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Bret Hines
714 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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714 Reviews of Bret Hines
June 26, 2023
Above and beyond service satisfaction. Great customer service. Always a pleasure to come to Westbury BMW Great customer service. Always a pleasure to come to Westbury BMW More
by Erica Laporte
Verified CustomerOther Employees Tagged: Darren Thomsen, Hasan Barakat
June 01, 2023
Smooth transaction for the lease buyout. Dan, Robert, and the rest of the Rallye team couldn't have made it easier. Well done!!!! Dan, Robert, and the rest of the Rallye team couldn't have made it easier. Well done!!!! More
by dlobel
Other Employees Tagged: Robert Wachsman, Christopher Blanco, Michael Corssen, Hasan Barakat, Carlos Nieto, Daniel Turin , Matthew Carlson
April 17, 2023
Nice guy . Didn’t try to rip me off . Was pretty quick . Would be nice if you had lunch to offer Didn’t try to rip me off . Was pretty quick . Would be nice if you had lunch to offer More
by christinechuisano
Other Employees Tagged: Carol Clark-Muniz, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Shane Camacho, Adam Romano
April 15, 2023
Bret is an amazing service advisor. I feel like he listens, and always tries his utmost best. Bret makes servicing my vehicle a breeze. Better communication and customer service compare I feel like he listens, and always tries his utmost best. Bret makes servicing my vehicle a breeze. Better communication and customer service compared to Bayside and Freeport. More
by vikashr206
April 13, 2023
Hello The main reason was the the service adviser lied to me about my tire had a nail in it trying to sell me a new tire no nail was discover the tire was reading low tire pressure when the pressure was 3 po me about my tire had a nail in it trying to sell me a new tire no nail was discover the tire was reading low tire pressure when the pressure was 3 pounds above I told him not to replace my tire I would like to see the nail it was never shown to me also the brakes is always squeaking the tell me some story that the piston have to travel far for the brakes to make contact I think he needs a little more training to sell services to customers More
by dacdiesel
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