Brooks Falzone
Master Certified Service Advisor
Walker Ford
17556 US Hwy 19 North
Clearwater, FL 33764
Dealership Experience
1 yr, 8 mos
Industry Experience
28 yrs, 7 mos
76 Reviews
Write a Review76 Reviews of Brooks Falzone
February 14, 2026
I had an oil change and a recalled part checked. Brooks was super polite and ordered the recalled part for me. Overall, a great experience. Brooks was super polite and ordered the recalled part for me. Overall, a great experience. More
Other Employees Tagged: Brooks Falzone
January 29, 2026
Brought 2024 F150 that is just over a year old for a recall 2=months ago. Was told they took pictures and needed to wait on parts. Finally after I reached out Brooks said to bring in for repair as well recall 2=months ago. Was told they took pictures and needed to wait on parts. Finally after I reached out Brooks said to bring in for repair as well as oil change. After 2 hours truck ready But took more pictures and maybe an axel is needed?? Will call when part arrives.. Just confused why it takes two trips to get this right? Doug Sherman 941-730-7036 More
January 18, 2026
While I am pleased with the technical service provided, a technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've ye technician was wearing very dirty footwear while driving our transit van/RV--leaving behind stains along the running board and the floor mat. I've yet to be able remove all of the staining. More
January 14, 2026
Great service, but quite annoying with all of the surveys I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said I have been blitzed with emails and text regarding my service. I responded initially and keep on getting them. Hopefully this is the end. Like I said great service much better than it has been in the past. More
Other Employees Tagged: Brooks Falzone

