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Bret Hines
Bret Hines at Rallye BMW

Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
669 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.8

669 Reviews

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669 Reviews of Bret Hines

July 17, 2025

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Rallye BMW is an excellent dealership who took care of my new BMW 540i xDrive. Carol Clark-Muniz did a great job as my service advisor. She took care of a problem and Rallye went above and beyond to fix th More

by Warren
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Recommend Dealer
Yes

Other Employees Tagged: George Javier, Christopher Blanco, Carol Clark-Muniz, David Diaz, Cosmo Laurino

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Jul 18, 2025

Rallye BMW responded

Warren, thank you for sharing your glowing review with Carol and the Rallye BMW team! We are happy to have you as a customer and hope to work with you for miles to come.

July 16, 2025

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My experience with the service team was excellent. Also great to have Gabriel Hale back at Ralleye More

by RGERSTENBLATT
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz

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Jul 17, 2025

Rallye BMW responded

Thank you for sharing your kind words with Gabriel. We look forward to seeing you again at Rallye BMW!

July 13, 2025

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Professional, great service, care and a level displaying the service takes their role seriously always More

by tony.zizzamia
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Recommend Dealer
Yes

Other Employees Tagged: Richard Johnson

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Jul 14, 2025

Rallye BMW responded

Hi Tony - This feedback makes our day! Thank you for choosing Rallye BMW and for sharing your experience.

July 13, 2025

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Service prices are too high for what you get. Even just getting a diagnostic cost an absorbent price . More

by cdsjw
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Recommend Dealer
Yes
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Jul 16, 2025

Rallye BMW responded

We appreciate your feedback and understand concerns about pricing. We strive to provide value for our services, but it seems we may have missed the mark here. If you would like to discuss this further or explore any options available, please feel free to reach out. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

July 11, 2025

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Bret was very professional and accommodating during the entire process. I highly recommend this place. More

by Noe
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Yes
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Jul 11, 2025

Rallye BMW responded

Noe, we are thrilled that Bret provided such wonderful service! Thank you for choosing Rallye BMW and for sharing your 5-star review.

July 09, 2025

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The service staff at Rallye BMW are very knowledgeable and helpful. We have never had an issue with their repair work. More

by BOBFLY123
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Recommend Dealer
Yes
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Jul 10, 2025

Rallye BMW responded

We appreciate your positive feedback! Thank you for choosing Rallye BMW and for sharing your support of our team.

July 07, 2025

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Everything was excellent as always. The service handled all issues and the car rides great. More

by Mark 25
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

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Jul 07, 2025

Rallye BMW responded

Mark, your five-star review of Rallye BMW made our day! Thanks for being a loyal customer.

July 04, 2025

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Dealing with Rallye BMW For 14 years always excellent service that is why I am a repeat customer 3rd car purchased from them Excellent service and excellent customer service More

by lescbur12
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Richard Johnson, Layla Narvaez , Jason Quillupangui

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Jul 07, 2025

Rallye BMW responded

There is nothing more rewarding than a happy customer, and we are thrilled that you always have great experiences with our team at Rallye BMW! Thank you for your continued business and confidence in our work. See you next time!

June 28, 2025

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It’s one of nicest dealerships and with great sales person and management in Long Island More

by dnamigohar
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Hasan Barakat, Bobby Channan, David Yavel, Anthony Persaud, Cosmo Laurino, Kevin Juman, Richard Johnson, Layla Narvaez

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Jul 01, 2025

Rallye BMW responded

We couldn't ask for better feedback! Thanks for choosing Rallye BMW!

June 22, 2025

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Helpful and informative - I intend to have work done at your facility as soon as it’s appropriate and affordable . I will contact when applicable Thank you More

by angus1520
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Service Time
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Recommend Dealer
Yes
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Jun 24, 2025

Rallye BMW responded

Thank you for considering Rallye BMW for your future maintenance needs! It would be our pleasure to assist you.

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