Dealer Reviews
Cars for Sale
Dealer Log In
Bob Murray
183 Reviews
I am dedicated to providing a truly exceptional automotive ownership experience and building caring, trusting, lifelong relationships with our Guests, our community and my fellow associates.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
37 yrs
Specialties & Trainings
Automotive Leadership
Languages Spoken
English
Employee Video
183 Reviews
Write a Review
183 Reviews of Bob Murray
December 09, 2018
Easy going and helpful Good clean dealer, helpful salesman that Made life easy and worked with us. Made buying a car enjoyable. Would go back to purchase another vehicle Good clean dealer, helpful salesman that Made life easy and worked with us. Made buying a car enjoyable. Would go back to purchase another vehicle More
by Gmcbrian
Verified CustomerOther Employees Tagged: Joe Cleaver , Brandy Kennedy, Kenny Russell
November 29, 2018
Great experience, everyone was very helpful. Everyone was friendly and very knowledgeable on all the cars. I was in and out in 2 hour with my new car. Awesome place to go. Everyone was friendly and very knowledgeable on all the cars. I was in and out in 2 hour with my new car. Awesome place to go. More
by Trit11
Other Employees Tagged: Joe Cleaver
October 27, 2018
They did the right thing! I purchased my 2013 X3 AS-IS from Ferman BMW in July 2018. Two months later I was faced with an engine that needed to be replaced. When I called Fer I purchased my 2013 X3 AS-IS from Ferman BMW in July 2018. Two months later I was faced with an engine that needed to be replaced. When I called Ferman BMW, Brian Pelletier didn't hesitate to do everything he could to help. I spoke with the GM, Bob Murray about my situation, he was empathetic & helped with this very expensive problem. They provided me with a loaner car for the entire time they had my car for repairs. I worked with Nick & Paul Scaglione to get me car back on the road. After being without my car for about a month, I picked her up today. This dealership had no obligation to help me with this issue. From day one, they owned the problem, worked with me & made a bad situation a little more bearable. This dealership has a client for life! More
by Juls1976
Other Employees Tagged: Brian Pelletier, Nick Hawk , Paul Scaglione
October 18, 2018
Great Service While there are 2 or 3 other dealerships closer to my house, the customer service at Ferman makes it worthwhile to take my car there every time. While there are 2 or 3 other dealerships closer to my house, the customer service at Ferman makes it worthwhile to take my car there every time. More
by benmalek
Other Employees Tagged: Cesar Tereso
September 27, 2018
Did not use service department yet Have not use the service department yet not will rate in the future months. I look forward to applying rate via the service area soo. Have not use the service department yet not will rate in the future months. I look forward to applying rate via the service area soo. More
by Browns999
Other Employees Tagged: Alex Senko
September 17, 2018
My experience was great Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff. Thank you for making the buying experience pleasurable and for allowing me to get out of my current vehicle. I appreaciate the BMW/Mini staff. More
by HOPEMARIESWEIER
Other Employees Tagged: Joe Cleaver, Karl Alvarez , Kenny Russell
August 31, 2018
Bought a new X3 Dealer was a pleasure to deal with. Even made sure car had tint installed before I picked up the same day. Would recommend to my friends and family. Dealer was a pleasure to deal with. Even made sure car had tint installed before I picked up the same day. Would recommend to my friends and family. More
by Adimicco14
Other Employees Tagged: Robert Chodorowski , Alan Mazur
August 24, 2018
Not Organized Too long of a story to explain but it’s safe to say the service people and the parts people should find a way to work together. Porter Too long of a story to explain but it’s safe to say the service people and the parts people should find a way to work together. Porter More
by porter.l.hale
Other Employees Tagged: Brian Pelletier, Mickey Lambert, Karl Alvarez , Phil Bennis, Tomas Hernandez, Alan Mazur
August 20, 2018
Perfect! Brian Gains has helped me with two vehicles and has gone above and beyond to make sure I have the vehicle that is perfect for me. He is patient, profe Brian Gains has helped me with two vehicles and has gone above and beyond to make sure I have the vehicle that is perfect for me. He is patient, professional and has a calming presence. I highly recommend. More
by FMB
Other Employees Tagged: Cesar Tereso, Karl Alvarez , Brian Gains
August 09, 2018
Always smooth Having service and other work done with Nick at Ferman BMW is always pleasant and easy. Great communication and effortless transition to a loaner if Having service and other work done with Nick at Ferman BMW is always pleasant and easy. Great communication and effortless transition to a loaner if it will be a day, and to getting my car back. Highly recommend. More
by HAUCK
Other Employees Tagged: Nick Hawk , Erin Chaparro
Dealership Inventory (211 Vehicles)
