Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
211 Reviews
4.9

211 Reviews

Write a Review

Dealership Experience

12 yrs, 5 mos

211 Reviews of Carlos Silvera

October 09, 2025

Dealership Rating
Employee Rating

The dealership was clean, quick, and very helpful during the entire process. Everyone there was very nice and always asking if we were all set. More

by logandesruisseaux7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, ROBBY DODD

Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Logan! I'm thrilled to hear that you found Colonial West Chevrolet of Fitchburg to be clean, quick, and helpful throughout your experience. Our team takes pride in providing excellent customer service, and it's great to know that you felt supported during the process. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 02, 2025

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Employee Rating

I just bought a car from Ivan and he and the team made the process so easy! More

by Jackie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas

Oct 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Jackie! I am thrilled to hear that Ivan and our team made your car-buying experience easy and enjoyable. I appreciate your kind words, and we hope to see you again at Colonial West Chevrolet of Fitchburg! Enjoy your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2025

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Employee Rating

Vinnie was such a pleasure to work with! He was very knowledgeable and friendly. He was very patient and explained the whole process throughly. Carlos gave us an amazing interest rate on our More

by TW22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind review! I'm thrilled to hear that Vinnie and Carlos made your experience at Colonial West Chevrolet of Fitchburg so positive. It's great to know that their knowledge and support helped you through the process. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 06, 2025

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Fantastic salesman, informative and worked to earn our Business and Trust. So glad we met him and can keep our long chevy ownership history with Colonial West now More

by Rich & Wendy Stevens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Vargas, Jacqueline Quinlan

Sep 06, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive feedback, Rich and Wendy! It’s great to hear that our salesman earned your trust and helped you continue your long Chevrolet ownership history with Colonial West Chevrolet of Fitchburg. We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 27, 2025

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Professional, courteous, caring , exceptionally well qualified. I have purchased my last three trucks here. It was great when I bought my first one and they keep getting better. Parts and service are th More

by sanofam
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler, Maynor Aguilar, Pamela Bussiere , Evan Zukowsk, Eric Phelps Five Stars

Aug 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you've chosen Colonial West Chevrolet of Fitchburg for your last three truck purchases and that your experience continues to improve with each visit. We take pride in our parts and service teams, and we appreciate your recognition of our facility. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 26, 2025

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They were fantastic to deal with. Coby was a great salesman and the sales manager really worked with me to get were I wanted to be. More

by Jvanhillo1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Aug 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your glowing review! I'm happy to hear that you had a fantastic experience with Coby and our sales manager at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we’re glad we could help you find what you were looking for. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 23, 2025

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Employee Rating

Working with Colonial West was the best car buying experience. Low pressure, exceptional knowledge and extreme patience were just some of the qualities we encountered while working with everyone there More

by MarieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Marie, thank you so much for your wonderful review! I'm thrilled to hear that your experience at Colonial West Chevrolet of Fitchburg was the best car buying experience you've had. We're especially glad to know that Coby provided you with exceptional service and took the time to answer all your questions. We truly value our customers and aim to make sure everyone feels comfortable and satisfied with their decisions. We look forward to seeing you again soon and hope you’re enjoying your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 22, 2025

Dealership Rating
Employee Rating

Coby was thorough in explaining the vehicle features. This is someone who takes his job seriously and wants (probably is) to be the best ever. The Colonial West team, headed by GM Jeff Chandler has been More

by minotgroup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I'm delighted to hear that Coby provided you with thorough explanations of the vehicle features. It's wonderful to know you’ve been part of the Colonial West Chevrolet of Fitchburg family for twenty years! Your continued support means a lot to us. We look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2025

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Employee Rating

Made the process so easy and friendly! Genuine guy just wanting to help you in a big process. More

by aphyatt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill McMahon

Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We’re thrilled to hear that you found the process easy and friendly at Colonial West Chevrolet of Fitchburg. Our team is dedicated to making your experience as smooth as possible. We appreciate your feedback and hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

August 21, 2025

Dealership Rating
Employee Rating

Bill was friendly, courteous, quick, and efficient. He made sure everything happened smoothly and we can say with confidence that we got the best deal possible. Everything happened exactly when Bill sa More

by amybee1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm pleased to hear that Bill provided you with such a friendly and efficient experience at Colonial West Chevrolet of Fitchburg. Enjoy your new car, and I appreciate your referrals! We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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