Cecelia Browning
Cecelia Browning at Bob Hook Chevrolet

Cecelia Browning | Page 4

Finance Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
294 Reviews

Cecilia grew up in Marion County and when she moved to Louisville in 1999 she brought her lovable country accent with her! She started her career in the auto industry at that time and has been "hooked" ever since. When she's not at work she loves shopping, decorating her home, riding horses, and going to live concerts with her husband Donnie.

5.0

294 Reviews

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294 Reviews of Cecelia Browning

June 28, 2023

Dealership Rating
Employee Rating

See Bill Dabney. He will take care of you. He cares about your needs and concerns More

by Mepps44
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Jun 29, 2023

Bob Hook Chevrolet responded

Hi Mepps44, We appreciate your 5-star review. We are delighted to hear Bill took excellent care of you during your buying process. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

June 19, 2023

Dealership Rating
Employee Rating

We’ve been doing business with Bobhook for 15 years or more and the service with John Gahimer is fantastic ! My impala needed a compressor and Jarrod in the parts department found one close ! Gabriel help More

by PKSTV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Hook III, David Hook, Bryan Cook, Tim Hagan, Bob Hook Jr. , Mike Higdon, John Gahimer, John Mathis, Gabriel Gonzalez , Jarrod parts department is my Hero for getting my parts for my impala !

Jun 19, 2023

Bob Hook Chevrolet responded

Hi PKSTV, We appreciate your 5-star review. We are delighted to hear our team provided you with excellent service. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

June 08, 2023

Dealership Rating
Employee Rating

I was looking for a lower-priced used car, and was pleased to find almost precisely what i wanted at Bob Hook. Max was the sales rep i worked with. He was very helpful and took extra time with me to e More

by richmiles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Max Minzenberger, Greg Coleman

Jun 09, 2023

Bob Hook Chevrolet responded

richmiles, We're thrilled to hear that you found exactly what you were looking for at Bob Hook while searching for a lower-priced used car. It's wonderful to know that Max, our dedicated sales representative, provided you with exceptional assistance and went the extra mile to ensure you got what you wanted at a price you could afford. We greatly appreciate your recommendation of Max and Bob Hook. Word-of-mouth referrals from satisfied customers like you mean the world to us, and we're grateful for your support in spreading the word about our dealership. Thank you for choosing Bob Hook and for sharing your positive experience. Sincerely, Bob Hook III General Manager

May 18, 2023

Dealership Rating
Employee Rating

Honest, fair and easy to work with. Both Max and Bill were helpful and made the experience a good one. More

by Alvarez.jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Bob Hook Chevrolet responded

Hi Alvarez.jennifer, Thank you for your 5-star review. We are delighted to hear Max and Bill was helpful throughout your experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 25, 2023

Dealership Rating
Employee Rating

This dealership is very efficient and straightforward. Their customer service is second to none. They have a nice selection. More

by ericjsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Apr 26, 2023

Bob Hook Chevrolet responded

Hi ericjsr, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 06, 2023

Dealership Rating
Employee Rating

Everyone is every nice, personable and professional! They listen as well as explain all of the little details. More

by Dee23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Apr 07, 2023

Bob Hook Chevrolet responded

Hi Dee23, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 06, 2023

Dealership Rating
Employee Rating

Everyone I came in contact with at Bob Hook was incredibly nice. My sales rep Bill took care of everything i needed and was very knowledgable about my Silvarado as well as all of Bob Hook's service More

by lbianconcini
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Apr 07, 2023

Bob Hook Chevrolet responded

Hi lbianconcini, We appreciate your 5-star review. We are delighted to hear Bill was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 05, 2023

Dealership Rating
Employee Rating

I'm from out of state and the folks at Bob Hook Chevy were super easy to deal with. I primarily communicated with Kelly and Tyler over text messages which was very convenient for me. They were very qui More

by thesmithfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2023

Bob Hook Chevrolet responded

Hi thesmithfamily, We appreciate your 5-star review. We are delighted to hear our team went above and beyond during your buying experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 02, 2023

Dealership Rating
Employee Rating

Jake and Bill made our experience awesome. They stayed late to make sure we were good! More

by blondeone68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2023

Bob Hook Chevrolet responded

Hi blondeone68, Thank you for your 5-star review. We are delighted to hear Jake and Bill made your experience excellent. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

April 01, 2023

Dealership Rating
Employee Rating

Went back to Bob Hook to look for my replacement pickup due to unsatisfactory experiences in SoIN. Bill Dabney found a way for me to get the Silverado I wanted-thanx, Bill. More

by DeenaHoonBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Apr 03, 2023

Bob Hook Chevrolet responded

Hi DeenaHoonBrown, Thank you for your 5-star review. We are delighted to hear Bill was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

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