Brittany Hill | Page 15

Brittany hill or (Smiley😀) as I call her is the best service advisor I’ve ever had the pleasure of interacting with. A true professional who makes it her business to ensure client satisfaction. Face it. service advisor I’ve ever had the pleasure of interacting with. A true professional who makes it her business to ensure client satisfaction. Face it.. no one is happy about a service bill but somehow Brittany makes it a fun event every time I swipe to pay for the upkeep on my 7-series. Great job! She is the reason why I drive past Owings mills bmw only 2 min from home and come to Catonsville bmw for service.❤️🏆 Wes Watson More

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Great experience.. Took my 2018 BMW X3 and my 2014 3series in for service.The loaners cars were waiting and ready for me and my fiancé as soon as we arrived Brittany hil Took my 2018 BMW X3 and my 2014 3series in for service.The loaners cars were waiting and ready for me and my fiancé as soon as we arrived Brittany hill did an amazing job as my service advisor!!She didn’t a great job having everything ready and the service was completed for both cars in a very timely fashion with no hiccups.Highly recommend this dealership to anyone in the Baltimore county area or even further i would travel great distance for this level of professionalism. More

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BMW Of Catonsville - Best Of The Best!! A loyal BMW Catonsville customer since 2006. The staff is always polite and really makes you feel special. I can’t say enough about Keon (my service A loyal BMW Catonsville customer since 2006. The staff is always polite and really makes you feel special. I can’t say enough about Keon (my service advisor)and the entire service department. No problem with making appointments online or over the phone.Loaner Car no problem! Always comparable to what you have.Keon keeps me updated if I decide to wait and they definitely try to make you comfortable while you wait.(bottled water,coffee,snacks,etc. tv and WiFi) l always ask for Keon because he explains thoroughly the service, that is needed and any other issues with my car. He is very personable and makes you feel comfortable as do the entire facility. Sales department is great also!! Would not go anywhere else! More

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Amazing service!! Every dealership needs a Brittany Hill! I have two BMWs a 2018 X5 and 2017 M240i. Getting them Serviced can become overwhelming because each on each Every dealership needs a Brittany Hill! I have two BMWs a 2018 X5 and 2017 M240i. Getting them Serviced can become overwhelming because each on each is on its own schedule. Brittany stays on top of it for me and this woman is amazing. Very customer driven, pays attention to detail and always ready and willing to go above and beyond to make the customer happy. She return calls and makes sure your vehicle Is also in top notch condition. The thing I love about this center is that they come to my house and pick up my cars and bring them back! Very nice thing they do for me because as a busy realtor I barley have time to do anything. One of the reason I love my bmws so much is because of Brittany, She makes them driving so much fun because they are always taken care of! BMW please take care of her because you guys are very lucky to have her. More people in the car business can learn a lot from her! Thank you Brittany for your amazing love and Dedication to your job! Also shout out to Sam Choi wonderful guy and also very kind and helpful with understanding finance paperwork! I Love this dealership and I’ll Never buy from anyone else. BMW Catonsville rock on!!! More

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Excellent service Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the Both Ricky Catalan and Brittany Hill are AMAZING! They are helpful and professional. I’ve had poor service at another dealership and opted to make the drive further to this location based on the excellent customer service. I would advise everyone to purchase and schedule services at this location. This is my second BMW and I will continue to visit the Catonsville location exclusively. More

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Amazing Service Jaimie Brenneman is an amazing resource and service advisor at the BMW dealership in Catonsville. Jaimie and her co-workers are all very nice, but Jaimie Brenneman is an amazing resource and service advisor at the BMW dealership in Catonsville. Jaimie and her co-workers are all very nice, but Jaimie has done an exceptional job taking care of my car over the years. She is the reason that I continue to but BMWs and take my car to the dealership for service. I am most appreciative for her organizational skills, professionalism and her extensive knowledge that I rely on. More

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Jaw dropping experience My experience with BMW of Catonsville has been nothing but amazing. The professionalism this dealer stand behind is truly phenomenal. My service advis My experience with BMW of Catonsville has been nothing but amazing. The professionalism this dealer stand behind is truly phenomenal. My service adviser Jammie Brennaman and Brittany Hill made my experience very pleasurable while my car was being serviced. Jammie Brennaman kept me updated on the progress of my vehicle and made sure my needs were met. The professionalism this dealer has is so remarkable, I bypass BMW of Towson.... More

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Outstanding Service! Outstanding service, very comfortable waiting area. Friendly service advisor who is very knowledgeable and helpful. Making my appointment is always fa Outstanding service, very comfortable waiting area. Friendly service advisor who is very knowledgeable and helpful. Making my appointment is always fast and easy. Thank you Brittany More

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Customer Service I had a wonderful experience with Brittany Hill. She is very professional and genuine!! I can tell she loves what she does. I went in not knowing what I had a wonderful experience with Brittany Hill. She is very professional and genuine!! I can tell she loves what she does. I went in not knowing what to expect but Brittany went above and beyond to help and I truly appreciate it! More

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Great Service! On February 26, 2019 I traded my 2013 BMW 7 Series and upgraded to a 2019 BMW 7 Series. I spoke with Harold Blackwell (Client Advisor) and Harold was On February 26, 2019 I traded my 2013 BMW 7 Series and upgraded to a 2019 BMW 7 Series. I spoke with Harold Blackwell (Client Advisor) and Harold was very informative and helpful during the process and the transaction was seamless. The BMW team was outstanding! I highly recommend BMW Catonsville! More

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