Bob Murray
Bob Murray at Ferman BMW

Bob Murray | Page 16

General Manager

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

Contact Me
4.8
183 Reviews

I am dedicated to providing a truly exceptional automotive ownership experience and building caring, trusting, lifelong relationships with our Guests, our community and my fellow associates.

Dealership Experience

8 yrs, 7 mos

Industry Experience

37 yrs

Specialties & Trainings

Automotive Leadership

Languages Spoken

English English

Employee Video

4.8

183 Reviews

Write a Review

183 Reviews of Bob Murray

March 31, 2019

Dealership Rating
Employee Rating

Fernan Bmw is horrific They sold a 60 yr woman alone a lemon 8k m it needs brakes n tires. N they screwed me 1k on pull ahead program. More

by CHERYLANN1110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Pelletier, Nick Hawk , Brian Gains

Apr 01, 2019

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 08, 2019

Dealership Rating
Employee Rating

A GREAT Buying Experience Evening purchase, in at 5:45pm, out the door with new vehicle at 8:45. This included an hour plus with a great BMW Genius going over ever vehicle/feat More

by mumbojumbo1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Alvarez , Brian Gains, Stone & AJ

Feb 11, 2019

Ferman BMW responded

Thank you for your review!

January 28, 2019

Dealership Rating
Employee Rating

excellent advisors The advisors and management at Ferman BMW were courteous, energetic and helpful on all facets. Greated at the door with a smile and a handshake. Grea More

by arcojoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Whaley

Jan 29, 2019

Ferman BMW responded

Thank you for your review!

January 16, 2019

Dealership Rating
Employee Rating

firmware upgrade to my new X5 great service, Robert follows up like a pro, management was supportive throughout. overall a very good transaction experience. i would recommend this More

by dprairie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2019

Ferman BMW responded

Thank you for your review!

January 02, 2019

Dealership Rating
Employee Rating

Purchasing a car was a breeze My experience purchasing a car for my daughter was excellent. Everyone was very friendly, attentive and it was much faster than I was expecting! I wil More

by brandyameyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mickey Lambert, Joe Cleaver , Tom Berges

Jan 02, 2019

Ferman BMW responded

Brandy Thank you for the kind words the video you sent me was the best ever! Congratulations and keep us in mind when your little one is ready for a car! Happy New Year Bob Murray General Manager.

January 02, 2019

Dealership Rating
Employee Rating

Great group Bob paired me with Brian Gains, who was a great help in navigating the BMW purchase experience. He has helped other co-workers. Not pushy at all and v More

by brharles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gains

Jan 03, 2019

Ferman BMW responded

Thank you for your review!

January 01, 2019

Dealership Rating
Employee Rating

They did a fantastic job I highly recommend this place if you have a Mini Cooper, I enjoy going there every one is really nice and they take care of my car More

by PATTONCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Hawk, Jamie Annese, Kyle Silcox , Phil Bennis, Erin Chaparro, Jack Dennis, Brandy Kennedy, David Soto, Steven Venden

Jan 03, 2019

Ferman BMW responded

Thank you for your review!

December 12, 2018

Dealership Rating
Employee Rating

Bought new m3 Very quick and easy transaction. Highly recommended. Not pushy and got a great deal. Will be back for my next BMW in a few years More

by omaralt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cleaver, Karl Alvarez , Cleo Coney Jr

Dec 13, 2018

Ferman BMW responded

Thank you for your review!

December 10, 2018

Dealership Rating
Employee Rating

This place is AWESOME!!! Don't go anywhere else to buy your BMW. I was very impressed with the place and staff as soon as I arrived to this facility. All the people that helpe More

by Pebbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Cleaver, Karl Alvarez , Brian Gains

Dec 10, 2018

Ferman BMW responded

Pebbles, Thank you for driving all the way from Lakeland to do business with Ferman BMW, From all of us here Have a Happy and Healthy New year and enjoy your New X3. Bob Murray GM

December 10, 2018

Dealership Rating
Employee Rating

New car putchase Our salesman was so kind and helpful and everyone was super accommodating my son in-law knew bob that’s why we came to this dealership More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Davis, Dan McCloy

Dec 11, 2018

Ferman BMW responded

Thank you for your review!

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