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Brad Gillespie
99 Reviews
99 Reviews of Brad Gillespie
February 22, 2019
routine service Once again Eddie Owenby and wade Howard made me feel part of Master family. Recall part was in stock and ready for me (thanks to Porsha) and reminder Once again Eddie Owenby and wade Howard made me feel part of Master family. Recall part was in stock and ready for me (thanks to Porsha) and reminder call was good reminder. Especially liked the loaner car so I could still go and volunteer. Brad in service is always helpful in answering questions. Listens to my concerns and goes over work that I expect to have done. So glad I bought my new Regal TourX from Master. Buick needs to advertise this fantastic car!! Thanks for the personal attention...means a lot to this 70+ Year old. More
by Bev
Other Employees Tagged: Eddie Overby, Wade Howard, Porsha Cox
February 15, 2019
Southern service at it's finest Went in to have two keys cut and two keyfobs programmed, friendly courtious service with a fair price. Have every intention of going back. They have s Went in to have two keys cut and two keyfobs programmed, friendly courtious service with a fair price. Have every intention of going back. They have some other items I've ordered from Earl in parts that are just what I wanted for my Yukon slt 4+4 More
by Jesusis number 1
Verified CustomerOther Employees Tagged: Kathy Hensley, Frank Ward, Katie Stewart Schafer
February 13, 2019
30000 miles service Excellent customer service from the time walked in the door. Brad was extremely helpful ensuring my Yukon received the services needed. Thank you very Excellent customer service from the time walked in the door. Brad was extremely helpful ensuring my Yukon received the services needed. Thank you very much More
by KWARE10
February 08, 2019
Service Center I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shiftin I was told Friday by the service manager to bring in my brand new truck if I wanted to. My Brand new 2500HD Denali was running low on DEF, shifting hard, fuel injectors had a recall. Was told I could bring it in Friday but may not get to it. Leave it Saturday still may not get to it, and maybe Monday. Monday Alyson contact me before I went back to Charleston and said bring it in and they would top it off and run a diagnostic inspection. Stayed in the service bay for 2.5 hours. I called Alyson twice no return. I reached Charles and told him to just top it off. He did and told me about the recall. Kinda disappointed with GMC customer service and the fact that I paid over 70K for my truck w/ 8,000 mile on it, and it needs to be in the shop constantly! However I can’t get anyone to take the issue seriously! Brad M. Semper Fi, More
by Bmeister22
Other Employees Tagged: Charles Williams, Phillip Towns, Alyson Johns
February 08, 2019
The absolute best!!! Excellent customer service provided by Brad Gillespie!!! He’s my go to guy every time. He ensures that I’m satisfied and receive services in timely Excellent customer service provided by Brad Gillespie!!! He’s my go to guy every time. He ensures that I’m satisfied and receive services in timely manner. Thanks Brad, I’ll see you in 5000 miles!!! More
by MIKITA919
February 04, 2019
Recalls and a need for more recalls I took my 2015 Yukon xl in for 2 recalls. Was informed of other services needed due to mileage. Everything was good, except no recall on my right t I took my 2015 Yukon xl in for 2 recalls. Was informed of other services needed due to mileage. Everything was good, except no recall on my right tail light that goes on and off when I hit a bump; just the running light, not the brake light or turn signal. Those work fine. The concern is purchasing a new one for $750 plus labor solving the problem. I have read online where many are having the same problem. Seems this is a defect that GMC should correct. More
by jalicea12
February 03, 2019
Third time in the shop for exhaust smell We have taken my 2016 Yukon Denali twice for a strong exhaust smell in the cabin. This last time it was there for four days. The technicians can’t sme We have taken my 2016 Yukon Denali twice for a strong exhaust smell in the cabin. This last time it was there for four days. The technicians can’t smell the smell and the refuse to physically inspect the vent system. We drove it off the lot smelling it and have smelled for the last three days. No repair was performed and there has been no acknowledgment of the problem. This is not just a nuisance. It is hazardous to our health. More
by almondpm
Other Employees Tagged: Charles Williams, Phillip Towns
January 30, 2019
Service was fast and great Part had to be ordered. Part came in a timely manner. Service was great. Brad had good customer service. Will recommend to a friend. Thanks. Part had to be ordered. Part came in a timely manner. Service was great. Brad had good customer service. Will recommend to a friend. Thanks. More
by YVETTE7356
January 11, 2019
The best in town. Honest and professional folks that treat you like a valued family member. I have been doing business with these folks for over 30 years and there are Honest and professional folks that treat you like a valued family member. I have been doing business with these folks for over 30 years and there are none finer. Great deals and the do an excellent job of servicing your ride after the sale. More
by PREDFEARN
Other Employees Tagged: Phillip Towns , David the mechanic.
December 22, 2018
Good job Outstanding help would recommend to friends nice having Brad and Keith help the work would not have got done Brad have me a time frame and it was done Outstanding help would recommend to friends nice having Brad and Keith help the work would not have got done Brad have me a time frame and it was done in that time More
by Army1980
Other Employees Tagged: Keith Stone
