Bob Lyra
Bob Lyra at Colonial Chevrolet
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Bob Lyra | Page 2

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.6
19 Reviews
4.6

19 Reviews

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19 Reviews of Bob Lyra

March 22, 2024

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Employee Rating

Colonial Chevrolet always the best. Have beeb buying cars there since they opened. Always friendly, efficient, great work!! More

by GEOFFCRONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2024

Colonial Chevrolet responded

Hi Geoff: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

March 19, 2024

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The BodyShop did a fantastic job ! Both Trevor and Monica were great! Great follow up during the repairs , car was clean They worked with my insurance company With no surprise's More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Trevor, Monica, and our team met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 27, 2024

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Bobbie is very detailed and keeps you informed how the repairs are progressing When the car was finished he sent me a copy of the invoice and vehicle was brought up front for easy access More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

February 19, 2024

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Amazing service as always! Colonial is great at keeping the customer in the know and addressing all my concerns. More

by Marynv21
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 19, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

December 29, 2023

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The best service ever. Would never go anywhere else. Bob is top notch ! Very knowledgeable and gets the job done More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

December 04, 2023

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Happy with my service and like the oil change and rotation specials. Will be back More

by ltbbfd
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Recommend Dealer
Yes
Dec 05, 2023

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2023

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Excellent service! Professional personal attention and information. Colonial Chevrolet of Acton - absolutely recommended. It's our favorite family cars (track & SUV) se More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Colonial Chevrolet responded

Ruslan, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

October 26, 2023

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I can’t say enough good things the service team was excellent! Work was completed earlier than expected. More

by sgtjmwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

October 23, 2023

Dealership Rating
Employee Rating

You deserve 10 stars for the exceptional, kind, friendly and informative service you gave us. We were impressed with a family members help in purchasing a car from Colonial. Then a 2nd member of our family More

by Mumzee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 23, 2023

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

Oct 23, 2023

Mumzee responded

Colonial Chevrolet has the best staff. You feel like family. Their stock of cars will fit anyone’s needs. I have 3 in my family that have purchased cars. We purchased the 3rd one and it was exciting. They walk you through the paperwork and are very knowledgeable about the car you buy. I vote for Colonial Chevrolet!!!!

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