Carlos Ortega

Carlos is exceptional but my service took 2 hours or more and they didn’t even rotate my tires, again Agent Carlos was awesome as always but I guess they had too many cars at the bay. I don’t want to wait ov and they didn’t even rotate my tires, again Agent Carlos was awesome as always but I guess they had too many cars at the bay. I don’t want to wait over two hours next time More

by gabrielcastillo Verified Customer Verified Customer

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Excellent service with fantastic communication and real-time updates. Thank you for all you do! real-time updates. Thank you for all you do! More

by ZEBRAGALLERIE Verified Customer Verified Customer

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20,000 check-up much quicker than I expected. Carlos was very friendly and explained what would happen at the 25,000 check-up. Carlos was very friendly and explained what would happen at the 25,000 check-up. More

by HOLLYRUN57 Verified Customer Verified Customer

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First servicing-done quickly and well Friendly and helpful personnel. Easy to make appointment. Thank you. helpful personnel. Easy to make appointment. Thank you. More

by PARDETTE80 Verified Customer Verified Customer

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Every department of Cobb County Toyota is fantastic. The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car The body shop does excellent work and has helped me a lot with a previous vehicle involved in a collision, sales got me a great price for a great car, and the service center is top notch, I wouldn’t trust anyone to service my car except the technicians at Cobb County Toyota More

by DEANSJOLIN Verified Customer Verified Customer

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Carlos did a great job of explaining what was going to be done for my 30,000 check up, he was professional and friendly. done for my 30,000 check up, he was professional and friendly. More

by PATMB38 Verified Customer Verified Customer

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I recently took our family RAV4 to Cobb County Toyota to handle a recall and explore an issue with our windshield wiper fluid system. Carlos was my service representative. He was kind, friendly, and transpa handle a recall and explore an issue with our windshield wiper fluid system. Carlos was my service representative. He was kind, friendly, and transparent on both fronts. While the work took some time to complete due to the nature of the jobs, a courtesy loaner was issued and I returned the following day to pickup our vehicle. Thank you. More

by LAURAFAMILYBILLS Verified Customer Verified Customer

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I had a great experience with the repair work that was done. 15 word minimum. done. 15 word minimum. More

by deryk.hossner Verified Customer Verified Customer

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Very friendly and honest service. One of the few dealerships I wouldn’t refer to as a “stealership.” One of the few dealerships I wouldn’t refer to as a “stealership.” More

by deryk.hossner Verified Customer Verified Customer

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Always great service! There was a minor bobble with my reservation, but the service team jumped in and made it happen. I never have to wait long and the waiting area is so There was a minor bobble with my reservation, but the service team jumped in and made it happen. I never have to wait long and the waiting area is so comfortable and clean. 5 stars for sure! More

by CINDY.PARMAN Verified Customer Verified Customer

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