Brooks Falzone

Polite , efficient and answered my questions . Explained why they couldn’t do the recall at this time. Explained why they couldn’t do the recall at this time. More

by buffydorothy1373 Verified Customer Verified Customer

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I went in for the 50K service on my 2018 Ford Focus and also indicated a small vibration at my steering wheel. Brooks identified a motor mount failure. The technician also found a cracked coolant overflow also indicated a small vibration at my steering wheel. Brooks identified a motor mount failure. The technician also found a cracked coolant overflow tank, both items Walker had in stock. A few months ago I also picked up a rear window wiper arm from stock and a head light assembly delivered next day. This is impressive inventory support for a Focus that Ford stopped making in 2018. More

by DougMacLeod2020 Verified Customer Verified Customer

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I was received in a friendly manner and they completed the oil change promptly. Everything went smoothly. the oil change promptly. Everything went smoothly. More

by DOUGLASTOOMEY Verified Customer Verified Customer

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Brooks is a straight forward maintenance advisor you can trust. I will be back to Walker Ford for my future service on my vehicle because of him. trust. I will be back to Walker Ford for my future service on my vehicle because of him. More

by SEAN_HILLARY95 Verified Customer Verified Customer

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I had a great experience working with Brooks. . He was professional, friendly, and kept me updated throughout the whole process. He made everything smooth and stress-free, and I really appreciate . He was professional, friendly, and kept me updated throughout the whole process. He made everything smooth and stress-free, and I really appreciated his attention to detail and excellent customer service. More

by Hhiles3 Verified Customer Verified Customer

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Brooks was great. He explained everything to me that they needed to do to my car and I just wanna say thank you to him and the staff that worked on it and finally fou He explained everything to me that they needed to do to my car and I just wanna say thank you to him and the staff that worked on it and finally found the problem. More

by jjtdakota Verified Customer Verified Customer

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Great service fast turn around. Brooks was the best! Very clean dealership would come back! Brooks was the best! Very clean dealership would come back! More

by jcbraun1967 Verified Customer Verified Customer

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Thank you for fixing my car. ..........and thank you for taking my homw and picking me up again...... than made it so easy. ..........and thank you for taking my homw and picking me up again...... than made it so easy. More

by HUTCHINS1TSC Verified Customer Verified Customer

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Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! More

by Mcquinndeena@gmail.com Verified Customer Verified Customer

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Very dependable. Keeps me updated on schedule and repairs. I like have a dealership I can trust. Keeps me updated on schedule and repairs. I like have a dealership I can trust. More

by rodsmith0 Verified Customer Verified Customer

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