Bret Hines
Bret Hines at Rallye BMW

Bret Hines

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
699 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.8

699 Reviews

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699 Reviews of Bret Hines

October 19, 2025

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Employee Rating

It was a great experience with my friends bret ? ??? H H I H Y More

by ABBABADALOV
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Oct 21, 2025

Rallye BMW responded

We are so happy that our Rallye BMW team delivered an excellent experience. Thank you for your kind words!

October 18, 2025

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Excellent service wonderful manners promp receiving and courteous disbursement. Service with a smile. Always reccomendable without reservation. More

by SHAROHA116
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Recommend Dealer
Yes
Oct 21, 2025

Rallye BMW responded

Thank you for sharing your review of Rallye BMW! It's wonderful to hear that you received excellent service from start to finish. Your recommendation means the world to us!

October 16, 2025

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Quick, professional, exclusive. Pleasure coming to this dealership. MPI videos are well done. Will come again. More

by GLADMONDEL
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Recommend Dealer
Yes
Oct 16, 2025

Rallye BMW responded

Thank you for choosing Rallye BMW and sharing your excellent review! We look forward to your next visit!

October 14, 2025

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The best service and competent staff of any dealership I've ever been to. I recommend rallye and all it's locations to anyone More

by VASILIOS0224
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Recommend Dealer
Yes
Oct 15, 2025

Rallye BMW responded

Thank you for your kind words and for recommending our team at Rallye BMW! We look forward to working with you again in the future.

October 12, 2025

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Professional I've enjoyed the quality of professionals in the service department. When the warranty expires on my 2022 M4 Comp, I will miss the convenience of bringing that car to the dealer for service. More

by chayes427
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

Oct 14, 2025

Rallye BMW responded

We're delighted to hear from you! It's our goal to provide customers with quality service experiences and we look forward to seeing you again at Rallye BMW.​

October 12, 2025

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Chris and Bert do a great job at Rallye BMW, they are always looking for ways to make your service experience a good one…and they don’t disappoint. Excellent job again, thank you More

by MCORSSEN2
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Recommend Dealer
Yes
Oct 14, 2025

Rallye BMW responded

Thank you for your kind words about Chris and Bert! We appreciate your feedback and look forward to serving you again at Rallye BMW.

October 03, 2025

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I am very happy with rally BMW Service. Not only was my attendant, Carol, friendly and efficient but knowledgeable and made my experience wonderful More

by golfcat106
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Recommend Dealer
Yes
Oct 06, 2025

Rallye BMW responded

Thank you for sharing your experience! We’ll pass your comments on to Carol and the rest of the team. See you next time at Rallye BMW!

October 01, 2025

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Excellent dealership and service. I bought four cars there in the last several years and continue to be impressed with their high level of care and professionalism. It’s a great pla More

by Jerry
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Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino, Parker Kaye

Oct 02, 2025

Rallye BMW responded

Hi Jerry, thank you for your trust and loyalty! Your recommendation means a lot to us, and we will be sure to share your kind words with Bret, Cosmo, and Parker. We truly appreciate your support of Rallye BMW! See you next time.

September 30, 2025

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Patient and responsive and deal very great service with the customer and do a lot of job More

by cindyjin9
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Recommend Dealer
Yes
Oct 02, 2025

Rallye BMW responded

Thanks so much, Cindy. We look forward to your next visit to Rallye BMW!

September 24, 2025

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Cosmo is the consummate professional. He is knowledgeable and customer service oriented. He is an asset to the Rallye company. More

by Len
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Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Sep 24, 2025

Rallye BMW responded

Thank you for the glowing review, Len! We are delighted to hear that Cosmo left such a positive impression on you. We agree, he is a true asset to our team. We hope to welcome you back to Rallye BMW!

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