Brooks Falzone
Brooks Falzone at Walker Ford

Brooks Falzone

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.8
40 Reviews

Dealership Experience

11 mos

Industry Experience

27 yrs, 10 mos

4.8

40 Reviews

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40 Reviews of Brooks Falzone

June 29, 2025

Dealership Rating
Employee Rating

Brooks and Don both assisted me and answered my questions and concerns. Both are very approachable and knowledgeable. Service on car was excellent and on time. Great team effort!! More

by Mcquinndeena@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Mast

Jun 30, 2025

Walker Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2025

Dealership Rating
Employee Rating

Very dependable. Keeps me updated on schedule and repairs. I like have a dealership I can trust. More

by rodsmith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Walker Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

June 13, 2025

Dealership Rating
Employee Rating

Brooks is a very knowledgeable and polite and fast. He recommended me a not what my car needs nothing more and nothing not necessary. More

by irinalihenko
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Jun 16, 2025

Walker Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. Please don't hesitate to reach out if there's anything additional we can do for you.

Jun 16, 2025

Walker Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Dealership Rating
Employee Rating

Service advisor was very helpful and communicated well. Very happy with the service and end result. More

by Smileysie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

10 years of trusting Walker Ford's exemplary service! 10 years of trusting Walker Ford's exemplary service to take care of our new car they sold us. More

by allen.weatherilt
Recommend Dealer
Yes

Other Employees Tagged: Brooks Falzone

Jun 07, 2025

Walker Ford responded

Hi, we are happy we could make your experience a positive one! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

June 02, 2025

Dealership Rating
Employee Rating

Best dealership around! Great customer service and always take care of me. Do great job servicing vehicle and offering solutions More

by Blitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Walker Ford responded

Hi Blitty, thank you for leaving such a great review and high star rating. We hope you continue to choose Walker Ford Company for all your vehicle needs! Take care!

May 28, 2025

Dealership Rating
Employee Rating

They said what they would do,and they did what they said they would, yeah. More

by PETECHRISOS79
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 30, 2025

Walker Ford responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

May 17, 2025

Dealership Rating
Employee Rating

The customer service representatives were helpful, informative and responsive throughout the process. Would highly recommend. More

by jbtjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Walker Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 14, 2025

Dealership Rating
Employee Rating

Brooks provided outstanding service during my recent visit for an oil change and new tires. He was professional, friendly, and kept me well-informed throughout the process. Everything was handled smooth More

by Hhiles3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 11, 2025

Dealership Rating
Employee Rating

Brooks was pleasant, keeping me informed about the progress of my oil change. He seemed genuinely concerned about servicing my Explorer. More

by RODNEYPERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Walker Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Walker Ford Company. Please let us know if there is ever anything else we can do for you! Safe travels!

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