Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 28

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

Write a Review

714 Reviews of Bret Hines

August 29, 2023

Dealership Rating
Employee Rating

Very thorough service, answer all questions and make recommendations, keep me informed, car comes back clean. More

by BBKDANCER1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Report | Print
Aug 30, 2023

Rallye BMW responded

We're glad to know you had a great experience with our service team at Rallye BMW! We always aim to keep customers informed and provide thorough recommendations. Thanks for the review, we appreciate it!

August 29, 2023

Dealership Rating
Employee Rating

Wonderful dealership that is well put together with many selections in vehicles for sale. Service center was very nice and helped me solve all of my problems. More

by nolanchen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 29, 2023

Rallye BMW responded

Nolan, we're glad to know that you had a great experience at Rallye BMW and found our service center helpful. We appreciate your feedback!

August 28, 2023

Dealership Rating
Employee Rating

Maryam, a cashier, was kind, intelligent and welcoming. I appreciated the clarity of her explanations. More

by MARKSLYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Christopher Williams, Cosmo Laurino , Maryam, a cashier

Report | Print
Aug 28, 2023

Rallye BMW responded

It's great to know that Maryam provided you with such a positive experience at Rallye BMW. We'll make sure your compliments reach her! Thanks for the review.

August 25, 2023

Dealership Rating
Employee Rating

Great experience . Brett Hines made sure any questions or concerns were address to my satisfaction. More

by 330xi drive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 28, 2023

Rallye BMW responded

We're proud to hear that Brett's informative and attentive service made your recent visit to Rallye BMW a great one! We appreciate your business and hope to work with you again in the future!

August 23, 2023

Dealership Rating
Employee Rating

Rallye BMW's service staff are very knowledgeable, professional and they work in an efficient, prompt manner More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Report | Print
Aug 24, 2023

Rallye BMW responded

Greg, we're glad to know our service staff at Rallye BMW met your expectations with their knowledge and efficiency. Thanks for the positive feedback!

August 19, 2023

Dealership Rating
Employee Rating

I have responded already. xxxxxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxxx xxxxxxxx More

by linda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, Adam Romano

Report | Print
Aug 21, 2023

Rallye BMW responded

Thanks for your feedback! We appreciate you taking the time to leave a review. If there's anything else we can assist with at Rallye BMW, please don't hesitate to let us know.

August 14, 2023

Dealership Rating
Employee Rating

The service was great vehicle was finished on time and car wash washed and clean More

by JSIMMONS5191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, Adam Romano

Report | Print
Aug 15, 2023

Rallye BMW responded

Thank you for this stellar review of Rallye BMW!

July 07, 2023

Dealership Rating
Employee Rating

Great and friendly staff, very clean environment. Everyone greats you with respect and update you about your car very often More

by RAV28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Persaud , David Diaz

Report | Print
Jul 07, 2023

Rallye BMW responded

Thank you for the kind words! We're glad to hear that our staff at Rallye BMW provided excellent service and kept you informed throughout your visit. We appreciate your support and hope to see you again soon!

July 01, 2023

Dealership Rating
Employee Rating

Brought my 2013 M3 in for windshield rubber replacement. Job was done to perfection, service department alway does a great job. Thanks to Matt, Chris, Alex, Bret and the rest of the fantastic crew. More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco , Matthew Carlson, Alex Echeverry

Report | Print
Jul 03, 2023

Rallye BMW responded

Thank you for the great review! We're so glad to hear that our service department, including Matt, Chris, Alex, Bret, and the rest of our fantastic crew could assist with your windshield rubber replacement. We appreciate your business and hope to see you again at Rallye BMW!

June 30, 2023

Dealership Rating
Employee Rating

The service at Rallye BMW is always top notch! Bret is an awesome service advisor and very helpful. Everyone else that I deal with at the dealership are great as well. Thank you!! More

by Roger
Service Price Transparency
Recommend Dealer
Yes
Report | Print
Jul 03, 2023

Rallye BMW responded

Roger - Thank you so much for your kind words and positive review. We're glad to hear that Bret and our service team at Rallye BMW provided you with top-notch service. We appreciate your business, and we look forward to assisting you again in the future! Safe travels until we see you next time!

1
...
27
28
29
...
72

Dealership Inventory (523 Vehicles)

used 2025 BMW i5 car, priced at $63,888
2025 BMW i5
used
Alpine White exterior
Automatic
All-wheel Drive
$63,888
View Details
new 2026 BMW X3 car, priced at $61,215
2026 BMW X3
new
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
$61,215
View Details
used 2023 BMW 760 car, priced at $71,888
2023 BMW 760
used
Alpine White exterior
Automatic
All-wheel Drive
$71,888
View Details
new 2026 BMW X5 PHEV car, priced at $87,750
2026 BMW X5 PHEV
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
$87,750
View Details
used 2026 BMW 530 car, priced at $63,888
2026 BMW 530
used
Brooklyn Grey Metallic exterior
Automatic
All-wheel Drive
$63,888
View Details
new 2026 BMW X5 car, priced at $86,000
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
$86,000
View Details
View All Inventory