Brooks Falzone

Good communication. Brooks kept me informed of the status and had the vehicle ready when promised. Brooks kept me informed of the status and had the vehicle ready when promised. More

by Jsabella Verified Customer Verified Customer

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Brought 2024 F150 that is just over a year old for a recall 2=months ago. Was told they took pictures and needed to wait on parts. Finally after I reached out Brooks said to bring in for repair as well recall 2=months ago. Was told they took pictures and needed to wait on parts. Finally after I reached out Brooks said to bring in for repair as well as oil change. After 2 hours truck ready But took more pictures and maybe an axel is needed?? Will call when part arrives.. Just confused why it takes two trips to get this right? Doug Sherman 941-730-7036 More

by dougsherman6105 Verified Customer Verified Customer

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Convenient and dependable, I have purchased vehicles from this dealership for the last 25 years and found them to be very honest and reliable. this dealership for the last 25 years and found them to be very honest and reliable. More

by ountcare_2000 Verified Customer Verified Customer

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Convenient and dependable, I have used them for the last 25 years. I have purchased new and used vehicles and had all my service done there. 25 years. I have purchased new and used vehicles and had all my service done there. More

by ountcare_2000 Verified Customer Verified Customer

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While I am pleased with the technical service provided, a technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've ye technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've yet to be able remove all of the staining. More

by TANYAHILLARY Verified Customer Verified Customer

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Great service, but quite annoying with all of the surveys I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said great service much better than it has been in the past. More

by JERRYBUSCH Verified Customer Verified Customer

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They stand head and shoulders above other dealers in the area. They have permanently earned my business. area. They have permanently earned my business. More

by AARONHUCKABEE Verified Customer Verified Customer

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Brooks was super helpful & did everything in his power to rectify my issue. He is a credit to your company. rectify my issue. He is a credit to your company. More

by CLIFFUK2 Verified Customer Verified Customer

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I brought my truck in for an oil change and the camera recall, during the service the technician found the water pump had been leaking, I was informed of this and was told that it would be covered under w recall, during the service the technician found the water pump had been leaking, I was informed of this and was told that it would be covered under warranty but there weren't any in stock and it was being ordered. It took a couple of days for the repair to be completed. More

by daveclink Verified Customer Verified Customer

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Brooks was fantastic to work with perfect explanation and everything was on time would highly recommend everything was on time would highly recommend More

by Lcooper Verified Customer Verified Customer

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