above ,, listens to concerns and check the automobile as a check for a alignment issue that may or may not have been ,, More

by wmmjr5050
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

W&L Subaru responded

Thank you!

January 11, 2023

Dealership Rating
Employee Rating

Mark should have went over when my payments are due and how to set it up before I left the dealership. I also didn't get back my insurance card. More

by kardonpic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

W&L Subaru responded

Thank you for the feedback. It looks like your payments were calculated based on a payment start date of 2/19. As far as set up, there is nothing you need to do, unless you want to do autopay. Unfortunately we are not able to help with autopay setup, as every lender is different and we do not have access to the lenders' processes or mechanisms for that. If autopay is something you are interested in, please contact your lender after you receive your first statement. Thanks again, and have a great day!

Jan 18, 2023

kardonpic responded

Thank you for the reply. PSECU recently sent payment packet and we will set up automatic payments.

January 11, 2023

Dealership Rating
Employee Rating

This is a top rate dealership with customer satisfaction their primary goal. Each step of the process from initial testing of the product to making sure the customer is totally comfortable with their new pu More

by clprintzen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Donna Gallo, Roy Beck , Tony Kauffman, Shaunda Zeigler, Owen Long. KJ

Jan 16, 2023

W&L Subaru responded

Thank you so much for your review! It was our pleasure helping you! If you need anything else, just let us know!

January 05, 2023

Dealership Rating
Employee Rating

Great service respect would buy again great and clean atmosphere great service department state of the art the waiting area is cool lots of snacks More

by wmmjr5050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Bassett, Andy Long, Robert Shoup , Angela McCormick, Mark Piercy, Kim Rorke

Jan 05, 2023

W&L Subaru responded

Thanks so much for the review!

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