"Ralph and Bill were very patient with us and did a..."
Ralph and Bill were very patient with us and did a fantastic job answering all our questions and made the overall process easy and enjoyable.
"Truly a great dealership to work with. I have purchased..."
Truly a great dealership to work with. I have purchased several vehicles from them! The whole team went out of their way to make this deal happen again
"I have been an Audi enthusiast for the past five years...."
I have been an Audi enthusiast for the past five years. Recently I made a visit to Anderson and fell in love with the BMW X5 M50i, and decided to make the switch to BMW. Bill was very knowledgeable and walked me through all the features of the vehicle. Throughout the entire process, he kept me informed and worked to deliver fantastic customer service. A big thank you to Bill, Heather, and Denise for helping the delivery process go smoothly. I was able to come in, sign the paperwork, and then take my car home! Denise did a great job of explaining all my various options for financing and warranties, and I felt confident with the selections I made. Bill even took the time to help me sync my device to the vehicle and explain all the various features I can customize to my liking. Thank you for a great experience! I love my new car!
"Once again, a great experience with BMW of Crystal Lake...."
Once again, a great experience with BMW of Crystal Lake. Michelle and Heather are fantastic to work with and helped make things as easy as possible through the entire process. Delivery was great and Bill did a terrific job making taking us through all of the features on our new BMW X3 M40i.