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CEDRIC RUSSELL
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CEDRIC RUSSELL | Page 6
Warranty Administrator
Maple Hill Auto Group
5622 W Main St.
Kalamazoo, MI 49009
60 Reviews
60 Reviews
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60 Reviews of CEDRIC RUSSELL
Verified Customer
Helpful 
June 10, 2022
The service was quick and waiting area is nice. However, there was poor communication, as I never received a call back from the service manager to answer questions about the services I needed. Addi However, there was poor communication, as I never received a call back from the service manager to answer questions about the services I needed. Additionally, they did not perform a service I had requested and did not completely fill out the multi-point inspection form for my records. More
by LANCEFRANK7
June 09, 2022
The service was good. I did have issues getting a firm quote. I got three numbers before we got settled on one. Cedric was extremely friendly though. It just would hav I did have issues getting a firm quote. I got three numbers before we got settled on one. Cedric was extremely friendly though. It just would have been better to not have to get 3 different numbers. Pricing was excellent. More
by CHRISPORTER27
June 08, 2022
The service and professionalism were great. The recall repair was done well before the end of the day. The wash the car as well. The recall repair was done well before the end of the day. The wash the car as well. More
by WILL
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim , BRIAN KRAGEL, DAN TAYLOR
May 25, 2022
Always great service. Knocked off a star only because the car wash was down, which—anecdotally, at least—seems like a frequent thing lately. Knocked off a star only because the car wash was down, which—anecdotally, at least—seems like a frequent thing lately. More
by Brian
May 20, 2022
Always incredibly helpful and friendly Excellent service department sales team always fair Thanks for years of service service department sales team always fair Thanks for years of service More
by RITAKIRK31
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim , BRIAN KRAGEL, DAN TAYLOR
May 05, 2022
SERVICE WITH A smile ! Short wait time. Coffee was excellent. I will return for😍 service when needed again. Short wait time. Coffee was excellent. I will return for😍 service when needed again. More
by DARLINGMARVIN
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim , BRIAN KRAGEL, DAN TAYLOR
April 25, 2022
Having never used a dealership before,I have found the experience to be very friendly and speedy experience to be very friendly and speedy More
by JAMES.LOGAN
Other Employees Tagged: Rick Milbeck, Cassandra Westfall, Lena Grubb, Hannah Seal, Lauren Armbruster, Morgan Tassell, Randy Kim , BRIAN KRAGEL, DAN TAYLOR
April 19, 2022
Very Professional, Friendly and Timely. I would not think of going anywhere else. Employees are top notch. Check them out. I would not think of going anywhere else. Employees are top notch. Check them out. More
by BFLLJP
Other Employees Tagged: Cassandra Westfall
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