Brian Cloud
Brian Cloud at Toyota of Scranton

Brian Cloud | Page 4

BDC Director

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.5
39 Reviews
4.5

39 Reviews

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39 Reviews of Brian Cloud

June 15, 2021

Dealership Rating
Employee Rating

Chris Ellis was great! But the service took way too long......We had a nice experience with the shuttle both to and from our home...... More

by JCISLOVE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Howard Sweeny, AJ Wallace

Jun 16, 2021

Toyota of Scranton responded

JCISLOVE7, thank you for letting us know about your service visit. We are happy you enjoyed our shuttle service. So sorry the service was longer than anticipated. Take care.

May 18, 2021

Dealership Rating
Employee Rating

Service was responsive and superb. The appointment was on time and the work was done much better than I had a right to expect. This looks like the beginning of a beautiful friendship. More

by JUDGECDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Stephanie McNair, Richard LaRussa , Alan Aimer, Corey Boynton, Maxx Broden

May 18, 2021

Toyota of Scranton responded

Judgecdm, thank you for letting us know all about your recent visit. We hope to have a long time friendship. We are delighted to know we exceeded your expectations. Take care. Thanks again.

May 18, 2021

JUDGECDM responded

You’re welcome

April 21, 2021

Dealership Rating
Employee Rating

Love my toyata, People are alwalys letting me know how much I love my car. Excellent service, Pleasent service. Friendly people, know what what I need. More

by THATSAMORI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie McNair, Kevin Morrow, David Grieco, james Brown , Alan Aimer, Alyssa Esteras, Curt Manck, Edward Rewt

Apr 23, 2021

Toyota of Scranton responded

thatsamori, thank you for the fantastic review and perfect, 5 star rating. We are just delighted. Take care.

December 29, 2020

Dealership Rating
Employee Rating

The internet sales person, Brian Cloud, the transfer agent, Howard Sweeney, and the person who showed me how the 2021 RAV4’s technology features function were absolutely amazing (very kind & helpful). I More

by MDONAGHY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Sweeny

Dec 29, 2020

Toyota of Scranton responded

Mdonaghy7, thank you for your kind words about our team members Brian, Howard and Mark. We are here to assist with your automotive needs. Enjoy your new RAV4. Great vehicle! Thanks again, and take care.

December 01, 2020

Dealership Rating
Employee Rating

Always easy to deal with I would highly recommend them for your new or used car and their service has always treated me with curtsey and on time performance . More

by srac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 01, 2020

Toyota of Scranton responded

srac, we are thrilled we earned your business. Thank you for the perfect rating and recommendations. Take care.

August 01, 2020

Dealership Rating
Employee Rating

Great team. Made my experience one of the best I’ve ever had. I will recommend al of my contacts to the team at Toyota of scranton. More

by KENNETHWALLEY5125
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Bob Edwards , Allen Blad, Curt Manck, Vito Sampogne

Sep 01, 2020

Toyota of Scranton responded

Kennethwalley, thank you for the perfect, 5 star review. We look forward to working with you in the future. Take care.

March 26, 2020

Dealership Rating
Employee Rating

Doug was our salesman and wed come to him again to buy a new car. Jenna was so helpful doing the financing. She made is easy. More

by SLMRHODA
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl , Jenna Sledzinski

Mar 26, 2020

Toyota of Scranton responded

Thank you so much for acknowledging Doug and Jenna in your review. They work hard at providing excellent customer service. We appreciate the 5 stars! Enjoy your new vehicle and take care!

March 04, 2020

Dealership Rating
Employee Rating

Great service, very helpful and helped me get a better interest rate than the.pre approved loan I came in with even gave me a full tank of gas More

by FSTEELERFAN
Recommend Dealer
Yes

Other Employees Tagged: Corey Boynton, Michael Reilly

Mar 05, 2020

Toyota of Scranton responded

We are thrilled you had a such a positive experience at the time of your purchase. Enjoy your new vehicle, and thank you for the 5 star review. See you at your next visit!

August 25, 2019

Dealership Rating
Employee Rating

Quick friendly service and I appreciated the car wash I needed quick service and everyone was very nice and helpful. The free car wash was an added bonus with coffee and treats . The comfortable waiting a More

by allenblad2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirkpatrick, Kevin Morrow, Richard LaRussa , Alan Aimer, Curt Manck, Michael Reilly, Vito Sampogne, AJ Wallace, George Zepherin

Aug 26, 2019

Toyota of Scranton responded

We very much appreciate this great feedback and 5 star- rating, Allen!

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