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Carlos Alcantar
Carlos Alcantar at Family Hyundai

Carlos Alcantar | Page 5

Sales Professional

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

Contact Me
4.8
211 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

4.8

211 Reviews

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211 Reviews of Carlos Alcantar

July 30, 2023

Dealership Rating
Employee Rating

I am not thrilled that my vehicle is having such a major issue being only 5 years old. However, Steven has been very helpful with understanding what is going on with it and ensuring me they will get it fixe More

by enied0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven/ Stephen

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Jul 31, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 20, 2023

Dealership Rating
Employee Rating

The service was great and my sales person was very knowledgeable.I feel as though I got a very good deal and will shop with Hyundai family again More

by GWENDOLYNFERGUSON199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Ghouleh, Mark Holder, Kristi Feinberg, Jerry Lacy, Ricky Gushi , Larry Edwards, Cory Keller

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Jul 22, 2023

Family Hyundai responded

Thank you so much for your review, Gwendolyn! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and we look forward to working with you again!

July 14, 2023

Dealership Rating
Employee Rating

It was a nice clean dealership, the salesman was very nice did a very good job without a lot of pressure More

by JOEO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jul 15, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, Joe, and we look forward to continuing to serve you in the future!

June 23, 2023

Dealership Rating
Employee Rating

It is. A excellent dealer ship we recommended to everyone Good staff members and nice atmosphere More

by Hussain Mulhtarhussain05
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg, Jaclyn Bobbitt, Michael Kratschmer, Scott Lupo, Robbie Watson , Maurice Branch, Larry Edwards, Eric Kratschmer

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Jun 24, 2023

Family Hyundai responded

Thank you so much, Hussain, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Family Hyundai!

June 09, 2023

Dealership Rating
Employee Rating

Great experience at this dealership I would recommend it to everyone that is looking to purchase a Hyundai More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 09, 2023

Family Hyundai responded

Thanks for sharing about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

May 16, 2023

Dealership Rating
Employee Rating

Quick and easy no pressure. Carlos was great and I would highly recommend to others. More

by CAMPBELL05
Recommend Dealer
Yes

Other Employees Tagged: Maverick Watson

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May 17, 2023

Family Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 11, 2023

Dealership Rating
Employee Rating

All the workers that helped me out were very helpful. Good work. And the shuttle service is amazing. The driver is very polite. And very clean place. More

by vangie_j2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Lechowicz, Scott Lupo , Sonata Bartkus, Eric Kratschmer

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May 13, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2023

Dealership Rating
Employee Rating

Honest, straight-forward dealership. Answered all my questions with patience, even if I had already asked the same before. Did not try to sway my decision, only tried to help me make it More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri, Scott Lupo

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Apr 24, 2023

Family Hyundai responded

Thank you, Jeff! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2023

Dealership Rating
Employee Rating

Will never buy a car from this dealer again. They sold us a lemon used car. We then asked them to stop sending us marketing material, as we will never buy from them again, and marketing like thi More

by Jeffreyjohnjunk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Adam Ghouleh, Mark Holder, Kristi Feinberg, George "Skip" Hasenjaeger, Ricky Gushi, Jaclyn Bobbitt, Kim DeVries , Maurice Branch, Larry Edwards

Print
Apr 17, 2023

Family Hyundai responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 05, 2023

Dealership Rating
Employee Rating

It was a stress free buying experience. They had the best variety of color combinations More

by MIGHTQ14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Courtney Mearns, Scott Lupo

Print
Apr 05, 2023

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

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