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Brooks Falzone
Brooks Falzone at Walker Ford
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Brooks Falzone

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.6
28 Reviews

Dealership Experience

9 mos

Industry Experience

27 yrs, 8 mos

4.6

28 Reviews

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28 Reviews of Brooks Falzone

April 28, 2025

Dealership Rating
Employee Rating

Prompt service with attention to detail. Brook was a pleasure to work with. Be back. More

by ktripp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2025

Walker Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 27, 2025

Dealership Rating
Employee Rating

Very professional and knowledgeable in the service of my vehicle Comprehensive service and attention to detail More

by Busch1022
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

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Apr 30, 2025

Walker Ford responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

April 25, 2025

Dealership Rating
Employee Rating

Great service. On time and as requested. I’ll do business with you again. Thanks More

by BILLBRANDI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 27, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 24, 2025

Dealership Rating
Employee Rating

Awesome service, time after time Walker exceeds my expectations , love the detail shop, Ben and the guys are awesome More

by ROBERTGETEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Shelley Ritter, Jorge Colon Ocasio

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Apr 25, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 24, 2025

Dealership Rating
Employee Rating

Brooks has been a pleasure to work with. He has been able to get my vehicles in and out timely with all items properly resolved. More

by ktripp0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk

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Apr 27, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

April 21, 2025

Dealership Rating
Employee Rating

Very pleasant and good service. Waiting area comfortable Wait time as a walk in was very reasonable More

by PHYLLISWRN
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

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Apr 23, 2025

Walker Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 11, 2025

Dealership Rating
Employee Rating

Walker Ford is easy to work with They keep me informed of work being done Everyone is nice. More

by YOUNGS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Walker Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

April 08, 2025

Dealership Rating
Employee Rating

Service department was efficient and educated. Had our car back to us fast and completed correctly More

by brad95
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

April 06, 2025

Dealership Rating
Employee Rating

Walker Ford and the Service Department always great. I only come to this dealership for maintenance. More

by Kevon Maujean
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 26, 2025

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Employee Rating

Great service, don’t make me type 15 words it’s a waste of my time. I’ll never complete another survey for ford after this. More

by BOBBY72
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Recommend Dealer
Yes
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