Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
270 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

20 yrs, 10 mos

Industry Experience

42 yrs, 10 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

270 Reviews

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270 Reviews of Bruce Hanson

October 26, 2025

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Great service. Very timely and good explanations for all the work being done Very easy to book appointments. More

by MCABRAL831
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

October 20, 2025

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I went in for an oil change and to have some parts replaced. Bruce was able to get the parts covered under my extended warranty so I was able to make some other repairs as well. I appreciated him look More

by SARAH12281
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

October 18, 2025

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Flood Mazda Sales and service have always met my expectations. Bruce Hanson was very professional and personable while I discussed service for my Mazda cx30. I will definitely recommend Bruce More

by RQUIRK1
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Service Communication
Recommend Dealer
Yes

October 04, 2025

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Everyone at Flood Mazda are so helpful and supportive they all take their jobs seriously when it comes to customer service.Love the service definitely coming back!!! More

by Opulentautodetailing11
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Recommend Dealer
Yes

September 26, 2025

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I had an excellent experience with Bruce. From start to finish, he was professional, knowledgeable, and friendly. He explained everything clearly, kept me updated throughout the process, and More

by CAVALLEE90
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Recommend Dealer
Yes

September 14, 2025

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We are extremely happy with the service team at Flood Mazda. We drove our car back from FL and plan on garaging it in Wakefield because we find the dealership and staff much more personable than the Maz More

by 4479215
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Recommend Dealer
Yes

September 12, 2025

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I never have a problem and everyone is helpful and pleasant. Great dealership! Love Mazda. More

by SCHIAVULLIGIRL
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Recommend Dealer
Yes

August 31, 2025

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Service was amazing. I was treated like an old friend. I feel like family. Looking forward to my next visit. More

by LINDA555C
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Recommend Dealer
Yes

July 31, 2025

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I wouldn't go anywhere else for service on my Mazda! They're a great group of people and exceed all expectations! More

by CINDYLEELAUGHLIN
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Recommend Dealer
Yes

July 28, 2025

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Service was performed in a timely manner with updates provided throughout on my car. Waiting area is pleasant and conducive to remote work. More

by Lmb
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Recommend Dealer
Yes
Jul 29, 2025

Flood Mazda responded

Good Morning, Thank you so much for your kind words! We are delighted that our service team provided you with exceptional customer service during your visit. Customer satisfaction is our top priority, and we treat our customers like family. Don't hesitate to reach out with any questions or concerns. We look forward to see you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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