Carlos Rivera | Page 22

One of the best in south Florida. Excellent service . They treat you like family! I will not but another vehicle anywhere else! They treat you like family! I will not but another vehicle anywhere else! More

by caldwellsteven1966 Verified Customer Verified Customer

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Vera’s response to your email or telephone is very prompt and polite. They direct you to the person or department very quickly. In my case it was Jason Back. Jason answered all my questions on the prompt and polite. They direct you to the person or department very quickly. In my case it was Jason Back. Jason answered all my questions on the car I was interested in. I told him I would like to see the car and, unlike most salespeople and car dealerships he told me the car was not available until the following week. The following week it was available and he let me know. I went up to Vera Cadillac to see the car. Everything went well except for my trade in value on my car and the price of the car I wanted. Jason said he could not do any better. Jason brought in the Sales Manager (not surprised it’s a car dealership). To my surprised the Sales Manger was very polite and professional. I also felt he was being very honest with me. He showed me all the cost I would be paying inclusive of the selling price of the car. I showed him my top price I wanted to pay. No haggling, in the end I knew he was being strait up and in the end we may a deal which was acceptable for both of us. If it wasn’t for Jason’s follow up and great communication I never would have driven 35 miles to see and purchase this car. Vera Cadillac has a great staff and are the best in Customer Service! And yes, they are a car dealership!!! My next car will be from them as well! More

by remark95 Verified Customer Verified Customer

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I’m so pleased to met Mr. Crist Vera, and Mr. Lozano. What a blessing to make business thru them. The transaction when smooth. Excellent human being, good people. Thanks to Mr. Vera, I came out driving m What a blessing to make business thru them. The transaction when smooth. Excellent human being, good people. Thanks to Mr. Vera, I came out driving my Cadillac. May the Lord continue to bless you, your family, and your business that had help so many people like myself. Merry Christmas. Love you guys!!! More

by ELAINE.GONZALEZ7922 Verified Customer Verified Customer

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Excellent experience all around. Everyone was courteous, efficient and timely. Luis Valdes did an outstanding job and spent the necessary time to set up the car, phones, etc., for me to feel confident on my efficient and timely. Luis Valdes did an outstanding job and spent the necessary time to set up the car, phones, etc., for me to feel confident on my drive homier the midst of bomber to bumper traffic. Tnak you, More

by ihb1264 Verified Customer Verified Customer

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Jose Denis provided exceptional customer service and made me feel comfortable and confident throughout the entire purchase. me feel comfortable and confident throughout the entire purchase. More

by bculmer Verified Customer Verified Customer

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Extremely rude staff. Very judgemental and made me feel very uncomfortable as if "my kind" doesn't belong there. The finance manager in particular. Replace Carlos! very uncomfortable as if "my kind" doesn't belong there. The finance manager in particular. Replace Carlos! More

by gerjaymar56@att.net Verified Customer Verified Customer

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Best service to purchase a vehicle. They go above and beyond to help you always beyond to help you always More

by rdr4426d Verified Customer Verified Customer

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Karen in the service department at Vera Cadillac is FANTASTIC!!! She is always very attentive to my needs and concerns when I call her for service. Her follow up is exceptional and she cares about her FANTASTIC!!! She is always very attentive to my needs and concerns when I call her for service. Her follow up is exceptional and she cares about her clients. Love Vera Cadillac and love my service rep, Karen! More

by mbadillo Verified Customer Verified Customer

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I am very satisfied with the attention and service. They were very friendly and accommodating were very friendly and accommodating More

by migueldearmas1960 Verified Customer Verified Customer

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Awesome stand up crew no b.s hype like all the other cadillac dealers now a days Awesome management cadillac dealers now a days Awesome management More

by julito001 Verified Customer Verified Customer

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