Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.6
379 Reviews
4.6

379 Reviews

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379 Reviews of Carlos Ortega

March 10, 2026

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Employee Rating

Toyota is the best I love my local Cobb County Toyota the best great service like always but I miss my service guy Carlos More

by DARRELL.L.CORE
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Recommend Dealer
Yes

Other Employees Tagged: Benton

January 18, 2026

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Great service from start to finish. GOT me in and out in a great time More

by sirblanton07
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Recommend Dealer
Yes

Other Employees Tagged: Simon Chan, Brent Stump

December 28, 2025

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Always a good experience at Cobb Toyota. They have an efficient system in service. We drive from Cartersville for service. More

by mtbjudge
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Recommend Dealer
Yes

December 28, 2025

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The service was excellent. However the issue I paid for has returned two days after the service. More

by odel7924
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Recommend Dealer
No

December 16, 2025

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They finished early and they kept me informed at every step they were the bomb! More

by SPUDLYMCGURK
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Recommend Dealer
Yes

December 14, 2025

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I want one visit where I don't feel scammed into getting more done than I need. Last visit wanted the brake special which included rotors and pads. I was told I only needed the rotors resurfaced and not pad More

by contrilla.1
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Recommend Dealer
No

December 13, 2025

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Wonderful experience! ! Everyone was very friendly and extremely professional. My service was completed in a timely manner. More

by addirae100
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Recommend Dealer
Yes

Other Employees Tagged: David Cobb

December 10, 2025

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The service department was thorough and helpful. They got the job done well ahead of the estimated time. We're very satisfied. More

by paulabmelo74
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Recommend Dealer
Yes

Other Employees Tagged: Simon Chan

December 04, 2025

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My advisor was very nice, and also very knowledgeable. The service only took a couple of hours, and I was very pleased with the outcome. All issues were resolved. More

by gavoter3031
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Recommend Dealer
Yes

December 04, 2025

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Employee Rating

The service is for most part exceptional when I have my car service. There was no change in this time. However, I was little taken back when I had to pay for the additional days for the loaner due extende More

by cnelson370
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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