Brad North
Brad North at Subaru of Jacksonville
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Brad North | Page 2

Service Advisor

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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4.9
59 Reviews
4.9

59 Reviews

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59 Reviews of Brad North

August 29, 2023

Dealership Rating
Employee Rating

When I decided it was time for a new vehicle, Subaru of Jacksonville was my first stop! I appreciate all of their support for local charities in addition to the honest and fair way they do business. Imag More

by dkessenger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2023

Subaru of Jacksonville responded

THANK YOU! We are so excited we were able to help you. We love you being part of our SOJAX family!

August 18, 2023

Dealership Rating
Employee Rating

Subaru Of Jacksonville is probably the best dealership I’ve ever dealt with. There was no aggressive sales pressure. There was straightforward and reasonable. More

by Stinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2023

Subaru of Jacksonville responded

Stinger, we are so happy to read you've enjoyed your experience with our team! Thanks for being part of our SOJAX family!

July 13, 2023

Dealership Rating
Employee Rating

Mike was a great help to me when I brought my car in for service. He made sure my issue was resolved in a timely manner and was extremely professional. More

by PrincessAE904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham, Michael McClennon

Jul 13, 2023

Subaru of Jacksonville responded

We are so happy you had such a great experience with Mike! Thank you for being part of our SOJAX family. We look forward to seeing you again!

June 03, 2023

Dealership Rating
Employee Rating

This service department is the best. They are fast, efficient, and everyone is friendly and helpful. A bonus was the ability to obtain a loaner while my car was being serviced. I woul More

by jad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Needham

Jun 06, 2023

Subaru of Jacksonville responded

Thank you for the great review and our recommendation. We appreciate you being part of the SOJAX family!

May 26, 2023

Dealership Rating
Employee Rating

Great place. Great service. Always good to see my salesman Juan. Recommended always. Thank you, Subaru of Jacksonville More

by Roy solano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Vergara , Michael Berry

May 30, 2023

Subaru of Jacksonville responded

Roy, thank you so much for the kind words and recommendation! We truly appreciate you being part of our SOJAX family!

May 20, 2023

Dealership Rating
Employee Rating

Over the years, as a single woman, I've had some bad experiences getting my cars serviced. I've been over-billed, had unnecessary repairs, etc. With Suburu of Jax’s Service Department, I feel like I' More

by sqgardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Subaru of Jacksonville responded

We're so happy we've been able to give you a better experience than years past and other dealerships. Thank you for trusting us and for being part of our SOJAX family!

May 17, 2023

Dealership Rating
Employee Rating

I was there 6 hrs buying our car. We picked the car we wanted in about 30min. 6 hrs to get into finance was discouraging. I had a few problems in service. But,Brad North, took care o More

by kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Miller, John Pitts

May 17, 2023

Subaru of Jacksonville responded

Kevin, we are so sorry to read your review and truly apologize for the long wait. It's not normally how we do business and we are so sorry that was what you experienced with us. We have brought this to the attention of our management team so we can ensure it doesn't happen again. Thank you for the feedback!

May 16, 2023

Dealership Rating
Employee Rating

The most pleasant service experience Mike is really attentive and cares about your car, as if it was his own. More

by Keepitmovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Subaru of Jacksonville responded

We're so glad to see you had a great experience with Mike and the SOJAX team. Thanks for being part of the family!

May 09, 2023

Dealership Rating
Employee Rating

Overall, we have been pleased with this dealership for service. Looked at a new car with Matt and appreciated his time. More

by elemenheiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service Department

May 10, 2023

Subaru of Jacksonville responded

We are so happy to read about your experience with our teams. Thank you for being part of our SOJAX family!

April 07, 2023

Dealership Rating
Employee Rating

The service people were so nice and helpful! They were able to get everything done so quickly. I came for a recalled airbag, and the process was so easy. More

by corkieshelts30
Purchase Time
Recommend Dealer
Yes
Apr 10, 2023

Subaru of Jacksonville responded

We're so glad you had such a great experience with our team! Thank you for the kind words, great review, and for being part of our SOJAX family!

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