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Bret Hines
688 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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688 Reviews of Bret Hines
September 13, 2025
Bret Hines is an amazing service advisor! Thank you for your help and for always being professional and knowledgable! You always go above and beyond when it comes to helping clients and becau Thank you for your help and for always being professional and knowledgable! You always go above and beyond when it comes to helping clients and because of you I left and came right back to BMW!! Thank you for a long 6 years. Thank you Darren Thomsen for your generosity and for always being helpful when it came to your loyal clients. More
by Erica Laporte
Verified CustomerOther Employees Tagged: Darren Thomsen, Hasan Barakat, James D'Agostino, Danielle Dewling, Daniel Turin
September 13, 2025
Car was repaired but actually wasn't. Then brought it back for the same reason they had to order a part and it's going on a month and haven't had any communication as to an update about w Then brought it back for the same reason they had to order a part and it's going on a month and haven't had any communication as to an update about when the part will be in. More
by Tammyflanagan22
Other Employees Tagged: Bret Hines
August 28, 2025
They are very professional work and nice from welcome to end. Will recommend to my friends end. Will recommend to my friends More
by Alison LEUNG
Other Employees Tagged: Carol Clark-Muniz, Christopher Williams
August 25, 2025
Best bmw dealer I dealt with ! Smooth easy appt’s and fast professional services every time I need assistance . Smooth easy appt’s and fast professional services every time I need assistance . More
by JONN121
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Brandon Tibbals, Anthony Persaud, Mark Langston , Layla Narvaez
August 24, 2025
Great service and timing! Appreciate the good work! Going to continue servicing my car only here Appreciate the good work! Going to continue servicing my car only here More
by AKARP82
Other Employees Tagged: Carol Clark-Muniz
August 20, 2025
Brett is an outstanding service manager who goes above and beyond to ensure every customer feels valued and taken care of. His professionalism, clear communication, and dedication to customer satisfaction and beyond to ensure every customer feels valued and taken care of. His professionalism, clear communication, and dedication to customer satisfaction make the entire service experience smooth and stress-free. He takes the time to explain details thoroughly, offers honest guidance, and makes sure everything is handled with efficiency and care. Brett’s approachable and trustworthy nature truly sets him apart and makes working with the dealership a pleasure. More
by s.ramneet01
Other Employees Tagged: Carol Clark-Muniz, Cosmo Laurino
August 17, 2025
Rally BMW is a very efficient and classy dealership. I always feel valued as a customer. I always feel valued as a customer. More
by EPCAP
Other Employees Tagged: Carol Clark-Muniz, Christopher Williams
