Brooks Falzone

They took care of the issue and kept me informed every step. Brooks got me a loaner car to use while they waited for the new part to arrive. step. Brooks got me a loaner car to use while they waited for the new part to arrive. More

by lkstarman Verified Customer Verified Customer

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Thank you Brooks for your expert diagnosis of our Explorer and to the service team! It now runs like it was new. Your experience is a real asset to Walker Ford. Explorer and to the service team! It now runs like it was new. Your experience is a real asset to Walker Ford. More

by Crose Verified Customer Verified Customer

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Service and communication were, clear, concise and accurate. Even, the service provided by the porter. accurate. Even, the service provided by the porter. More

by bill.doetsch Verified Customer Verified Customer

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Brooks was fantastic. Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfor Followed up on warranty issue, was knowledgable, and took care of problem quickly and efficiently while I waited. Waiting room was clean and comfortable and well outfitted. Good stuff all around. More

by mbradley3 Verified Customer Verified Customer

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Staff is always friendly and knowledgeable. They work with me to find convenient times for maintenance & repairs. They work with me to find convenient times for maintenance & repairs. More

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We bought our first Vehicle at walker ford in 1998 but let me tell you, it has gone down hill since then . let me tell you, it has gone down hill since then . More

by GNOTA365 Verified Customer Verified Customer

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Brooks was great! Helped get a problem fixed that was difficult to identify. Kept me in the loop and was very kind. Helped get a problem fixed that was difficult to identify. Kept me in the loop and was very kind. More

by mbrown61 Verified Customer Verified Customer

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Walker Ford has done an excellent job for me and my family for the past 35 years of buying new vehicles from Walker Ford. I would rate the service department at five stars. No one touches my vehicles e family for the past 35 years of buying new vehicles from Walker Ford. I would rate the service department at five stars. No one touches my vehicles except Walker Ford for service or repair. More

by Michael lathrop Verified Customer Verified Customer

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After a horrible experience at another Ford Dealer in 2022 I didn't even know if I wanted to buy another Ford. Since loving my Bronco I decided that I wanted to upgrade and chose Walker Ford since I had 2022 I didn't even know if I wanted to buy another Ford. Since loving my Bronco I decided that I wanted to upgrade and chose Walker Ford since I had a good experience with the service department. To say they restored my faith in A sales experience is an understatement. From Tim the sales team and Jack in finance Not only was it not stressful, It was fun and there were no surprises, no rude employees and a really pleasant experience. More

by freefly Verified Customer Verified Customer

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My service experience was good. I greatly appreciate the drop off and pick up service. I greatly appreciate the drop off and pick up service. More

by skip0731 Verified Customer Verified Customer

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