Billy Monteverde
Billy Monteverde at Ferman Chevrolet Tarpon Springs
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Billy Monteverde | Page 7

Service Director

Ferman Chevrolet Tarpon Springs

43520 US Hwy 19 N
Tarpon Springs, FL 34689

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4.6
230 Reviews

Dealership Experience

39 yrs, 5 mos

Industry Experience

39 yrs, 5 mos

Languages Spoken

English English

4.6

230 Reviews

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230 Reviews of Billy Monteverde

February 01, 2022

Dealership Rating
Employee Rating

Worst dealership in Pinellas county. Took them 3 months to not fix my Chevy. Tom M. Bill M.Shannon T. I sure hope they don’t claim to help Veterans! And to think I thought about buying a vehicle there!!!! More

by no2
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Meinhold, Shannon Trutti

Feb 02, 2022

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 21, 2022

Dealership Rating
Employee Rating

Everyone I have had the pleasure of dealing with at Ferman Chevy Tarpon have been top notch professionals from sales to service. I had my first experience with them through their service department wi More

by jjsampson1955
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chance Hatcher, Joe Lord , Rick Hicks

Jan 21, 2022

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

January 13, 2022

Dealership Rating
Employee Rating

What a great team! Seamless purchase, great price, awesome service! I definitely recommend Ferman for any automotive needs. More

by dzilly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 22, 2021

Dealership Rating
Employee Rating

FAST, EFFICIENT, AND VERY HAPPY IN TIME IT TOOK TO TURN AROUND AND GET PARTS. THANK YOU More

by generalmailbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: STEVE K IN SERVICE

Dec 28, 2021

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 22, 2021

Dealership Rating
Employee Rating

Got me in and out quick. Amazing customer service at furman Chevy in tarpon springs. More

by CAPT.JIMBENNETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Meinhold

Dec 28, 2021

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 15, 2021

Dealership Rating
Employee Rating

We love the service department. Billy Montaverde and Steve Kikta are wonderful to work with. More

by Busby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang , Robert Marchido, Tom Meinhold, Steven kikta

Dec 16, 2021

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

December 08, 2021

Dealership Rating
Employee Rating

I have never had better service in my life. Billy the service Director has a fantastic team starting with Toni my service writer and the technicians who took care of my truck. I recommend Furman Chevrole More

by David Rutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Lang

Dec 08, 2021

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

Dec 08, 2021

David Rutter responded

Always a pleasure to recommend your dealership!

December 02, 2021

Dealership Rating
Employee Rating

Big thanks again to Bogi for helping the Bell Family with out recent purchase. Would definitely recommend anyone friends and family. Thank you. More

by Bell Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2021

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 30, 2021

Dealership Rating
Employee Rating

Excellent service from the salesman and the credit approval , we will return when need a new car More

by ohurst1943
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Todd Ullestad , Joe Kurzawski

Dec 01, 2021

Ferman Chevrolet Tarpon Springs responded

Thank you for your review!

November 28, 2021

Dealership Rating
Employee Rating

Took my truck in for a noise in the drive train. 3 months later worse than ever and they scratched my paint on the side of the truck. The service advisor Tom, told me that he would schedule the body More

by Robj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Coleton Reece, Chance Hatcher, Todd Ullestad, Kyle Steger , Robert Marchido, Tom Meinhold

Nov 29, 2021

Ferman Chevrolet Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

Dec 02, 2021

Robj responded

This is ridiculous. This is why your service department doesn't work. You give crappy service. Where was the manager when I asked for them? Why do I have to contact the manager when they have my cell number? Obviously the dealership doesn't care and has cascaded this throughout their staff. I will never go to Ferman again and wouldn't recommend them to anyone. The only recommendation I have is to get rid of the team responsible and start fresh because that's the only way to fix the incompetence.

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