Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 22

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

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714 Reviews of Bret Hines

February 08, 2024

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Employee Rating

Always professional, reliable and deliver car back in a timely manner. I highly recommend them! More

by REALESTATEGRL
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Recommend Dealer
Yes
Feb 08, 2024

Rallye BMW responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- The Rallye BMW Team

February 06, 2024

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Great service and time commitment Was comfortable to wait there All good (this review tool is terrible) More

by TREV
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Recommend Dealer
Yes
Feb 07, 2024

Rallye BMW responded

We're glad to know you had a comfortable wait and appreciated our service at Rallye BMW. Thanks for your feedback, we appreciate it!

January 31, 2024

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Excellent individual Sales and Service staff. Patient and responsive to all questions. Long term relationship with Rallye. More

by N SILVERMN
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Recommend Dealer
Yes

Other Employees Tagged: George Javier, Victoria Sarocco , David Diaz

Jan 31, 2024

Rallye BMW responded

We're delighted to know that you've had an excellent experience with our sales and service teams at Rallye BMW! We appreciate your long-term relationship with us, and we look forward to continuing it!

January 24, 2024

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Patient and kind all around okay - nothing much else happy new year to you all More

by plum762
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Recommend Dealer
Yes
Jan 24, 2024

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks for taking the time to leave us a great review! Happy New Year to you as well!

January 23, 2024

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They took the time to understand the issues that I was having with my vehicle. I was in and out with a loaner in no time and they had.me back in my car in a day. Couldn’t be happier. More

by MJR
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Recommend Dealer
Yes
Jan 24, 2024

Rallye BMW responded

We're glad to know that you had a smooth and efficient experience with us at Rallye BMW. Our team is always here to understand your needs and ensure they are met promptly! Thanks for the positive feedback, we appreciate it!

January 23, 2024

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Rallye BMW has always been professional, prompt, and courteous in all of its dealings with me. The staff have been exceptional. More

by GREGSG
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Brandon Tibbals , David Diaz, Adam Romano

Jan 23, 2024

Rallye BMW responded

We're delighted to know that you've consistently had positive experiences with us at Rallye BMW. Our team always aims for professionalism and prompt service, so it's great to see this reflected in your interactions. Thanks for the review!

January 23, 2024

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Every thing was good the only problem is the waiting time is kind of too much More

by Talong1970
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Recommend Dealer
Yes
Jan 23, 2024

Rallye BMW responded

Thank you for this high-star rating of Rallye BMW! We appreciate your patience and hope to see you again down the road!

January 23, 2024

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I went in for and oil change. And no wiper fluid was put on the car. More

by wiLLL333
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Recommend Dealer
No

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Anthony Persaud, Cosmo Laurino , Shane Camacho, James Dagostino

Jan 23, 2024

Rallye BMW responded

I am very sorry for any oversight with filling up the wiper fluid in your vehicle. A one-star experience is certainly not the standard we strive for, and I will ensure to address your feedback with the team to help us improve. If you would like to discuss any ongoing matters, please reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 19, 2024

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They have been taking care of me and my cars for more than 5 years. I’m always happy with their service. More

by SHAY
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Recommend Dealer
Yes

Other Employees Tagged: Larry Kim

Jan 22, 2024

Rallye BMW responded

We're delighted to know that you've been happy with our service over the years at Rallye BMW. We appreciate your continued trust in us and look forward to seeing you again down the road!

January 16, 2024

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Excellent service every time. Bret Hines is courteous, professional and have been servicing my BMW for years now. I have been using Rallye BMW since 2004 and this is my third X5 b More

by Sara S
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

Jan 17, 2024

Rallye BMW responded

Sara, it's great to know that Bret and the Rallye BMW team have consistently provided excellent service for your BMW X5 over the years. We appreciate your continued support!

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