Brian James
Brian James at Rizza Cadillac Buick GMC
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Brian James | Page 3

Finance Manager

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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4.5
45 Reviews
4.5

45 Reviews

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45 Reviews of Brian James

December 20, 2022

Dealership Rating
Employee Rating

Ive always been treated very well at Rizza. People are friendly and make you feel at home. Process of buying does not take long. More

by PJO524
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vinny Polo

Dec 21, 2022

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 20, 2022

Dealership Rating
Employee Rating

We were just browsing for a Cadillac. We were very impressed with our young salesman Anthony who went above and beyond to help us find something that would make us happy. And he did! We a More

by JOERINIROSE
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Bakr , Jason Barclay, Anthony Rizza (son)

Dec 21, 2022

Rizza Cadillac Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

December 17, 2022

Dealership Rating
Employee Rating

I think the service department welcome you as a customer, and keep you updated on the progress of your service More

by marcellusatu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Becky Aboswielem

Dec 19, 2022

Rizza Cadillac Buick GMC responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

November 01, 2022

Dealership Rating
Employee Rating

Great costumer service. Went above and beyond to help me get my car. I would recomend this place to anybody who wants the Best serive. More

by Angelika
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Hoover, Nick Richko

Nov 03, 2022

Rizza Cadillac Buick GMC responded

I love hearing about customers that have a terrific experience at Rizza Cadillac Buick GMC! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

October 22, 2022

Dealership Rating
Employee Rating

Our sales person Dan Choi is one of the best he showed us cars explained everything we needed to know he took the time to program the car for me and to show me all the details in the car of how to work it fr More

by ANITA.KINCHEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Choi

Oct 25, 2022

Rizza Cadillac Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 30, 2022

Dealership Rating
Employee Rating

Excellent Service, friendly, not so pushy, took time to listen to us, let us take our time. Came back the next day ready to purchase our suv. Left happy and satisfied More

by TPRUDE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Hernandez, Ryan Clark

Sep 01, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

August 14, 2022

Dealership Rating
Employee Rating

Didn't like the way Brian the finance person handled my contract. I felt like I was rushed into signing it. We held this long conversation about him personal life which threw me off from focusing on what More

by DARRYLKARENTYLER
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 16, 2022

Rizza Cadillac Buick GMC responded

DARRYLKARENTYLER, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Rizza Cadillac Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 27, 2022

Dealership Rating
Employee Rating

"Coach" Marty Nowak and the entire team have been excellent to deal with Marty is knowledgeable and personable. No high pressure sales. They work with the buyer and make sure you are satisfied. Great More

by pytlewski.j
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bert Dutcher , Mike Lorenzo, Marty “Coach” Nowak

Jul 27, 2022

pytlewski.j responded

Glad to deal the entire team at Rizza. Coach was great to deal with during and after our purchase.

Jul 28, 2022

Rizza Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

July 06, 2022

Dealership Rating
Employee Rating

We love rizzo they are the best always come to rizza for our cars Are my friends An Family at rizzo We love you are More

by LAKISHASMITH1451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, Becky Aboswielem , Candace Kostial

Jul 08, 2022

Rizza Cadillac Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

June 24, 2022

Dealership Rating
Employee Rating

Service dept fix problem other Cadillac dealerdhip did not. Good deal on lease purchase buyback. More

by chuckmontg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle O'Connor

Jun 25, 2022

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to write such great feedback, Chuck! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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