Bryan Jenkins
Bryan Jenkins at Mercedes-Benz of Annapolis

Bryan Jenkins

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

5.0
46 Reviews
5.0

46 Reviews

Write a Review

Dealership Experience

1 yr, 4 mos

Industry Experience

8 yrs

46 Reviews of Bryan Jenkins

February 18, 2023

Dealership Rating
Employee Rating

Bryan went above and beyond to take care of me and my vehicle and I couldn’t be more grateful! More

by ebaird91
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

February 11, 2023

Dealership Rating
Employee Rating

Thank you Alex for great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. More

by Cyberguy
Price Transparency
Recommend Dealer
Yes
Feb 13, 2023

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 14, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 28, 2023

Dealership Rating
Employee Rating

Bryan and the team were excellent and provided me with exceptional service. Every time I bring my vehicle in for service, Bryan is very attentive to my needs and provides updates throughout the process. More

by minevas757
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2023

Dealership Rating
Employee Rating

Made my experience here very pleasant. He seems genuine. This is my first visit here and this visit was wonderful because I had a good person assisting me. More

by rage0277
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 30, 2022

Dealership Rating
Employee Rating

Came in for a tire issue last minute, Bryan and Mercedes helped me right away and so quickly. Really appreciate their attentiveness and efficient help. More

by Hanna Asi
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2023

Mercedes-Benz of Annapolis responded

Hi Hanna, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 29, 2022

Dealership Rating
Employee Rating

I always am very comfortable that the Mercedes service department will repair my car correctly. For this appointment I needed a routine check performed and also a correction that needed to be done in orde More

by patcoghill
Purchase Time
Recommend Dealer
Yes
Jan 01, 2023

Mercedes-Benz of Annapolis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Jan 01, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

December 28, 2022

Dealership Rating
Employee Rating

Excellent service as usual. Very efficient and courteous. Communicating promptly via text helps a lot More

by Bhaloo
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan the driver was very courteous and nice

Dec 30, 2022

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Annapolis - Service Center!

December 09, 2022

Dealership Rating
Employee Rating

Excellent service department. Thank you for great customer service. Alex Clothier, you’re the best. More

by Cyberguy
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 12, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2022

Dealership Rating
Employee Rating

Best Mercedes dealership in Maryland. Excellent customer service. Bryan Jenkins is a very knowledgeable and trustworthy advisor. He and his team swiftly identified the source of my issue More

by TarrahB
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Oct 31, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2022

Dealership Rating
Employee Rating

Me. Herman was awesome and the service was excellent. They really went the extra mile More

by John.v.fisher2020
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood, Peter Herman

Oct 21, 2022

Mercedes-Benz of Annapolis responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Oct 21, 2022

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

1
...

Dealership Inventory (89 Vehicles)

new 2023 Mercedes-Benz EQS car, priced at $118,055
2023 Mercedes-Benz EQS
new
White exterior
1-Speed Automatic
4MATIC®
used 2019 Mercedes-Benz A-Class car
2019 Mercedes-Benz A-Class
used
White exterior
7-Speed Automatic
4MATIC®
used 2021 Mercedes-Benz GLC car
2021 Mercedes-Benz GLC
used
Gray exterior
9-Speed Automatic
RWD
used 2019 Mercedes-Benz C-Class car, priced at $33,991
2019 Mercedes-Benz C-Class
used
Gray exterior
9-Speed Automatic
RWD
used 2013 BMW 6-Series car, priced at $23,991
2013 BMW 6-Series
used
Silver exterior
8-Speed Sport Automatic with Shift Paddles
RWD
new 2023 Mercedes-Benz GLE car, priced at $100,305
2023 Mercedes-Benz GLE
new
N/A exterior
9-Speed Automatic
4MATIC®