Brooks Falzone
Brooks Falzone at Walker Ford

Brooks Falzone

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.8
58 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

28 yrs, 1 mo

4.8

58 Reviews

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58 Reviews of Brooks Falzone

September 22, 2025

Dealership Rating
Employee Rating

Brooks was great! Helped get a problem fixed that was difficult to identify. Kept me in the loop and was very kind. More

by mbrown61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Walker Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brooks here at Walker Ford Company! Safe travels!

September 21, 2025

Dealership Rating
Employee Rating

Walker Ford has done an excellent job for me and my family for the past 35 years of buying new vehicles from Walker Ford. I would rate the service department at five stars. No one touches my vehicles e More

by Michael lathrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Walker Ford responded

Hello Michael, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

September 18, 2025

Dealership Rating
Employee Rating

After a horrible experience at another Ford Dealer in 2022 I didn't even know if I wanted to buy another Ford. Since loving my Bronco I decided that I wanted to upgrade and chose Walker Ford since I had More

by freefly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Katt, Jackson Hall

Sep 21, 2025

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 15, 2025

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My service experience was good. I greatly appreciate the drop off and pick up service. More

by skip0731
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Walker Ford responded

Hi, We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 12, 2025

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Employee Rating

We had a few bumps in the road. It took longer to get parts than expected. Recalls fior engine extended repairs. More

by Joanb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 14, 2025

Walker Ford responded

Hi Joanb, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

September 12, 2025

Dealership Rating
Employee Rating

I came to have a tire sensors fixed and they fixed two recalls since then I have a 3rd recall More

by DSTMARTIN47
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

Sep 14, 2025

Walker Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 12, 2025

Dealership Rating
Employee Rating

Walker Ford service department is top notch! They service my fleet of Ford vehicles and I always have a great experience. Ryan went out of his way to assist and I greatly appreciate it! More

by katievalenti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Sep 14, 2025

Walker Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Walker Ford Company! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2025

Dealership Rating
Employee Rating

Great service and communication. The home service was great. Oil change done with no stains in the driveway. Computer updates done and tires rotated as requested. More

by CWBEACHBUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2025

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 06, 2025

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Employee Rating

Emediatly respond . In touch calls .Resolve the problem in short time. Quality mechanics work. Resenobl price. More

by tonishands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Blankenship

Sep 11, 2025

Walker Ford responded

Hi, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 04, 2025

Dealership Rating
Employee Rating

Walker is the best Ford Dealership in the state of Florida. I had the experience of having Brooks Falzone as my advisor. Brooks was very professional, and courteous.icwas very satisfied with him. More

by HJONES5500
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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