Bret Hines
Bret Hines at Rallye BMW

Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
703 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.8

703 Reviews

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703 Reviews of Bret Hines

November 21, 2025

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Employee Rating

The staff at Rally BMW is always outstanding! Attentive and thorough in their messaging. We have leased over 20 vehicles from Rally and that should say it all. More

by DDINESMD
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

Nov 24, 2025

Rallye BMW responded

Thank you for your continued trust and kind words about our team! We are grateful for your loyalty and look forward to assisting you with your future automotive needs here at Rallye BMW. Safe driving!

November 16, 2025

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They Sucks sucks sucks sucks they broke something in my car and lied about it More

by KG
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Recommend Dealer
No

November 12, 2025

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Best BMW dealer in Long Island, recommend for everyone who is looking for BMW service. More

by jack
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Recommend Dealer
Yes

Other Employees Tagged: Denis, Chris

Nov 13, 2025

Rallye BMW responded

Jack, thank you for your kind words for our Rallye BMW team! See you next time!

October 29, 2025

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At Rallye BMW, the staff is friendly, the service is great, and the cost of services is reasonably priced.. More

by LizBee
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz

Oct 30, 2025

Rallye BMW responded

LizBee, we are proud to read this feedback! Thank you for choosing Rallye BMW and for sharing your support.

October 25, 2025

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Quality work. Quality service. Quality communication. overall happy with the dealership. No complaints Will be back. More

by Leecoulman
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Recommend Dealer
Yes
Oct 27, 2025

Rallye BMW responded

We're pleased to hear you had such a positive experience with our team at Rallye BMW! We look forward to welcoming you back in the future. Safe travels!

October 18, 2025

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Excellent service wonderful manners promp receiving and courteous disbursement. Service with a smile. Always reccomendable without reservation. More

by SHAROHA116
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Recommend Dealer
Yes
Oct 21, 2025

Rallye BMW responded

Thank you for sharing your review of Rallye BMW! It's wonderful to hear that you received excellent service from start to finish. Your recommendation means the world to us!

October 16, 2025

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Quick, professional, exclusive. Pleasure coming to this dealership. MPI videos are well done. Will come again. More

by GLADMONDEL
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Recommend Dealer
Yes
Oct 16, 2025

Rallye BMW responded

Thank you for choosing Rallye BMW and sharing your excellent review! We look forward to your next visit!

October 14, 2025

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The best service and competent staff of any dealership I've ever been to. I recommend rallye and all it's locations to anyone More

by VASILIOS0224
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Recommend Dealer
Yes
Oct 15, 2025

Rallye BMW responded

Thank you for your kind words and for recommending our team at Rallye BMW! We look forward to working with you again in the future.

October 12, 2025

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Chris and Bert do a great job at Rallye BMW, they are always looking for ways to make your service experience a good one…and they don’t disappoint. Excellent job again, thank you More

by MCORSSEN2
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Recommend Dealer
Yes
Oct 14, 2025

Rallye BMW responded

Thank you for your kind words about Chris and Bert! We appreciate your feedback and look forward to serving you again at Rallye BMW.

October 12, 2025

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Employee Rating

Professional I've enjoyed the quality of professionals in the service department. When the warranty expires on my 2022 M4 Comp, I will miss the convenience of bringing that car to the dealer for service. More

by chayes427
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Oct 14, 2025

Rallye BMW responded

We're delighted to hear from you! It's our goal to provide customers with quality service experiences and we look forward to seeing you again at Rallye BMW.​

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