Blair Burns
Blair Burns at Landers Toyota NWA
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Blair Burns | Page 3

Customer Relations Manager

Landers Toyota NWA

411 South Metro Parkway
Rogers, AR 72758

Contact Me
4.0
49 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

4.0

49 Reviews

Write a Review

49 Reviews of Blair Burns

June 05, 2020

Dealership Rating
Employee Rating

I received great service! It’s really nice to NOT come out of a car service visit feeling taken advantage of. Thank you very much! More

by Sherri
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gates

Jun 10, 2020

Landers Toyota NWA responded

Thanks for the kind review, Sherri! We're so pleased to hear how you feel about our service department, and we hope to see you again!

May 27, 2020

Dealership Rating
Employee Rating

Are salesperson Carlos was awesome great guy would do business with him anytime my wife is extremely happy with her car and we will definitely do business with y'all again More

by rius5086
Recommend Dealer
Yes

Other Employees Tagged: Michael Graves, Josh Quinn, Sean Chase, Carlos Magarin, Danny Howell, Brian Dameron , Andrew Gates, Michael Lucke, Kyle Maxwell

May 28, 2020

Landers Toyota NWA responded

rius5086, Thanks for taking the time to leave a review! We're glad you and your wife are happy with your experience, and we hope she enjoys her new set of wheels!

April 17, 2020

Dealership Rating
Employee Rating

They are all so great ! Very pleasant to work with and will recommend all my friends and family to go there fore there vehicle needs . Thank you Steve Landers Toyota More

by BRIAN.DAMERON
Recommend Dealer
Yes
Apr 21, 2020

Landers Toyota NWA responded

Brian, Thanks for the thoughtful review! We're thrilled that you had an awesome experience with us, and we look forward to seeing you again next time!

February 02, 2020

Dealership Rating
Employee Rating

Great staff great price great place to do business great people in all departments large inventory of cars , had our favorite color just three words left More

by DRFNRF
Recommend Dealer
Yes

Other Employees Tagged: Sean Chase, Chase Shelnutt, Robert Argueta , Andrew Gates, Eric Perkins, Michelle Essary

Feb 03, 2020

Landers Toyota NWA responded

DRFNRF, Thanks for the five-star review! We're so glad you had a wonderful experience with us! Congratulations on your new vehicle, and we hope to see you again in the future!

January 24, 2020

Dealership Rating
Employee Rating

Great service experience. Appreciate the a quick response and turn around on my vehicle. Would recommend this dealer ship to others in the future. Looking forward to getting another vehicle More

by JUNDERNEHR
Recommend Dealer
Yes

Other Employees Tagged: Sean Chase, Chase Shelnutt, Juan Valdez , Andrew Gates, Caleb Kordsmeier

Jan 24, 2020

Landers Toyota NWA responded

JUNDERNEHR, We're delighted to hear about your experience with us! Thanks for taking the time to leave a review, and we look forward to seeing you again in the future!

January 19, 2020

Dealership Rating
Employee Rating

Hola Muy buen servicio ,muy amables, Servicio a tiempo, Muy profesionales , La recepción muy limpia , Baños limpios Los recomendaré a mis amigos Thank You y Hasta la próxima visita More

by LUGOROOFING96@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Pedro De La Cruz , Andrew Gates

Jan 20, 2020

Landers Toyota NWA responded

LUGOROOFING96@gmail.com, ¡Gracias por tu comentario! ¡Hasta luego!

November 14, 2019

Dealership Rating

Great! They helped me out with a flat tire for me in pretty quick. Tire is fixed and I am happy to have it done!!! Good Job More

by Mjeramy711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrew Gates

Nov 15, 2019

Landers Toyota NWA responded

Thanks for writing us a 5-star review! We're glad we could fix your tire quickly and easily! We look forward to seeing you next time!

October 01, 2019

Dealership Rating
Employee Rating

Excellent vehicle Selection Troy, Chase and Phillip made the buying experience seamless and easy! They provided excellent customer service and communication during the negotiatio More

by TP429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Quinn, Chase Shelnutt, Robert Argueta , Phillip Aulenback, Troy Currens, Caleb Kordsmeier, Tommy Moser, Zach Vann

Oct 02, 2019

Landers Toyota NWA responded

Thanks for writing us an awesome review! We're glad you were pleased with our vehicle selection and you had a great experience purchasing your new Toyota from Steve Landers! We hope to see you again when it's time for your first service with ToyotaCare!

July 09, 2019

Dealership Rating

Lack of communication Simple enough oil change and tire rotation service. Maitenance. When I picked up the vehical I noticed that they flagged one of the tires for needing More

by ballgame_58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jul 23, 2019

Landers Toyota NWA responded

We apologize for the lack of communication at your last service visit. Notifying our customers is something that should not be overlooked. Letting you drive away without the correct maintenance being completed is not a business practice we condone. Please give our Service Manager Andy Gates a call at (479) 845-1444 so we can further discuss this issue. Thank you.

July 08, 2019

Dealership Rating
Employee Rating

Warranty repair I took my car in on 6.19.19. When I picked up my car, I was told by my advisor, Jason, that he would need to verify that my warranty would cover the More

by Former Customer
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Joseph “Coach” Baughman, Jason Jones

Jul 23, 2019

Landers Toyota NWA responded

We’re sorry for the lack of communication. This is not something that should have fallen through the cracks and we apologize that you weren’t notified whether or not your warranty coverage extended to the part. We would really like to keep you as a customer and make this right. Please give our Service Manager Andy Gates a call at (479) 845-1444 to discuss this further and see what we can do to earn back your business. Thank you.

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