Carlos Rivera | Page 23

We have been loyal Williamson Cadillac clients for over 10 years so when our latest lease was up for renewal we obviously went there. Due to an unfortunate circumstance of being treated poorly, and disresp 10 years so when our latest lease was up for renewal we obviously went there. Due to an unfortunate circumstance of being treated poorly, and disrespected we decided to cut our losses and find a new dealership. We had heard great things about Vera Cadillac and decided to give them a try. We were greeted by Gerrod “Ross” Overman and quickly realized we were in for a very different experience than the day before. The patience, attention to what we needed and were looking for and just all-around customer service was outstanding. The icing on the cake was that a very unassuming manager by the name of Chris walked by the office to make sure that everything was OK. He listen to what we needed and made us a deal that we just cannot walk away from. In actuality it was an additional three months to the lease and close to $40 more than what we would’ve paid at Williamson but after the attention received at Vera we couldn’t say no. When Chris gave is his business card, with his personal cell and were told to call him directly with anything we needed we saw his last name. Little did we know we were being taken care of by a member of the actual Vera family. We are now the proud leasees of a beautiful 2021 Cadillac XTS. Thank you Vera Cadillac for treating us with respect and welcoming us into your family. Cheers to many more years of business together. More

by RKCURB Verified Customer Verified Customer

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Great place. Friendly and courtesy people. On time. Convenience schedule. Satisfactory. Organized and always offer extra attention. Convenience schedule. Satisfactory. Organized and always offer extra attention. More

by NOLY1964 Verified Customer Verified Customer

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Vera Cadillac is absolutely the best dealer in south Florida area. It’s highly recommended Florida area. It’s highly recommended More

by magdiel_madrigal Verified Customer Verified Customer

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Great service in Vera Cadilac I’m very happy with my new car Cadilac XT5 Dennis was very attentive and patient with me car Cadilac XT5 Dennis was very attentive and patient with me More

by Catalina10 Verified Customer Verified Customer

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I found the staff Welcoming, Friendly, Accommodating. The dealership atmosphere was comfortable, clean, it was a pleasure. dealership atmosphere was comfortable, clean, it was a pleasure. More

by cyrine12 Verified Customer Verified Customer

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They were very efficient and provided excellent customer service. The whole process from choosing the car and completing the finance application online, was great. The salesperson was very informative about service. The whole process from choosing the car and completing the finance application online, was great. The salesperson was very informative about the car. More

by odettecabrera Verified Customer Verified Customer

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The service was superb. The car was picked up at exactly 7:30am as promised and delivered on time. The service men were attentive to my instructions and completed the job to my satisfaction. In summary Vera 7:30am as promised and delivered on time. The service men were attentive to my instructions and completed the job to my satisfaction. In summary Vera Cadillac should be proud of good men such as the two that helped me. Vera Cadillac was well represented. More

by BABEFRED Verified Customer Verified Customer

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Best experience I have ever had with a dealership. Lorenzo sales rep was awesome! He worked to late to make sure we drove home in the car we choose. Carlos in Finance office very professional. Thank y Lorenzo sales rep was awesome! He worked to late to make sure we drove home in the car we choose. Carlos in Finance office very professional. Thank you More

by redtay1963 Verified Customer Verified Customer

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Sales and financing extremely professional and polite .. very helpful very informative wonderful experience would highly recommend Jose our sales man. Great job. Excellent staff very informative very helpful very informative wonderful experience would highly recommend Jose our sales man. Great job. Excellent staff very informative More

by diane1721 Verified Customer Verified Customer

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Alejandro was wonderful and helpful. The rental car gentleman was great as well. Very attentive to the issues at hand and worked to solve the problem. gentleman was great as well. Very attentive to the issues at hand and worked to solve the problem. More

by denise21 Verified Customer Verified Customer

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