"Great Experience! Whole Team Is AMAZING!"
- Bianca M.
I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North End Mazda blew them out of the water with their exceptional customer service and transparency. Although a bit of a far drive for us as we live in the Boston area, we took the chance as the used car we were interested in looked amazing and had such low mileage. When we arrived we were warmly greeted and immediately attended to. We had worked with Bryan over the phone and when we were there, the new sales rep Logan was great as well. He took the time to show us the car we were interested in and answered any questions we had. We were undecided between the car we originally wanted and another great car that we saw in the lot. Not only did Logan physically pull the cars up side by side for comparison sake, but he pulled a comparison up on the computer as well; focusing on the features that were most important to us. In the end we decided to purchase the car we originally came there for. The car was very fairly priced and they were so great as to replace a scratched tire rim for us. Working with their finance person, Keith was just as pleasurable. When he tells you he's good at what he does, believe him! Their sales manager Mike, was also just as wonderful. He greeted us when we initially walked in and came out to talk with us once it was immediately clear that we wanted to make an offer on the car. Everyone was just so welcoming and friendly. Most of the team there, who I haven't even mentioned since they weren't directly involved in the sale, interacted so sweetly with our 1 year old son and remembered us when we came back a few days later. You can tell that they are a no BS dealership that want to sell cars honestly and fairly. I would take the drive again in a heartbeat for my next car.
"Excellent experience! Mark and Bryan were great"
My experience at North End was excellent from start to finish. I was unsure whether to buy new or used and what make or vehicle I wanted, so I visited a lot of dealerships. This was the only one that made me think, "I hope I end up buying a Mazda so I can buy from them." Bryan Johnston and Mark Atkinson and the whole team over there were helpful, knowledgeable and, most importantly, extremely respectful of my decision-making timeline and process. I never felt pressured, but rather supported. My new Mazda3 hatchback is AWESOME to drive and I will be glad to go into the dealership whenever the need arises. Great experience!
"Love our Mazdas and our Mazda dealer"
Bryan was very pleasant to deal with. I already knew exactly what I wanted, so I appreciated that he did not try to sell me anything else, although he was very knowledgeable about options. We have bought from North End Mazda for the past 19 years and are always very satisfied with the cars, the sales process and the service. Thank you all!
"found my perfect car, perfect trade, prefect price!"
Spend a good part of the day researching Mazda transmissions (the do not make any CVT versions), searching their lot of preowned Mazdas and showed them my car I wanted to trade and made a satisfying deal! Drove it home a little while later! Good Job Logan! Hope to see you their again! My hats off to Logan Courture for his persistence and thoughtful instructions!