99 Reviews
Write a Review99 Reviews of Brad Gillespie
March 23, 2019
Overcharged $400 for a door handle is just too xxxx much. I’m sorry, but there is just no excuse for that. Also, it took a week an a half to make this h $400 for a door handle is just too xxxx much. I’m sorry, but there is just no excuse for that. Also, it took a week an a half to make this happen. More
March 18, 2019
Oil change While doing my oil change services, they found the reason my tire was leaking, after contacting me for approval, the replaced my tire while it was the While doing my oil change services, they found the reason my tire was leaking, after contacting me for approval, the replaced my tire while it was there so I wouldn’t have to arrange to come back! Soooo helpful!! More
Other Employees Tagged: Wade Howard
March 16, 2019
Great Customer Service Went to have keys made and remotes programmed. Everyone in parts and service was friendly and professional. I ran an hour late for the appointment and Went to have keys made and remotes programmed. Everyone in parts and service was friendly and professional. I ran an hour late for the appointment and Mr Gillespie treated me as if I was on time. Thank you! More
Other Employees Tagged: Alyson Johns, Porsha Cox , The guys in parts were wonderful also, I can’t remember their names.
March 15, 2019
Savana 3500 Use this service Dept for all my repairs. Dad came into town from fla with fuel line leak They took him in and he got van back next day. Great servi Use this service Dept for all my repairs. Dad came into town from fla with fuel line leak They took him in and he got van back next day. Great service great people. More
Other Employees Tagged: David Truitt, Porsha Cox
March 13, 2019
HORRIBLE EXPERIENCE I have already spoken to the owner about my issues. I will elaborate any further on this matter. If you have any questions my name is Cortney J. Urquh I have already spoken to the owner about my issues. I will elaborate any further on this matter. If you have any questions my name is Cortney J. Urquhart. More
March 04, 2019
Awful Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile Worst customer service! They had my husbands truck for several days and failed to tell him they wouldn’t be able to get to it to work on it. Meanwhile he had to get a rental when that could have been avoided. We then had to take the truck back down to have it fixed and was kept for almost 2 months and at the end of all of this still had to pay for a rental bc they didn’t have the decency to call anyone. We bought my car from them 2 years ago and after this most recent experience we will never be back. More
Other Employees Tagged: Frank Ward, David Truitt, Charles Williams, Steve MacDonald, William Fanning, Alyson Johns, Brooke Jennings, Porsha Cox
March 04, 2019
Good experience. Quick and very supportive team. Having my 2016 Enclave for 35000 miles service. The advisor was friendly and very nice, explained me what the car need need to be performed and making Having my 2016 Enclave for 35000 miles service. The advisor was friendly and very nice, explained me what the car need need to be performed and making some suggestions about break liquid, air filter, etc. Also I request to check the injectors and they clean up them. Good service with a good rate. More
February 26, 2019
Had a great excperence buying a new canyon . Sue was a great sales person to deal with. She was helpful and kind . The Bly thing that made it not so good was bringing vehicle back to replace the Sue was a great sales person to deal with. She was helpful and kind . The Bly thing that made it not so good was bringing vehicle back to replace the torque converter 1 day after I bought it. Hope this fixes the vibration . More
Other Employees Tagged: Eddie Overby, Sue Oertle, Keith Stone
February 24, 2019
Very professional CustomerCare Came to Master GMC for transmission issues. Brad was very professional and very helpful in the process. Would definitely recommend seeing him if you e Came to Master GMC for transmission issues. Brad was very professional and very helpful in the process. Would definitely recommend seeing him if you ever need any service done on your vehicle. More
February 23, 2019
Excellent customer service I had an issue with my tires The team member in the service Center really made me feel at ease and took care of the issues.I can't remember his name but he was extremely concerned The team member in the service Center really made me feel at ease and took care of the issues.I can't remember his name but he was extremely concerned and helpful. More

